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Getting Started

What is StackJack?

StackJack connects your AI assistant to the tools you already run your MSP (managed service provider) on. It is a hosted gateway built on the Model Context Protocol (MCP) — an open standard that lets…

Written By Christopher Scaminaci

Last updated 6 days ago

StackJack connects your AI assistant to the tools you already run your MSP (managed service provider) on. It is a hosted gateway built on the Model Context Protocol (MCP) — an open standard that lets AI applications like ChatGPT, Claude, and Cursor securely call external tools. Instead of wiring each AI app to each vendor API yourself, you connect your PSA, RMM, and documentation platforms to StackJack once, and every AI assistant on your team reaches all of them through a single URL: https://mcp.stackjack.io/mcp.

Under the hood, StackJack translates your AI assistant's requests into real API calls across a growing catalog of PSA, RMM, documentation, security, quoting, distribution, and other MSP platforms. Each connector exposes a family of ready-made tools, so your assistant can look up tickets, check device health, search documentation, pull quotes, and much more using your own credentials for each vendor. The generated connector catalog is the authoritative current inventory; the Connectors guide explains how access and credentials work. You stay in control the whole way: per-connector plans decide which tools are available, and reusable tool roles — plus per-person extras — decide who on your team can use them.

Everything is managed from the StackJack Portal at https://portal.stackjack.io. That is where you sign in, connect your MSP tools, get your AI assistant set up, invite teammates, watch usage, and manage billing. Workspaces can go further with Automations — managed AI agents that run on schedules or triggers without a human at the keyboard — available from the Automations page.

Where to go next

  1. New here? Create an account: Create a free account or Buy a plan on stackjack.io.
  2. Already have an account? Walk through your first sign-in.
  3. Just signed in? The setup wizard takes you from zero to a working AI connection.

The StackJack Portal Dashboard for a configured tenant, with populated summary cards, connector health and usage, the MCP endpoint, and recent activity.
A configured tenant's Dashboard with live aggregate usage and health, the shared MCP endpoint, and the current five-row activity glance.