[NinjaRMM] Add a new location to an organization. Side effect: creates a new location.

[NinjaRMM] Get detailed information for a single organization including name, description, custom fields, and settings. Use ninja_list_organizations first to find valid organization IDs.

[NinjaRMM] List all devices belonging to a specific organization. Returns device IDs, names, OS, and status. Use ninja_list_organizations first to find valid organization IDs. Use ninja_list_devices with 'org=ID' filter for pagination support.

[NinjaRMM] List all locations (offices/sites) for a specific organization. Returns location IDs, names, and addresses. Use ninja_list_organizations first to find valid organization IDs.

[NinjaRMM] List all organizations (clients/customers) in your NinjaOne instance with cursor-based pagination. Returns organization ID, name, description, and device count. Use organization IDs with ninja_get_organization_devices and ninja_get_organization_locations.

[NinjaRMM] Update organization properties. Side effect: modifies organization information.

[NinjaRMM] Update a location within an organization. Side effect: modifies location properties.

[NinjaRMM] Get detailed information for a single device including system info, status, custom fields, and last contact time. Use ninja_list_devices or ninja_search_devices first to find the device ID.

[NinjaRMM] Get recent activity log entries for a specific device. Returns timestamped activity records including reboots, patches, scripts, and alerts. Use ninja_list_activities for fleet-wide activity.

[NinjaRMM] Get active alerts for a specific device. Returns alert UID, message, severity, and timestamp. Use ninja_list_alerts for fleet-wide alerts. Use ninja_reset_alert to acknowledge.

[NinjaRMM] Get pending OS patches for a specific device. Returns patch names, KB numbers, severity, and install status. Use ninja_scan_os_patches first to ensure the list is current. Use ninja_apply_os_patches to install.

[NinjaRMM] Get installed software inventory for a specific device. Returns application names, versions, publishers, and install dates. Use ninja_query_software for fleet-wide software inventory.

[NinjaRMM] Get storage volume information for a device including drive letters, capacity, free space, file system, and BitLocker drive encryption status. Each volume carries a bitLockerStatus object reporting encryption state, conversion status, and protection status — use this to check whether a device's disks are encrypted. Non-Windows volumes omit the BitLocker object.

[NinjaRMM] Get device warranty information including start date, end date, and manufacturer fulfillment date. Warranty data is in the references.warranty object of the response.

[NinjaRMM] List all managed devices with optional filtering and cursor-based pagination. Returns device ID, name, OS, status, and organization. Use ninja_search_devices for finding specific devices by name. Use ninja_list_devices_detailed for full hardware/software detail.

[NinjaRMM] List devices with full hardware, software, and configuration detail. Returns comprehensive device info including CPU, RAM, disk, OS version, and custom fields. Slower than ninja_list_devices; use only when full detail is needed.

[NinjaRMM] Search devices by name, hostname, serial number, or other identifying information. Returns matching devices with ID, name, and organization. Preferred over ninja_list_devices when looking for a specific device.

[NinjaRMM] Get a specific custom field definition by field name. Returns type, label, options, and permission settings.

[NinjaRMM] Get custom field values for a device. Returns all custom field names and their current values.

[NinjaRMM] List all custom field definitions with pagination. Returns field names, types, labels, and permission settings.

[NinjaRMM] Fleet-wide custom field values report. Returns custom field values across all devices with pagination.

[NinjaRMM] Update custom field values for a device. Side effect: modifies device custom fields. Pass a JSON object mapping field names to values.

[NinjaRMM] Update custom field values for an organization location. Side effect: modifies location custom fields.

[NinjaRMM] Update custom field values for an organization. Side effect: modifies organization custom fields.

[NinjaRMM] Delete/dismiss an alert by its UID. Side effect: permanently removes the alert.

[NinjaRMM] List all active alerts across your NinjaOne environment. Returns alert UID, message, severity, source type, device ID, and timestamp. Use ninja_get_device_alerts for a single device's alerts. Use ninja_reset_alert to acknowledge an alert.

[NinjaRMM] Acknowledge and reset an active alert by its UID. Side effect: clears the alert from the active alerts list. Use ninja_list_alerts to find alert UIDs.

[NinjaRMM] Retrieve activity log entries with optional filtering by class, type, status, date range, or device. Returns timestamped activity records including source, message, and severity. Use ninja_get_device_activities for a single device's history.

[NinjaRMM] Get all device IDs that are members of a specific group or saved search. Returns an array of device IDs. Use ninja_list_groups first to find valid group IDs. Use ninja_get_device to look up details for each device.

[NinjaRMM] List all device groups and saved searches. Returns group IDs, names, and descriptions. Use ninja_get_group_device_ids with a group ID to retrieve member devices.

[NinjaRMM] List currently active jobs across all devices. Returns job type, status, device ID, and progress. Use ninja_get_device_jobs for a single device's active jobs.

[NinjaRMM] List all locations across all organizations with cursor-based pagination. Returns location IDs, names, addresses, and parent organization IDs. Use ninja_get_organization_locations for a specific organization's locations.

[NinjaRMM] List available notification channels configured in NinjaOne. Returns channel names, types, and enabled status.

[NinjaRMM] List all policies configured in NinjaOne. Returns policy IDs, names, and types. Use ninja_set_organization_policies to assign policies to organizations.

[NinjaRMM] List all device roles defined in NinjaOne. Returns role IDs and names. Device roles determine which policies apply to a device.

[NinjaRMM] List supported third-party software products available for patch management. Returns product names and IDs used for software patch configuration.

[NinjaRMM] List scheduled tasks across the NinjaOne environment. Returns task names, schedules, and target scopes.

[NinjaRMM] Create a new contact. Side effect: creates a contact record.

[NinjaRMM] Delete a contact. Side effect: permanently removes the contact.

[NinjaRMM] Get detailed information for a specific contact including name, email, phone, and organization. Use ninja_list_contacts first to find valid contact IDs.

[NinjaRMM] List all contacts in NinjaOne ticketing. Returns contact IDs, names, emails, and associated organizations. Use to find contact IDs for ticket assignment or lookup.

[NinjaRMM] Update contact information. Side effect: modifies contact properties.

[NinjaRMM] Create a new end user. Side effect: creates an end user account. Use ninja_list_end_users to verify creation.

[NinjaRMM] Delete an end user. Side effect: permanently removes the end user.

[NinjaRMM] List all end users. Returns user ID, name, email, and organization. Use ninja_get_end_user_custom_fields to read custom field values for a specific end user.

[NinjaRMM] List all technicians. Returns technician names, emails, and roles.

[NinjaRMM] List all user roles. Returns role names and IDs used for permission management.

[NinjaRMM] Update an end user. Side effect: modifies end user properties.

[NinjaRMM] Update custom field values for an end user. Side effect: modifies end user custom fields.

[NinjaRMM] Apply all pending OS patches to a device. Side effect: initiates patch installation which may require a reboot. Use ninja_scan_os_patches first to discover available patches, then ninja_get_device_os_patches to review before applying.

[NinjaRMM] Apply all pending third-party software patches to a device. Side effect: initiates software updates which may require application restarts. Use ninja_scan_software_patches first to discover available updates.

[NinjaRMM] Approve or reject pending devices. Side effect: changes device approval status.

[NinjaRMM] Remove a device from maintenance mode, re-enabling alert monitoring. Side effect: alerts will resume immediately. Use ninja_get_device to verify current maintenance status.

[NinjaRMM] Configure a Windows service startup type on a device. Side effect: modifies service configuration.

[NinjaRMM] Control a Windows service on a device (start, stop, pause, restart). Side effect: changes service state.

[NinjaRMM] Reboot a managed device. Side effect: initiates a device reboot immediately. Use ninja_get_device first to verify the correct device. NORMAL mode waits for user logout; FORCED reboots immediately.

[NinjaRMM] Remove the owner from a device. Side effect: clears device owner assignment.

[NinjaRMM] Reset all policy overrides for a device back to inherited values. Side effect: removes all custom policy overrides.

[NinjaRMM] Trigger an OS patch scan on a device to discover available Windows/macOS/Linux updates. Side effect: initiates a background scan. Use ninja_get_device_os_patches afterward to see results.

[NinjaRMM] Trigger a third-party software patch scan on a device. Side effect: initiates a background scan for updates to installed applications. Results appear in software patch queries afterward.

[NinjaRMM] Assign an owner to a device. Side effect: sets device owner.

[NinjaRMM] Put a device into maintenance mode for a scheduled window. Side effect: suppresses all alerts for the device during the maintenance period. Use ninja_clear_maintenance_mode to end early.

[NinjaRMM] Update device information. Side effect: modifies device properties.

[NinjaRMM] Update warranty dates for a device. Side effect: modifies device warranty info. Dates are Unix epoch seconds.

[NinjaRMM] Bulk query antivirus status across the entire fleet. Returns AV product name, version, definition date, and real-time protection status per device. Use device filter to scope to specific organizations or device classes.

[NinjaRMM] Bulk query detected antivirus threats across the fleet. Returns threat name, severity, action taken, and affected device per detection. Use to identify active security incidents.

[NinjaRMM] Bulk query device health metrics across the fleet. Returns CPU usage, memory usage, disk space, and uptime per device. Use to identify resource-constrained devices.

[NinjaRMM] Bulk query disk health and usage across the fleet. Returns disk capacity, free space, health status, and SMART data per device. Use to identify devices with low disk space or failing drives.

[NinjaRMM] Bulk query OS information across the fleet. Returns OS name, version, build number, and architecture per device. Use to audit OS versions and identify devices needing upgrades.

[NinjaRMM] Bulk query pending OS patches across the fleet. Returns patch names, KB numbers, severity, and affected device counts. Use to assess fleet-wide patch compliance. Use ninja_patch_compliance_report for a summarized view.

[NinjaRMM] Bulk query installed software inventory across the fleet. Returns application names, versions, publishers, and install counts. Use to find specific software deployments or audit license usage.

[NinjaRMM] Fleet-wide storage volume report including capacity, free space, file system, and BitLocker drive encryption status. Each volume carries a bitLockerStatus object reporting encryption state, conversion status, and protection status — use this to audit disk encryption compliance across the fleet. Non-Windows volumes omit the BitLocker object.

[NinjaRMM] Bulk query Windows services status across the fleet. Returns service names, display names, start type, and current state per device. Use to verify critical services are running across all devices.

[NinjaRMM] Create a new organization (client/customer) in NinjaOne. Optionally clone from an existing organization using templateOrganizationId. Returns the created organization with its assigned ID. Side effect: creates a new billable organization in NinjaOne.

[NinjaRMM] Permanently decommission a device, removing it from active management. Side effect: the device will no longer be monitored or appear in active device lists. Use ninja_get_device first to verify the correct device.

[NinjaRMM] Generate an agent installer download link for an organization. Returns a URL to download the NinjaOne agent installer. Use ninja_list_organizations to get valid organization IDs.

[NinjaRMM] Add a comment or update the description on an existing ticket. Side effect: appends a comment visible to technicians. Use ninja_get_ticket first to see existing comments.

[NinjaRMM] Create a new ticket in NinjaOne ticketing. Side effect: creates a support ticket visible to technicians. Returns the created ticket with its assigned ID. Use ninja_list_ticket_statuses to see valid status values.

[NinjaRMM] Get full ticket detail including subject, description, comments, status, priority, and history. Use ninja_create_ticket or search for a ticket ID first.

[NinjaRMM] Get log entries for a ticket including status changes, comments, and updates. Use type filter to narrow results.

[NinjaRMM] List available ticket boards. Returns board IDs and names. Use ninja_list_tickets_for_board to view tickets on a specific board.

[NinjaRMM] List available ticket forms. Returns form IDs and names. Use ninja_get_ticket_form for field details. Required when creating tickets with ninja_create_ticket.

[NinjaRMM] List all available ticket statuses configured in NinjaOne. Returns status names and IDs. Use before ninja_create_ticket or ninja_update_ticket to find valid status values.

[NinjaRMM] List tickets for a specific board (simplified). Returns ticket IDs, subjects, statuses, and priorities. Use ninja_list_ticket_boards first to find board IDs. Supports pagination via lastCursorId from previous response metadata. This is a simplified view — the NinjaOne API also supports server-side filters, sortBy, and includeColumns which are not exposed here; use searchCriteria for basic filtering.

[NinjaRMM] Update an existing ticket's fields such as status, priority, or assignee. Side effect: modifies the ticket record. Use ninja_get_ticket first to see current values. Use ninja_list_ticket_statuses for valid status values.

[NinjaRMM] Create a new device policy in NinjaOne. Mode determines creation type: NEW creates a standalone root policy, CHILD creates a policy that inherits from a parent (parentPolicyId and nodeClass required in body), COPY duplicates an existing policy (templatePolicyId required). Returns the created policy with its assigned ID. Use ninja_list_policies to see existing policies.

[NinjaRMM] Assign policies to an organization. Side effect: changes which policies apply to all devices in the organization. Use ninja_list_policies and ninja_list_organizations first to get valid IDs.

[NinjaRMM] Get available scripts, actions, and stored credentials for a specific device. Returns ACTIONs (built-in, identified by uid UUID) and SCRIPTs (custom, identified by numeric id), plus available credential IDs for the runAs parameter. MUST call before ninja_run_script to determine the correct type, identifier, and runAs value.

[NinjaRMM] List all automation scripts available in NinjaOne. Returns script IDs, names, categories, and language. Use to find script IDs before running with ninja_run_script.

[NinjaRMM] Execute a script or action on a specific device. Side effect: runs immediately on the target device. Call ninja_get_scripting_options first to see available scripts/actions and stored credentials for a device. The type determines the request format: SCRIPT uses a numeric id, ACTION uses a UUID uid.

[NinjaRMM] Create a new global knowledge base article. Side effect: publishes a new article visible to all technicians. Returns the created article with its assigned ID.

[NinjaRMM] Create a new organization document. Side effect: creates a document associated with an organization. Returns the created document with its assigned ID. Use ninja_list_organizations for valid org IDs.

[NinjaRMM] List all global knowledge base articles. Returns article IDs, titles, and folder information. Use to browse available documentation or find an article ID before reading its content.

[NinjaRMM] List organization documents, optionally filtered by organization. Returns document IDs, titles, and template info. Use ninja_list_organizations first to get valid organization IDs.

[NinjaRMM] Analyze alert trends by type and severity to identify recurring issues. Returns alert counts grouped by source type, severity, and time period. Use to spot patterns before they become outages.

[NinjaRMM] Get a device inventory summary grouped by organization, device class, and online/offline status. Returns counts and breakdowns for capacity planning and fleet overview.

[NinjaRMM] Get an aggregate fleet health dashboard. Returns device counts by status, active alerts summary, and overall health metrics. Best starting point for fleet-wide health assessment.

[NinjaRMM] Generate an OS and software patch compliance report across the fleet. Returns pending patch counts, compliance percentages, and devices needing updates. Use after ninja_fleet_health_dashboard to drill into patching issues.

[NinjaRMM] Identify devices that have been offline beyond a configurable threshold. Returns stale device details including last seen time and organization. Useful for cleanup and license reclamation.

[NinjaRMM] Delete node roles. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Add user role members. Widens the access granted to the listed users — privilege-widening, so it requires destructive-consent approval.

[NinjaRMM] Create a technician. Provisions an RMM console user with fleet-wide reach — privilege-widening, so it requires destructive-consent approval.

[NinjaRMM] Delete policy condition. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Delete a technician. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Remove users from user role. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Update a technician. Can elevate an RMM console user's role — privilege-widening, so it requires destructive-consent approval.

[NinjaRMM] Update API Webhook configuration. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Remove Webhook API channel. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Archive knowledge base articles. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Archive knowledge base folders. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Delete knowledge base articles. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Delete knowledge base folders. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Move knowledge base items. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Archive a checklist template. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Delete a checklist template. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Delete checklist templates. This is a destructive operation and cannot be undone from StackJack.

[NinjaRMM] Update checklist templates. This is a destructive operation and cannot be undone from StackJack.