[SuperOps] Assign a device category to one or more assets. Provide a JSON object body identifying the target asset(s) and the device category to assign. Discover assetIds with superops_get_asset_list. Returns the raw GraphQL JSON body.

[SuperOps] Fetch a single RMM asset (managed device) by its assetId. Returns the raw GraphQL JSON body ({data:{getAsset:}} or {errors:[...]}). Discover assetIds with superops_get_asset_list. For deeper detail on one asset use superops_get_asset_summary, superops_get_asset_disk_details, superops_get_asset_software_list, superops_get_asset_patch_details, or superops_get_asset_activity.

[SuperOps] Fetch the activity/event history for one asset by assetId. Returns the raw GraphQL JSON body. Discover assetIds with superops_get_asset_list.

[SuperOps] Fetch the custom-field values set on one asset by assetId. Returns the raw GraphQL JSON body. Discover assetIds with superops_get_asset_list.

[SuperOps] Fetch disk/volume details for one asset by assetId (capacity, free space, file systems). Returns the raw GraphQL JSON body. Discover assetIds with superops_get_asset_list.

[SuperOps] Resolve SuperOps assets from third-party (integration) endpoint IDs. Provide one or more endpoint IDs from an integrated RMM/tool; returns the matching SuperOps assets as raw GraphQL JSON.

[SuperOps] List RMM assets (managed devices), paginated. page is 1-based; pageSize is capped at 100. condition and sort are optional JSON (SuperOps ListInfoInput.condition / .sort) for filtering and ordering. The response's listInfo.hasMore indicates whether another page exists. Use the returned assetId with superops_get_asset.

[SuperOps] Fetch patch detail for one asset by assetId (the individual patches known for the device). Returns the raw GraphQL JSON body. For a compliance rollup use superops_get_asset_patch_status. Discover assetIds with superops_get_asset_list.

[SuperOps] Fetch patch compliance/status for one asset by assetId (installed vs missing counts, last scan). Returns the raw GraphQL JSON body. For the individual patches use superops_get_asset_patch_details. Discover assetIds with superops_get_asset_list.

[SuperOps] Fetch the installed-software inventory for one asset by assetId. Returns the raw GraphQL JSON body. Discover assetIds with superops_get_asset_list.

[SuperOps] Fetch a rollup/summary for one asset by assetId (health, status, last-reported). Returns the raw GraphQL JSON body. Discover assetIds with superops_get_asset_list.

[SuperOps] Fetch the logged-in-user history for one asset by assetId. Returns the raw GraphQL JSON body. Discover assetIds with superops_get_asset_list.

[SuperOps] List assets that are NOT under monitoring, paginated. page is 1-based; pageSize is capped at 100. condition and sort are optional JSON (SuperOps ListInfoInput.condition / .sort). The response's listInfo.hasMore indicates whether another page exists.

[SuperOps] Execute an RMM script on an asset (endpoint). This runs code on the remote device and can change or damage its state — use with care. Provide a JSON object body (the SuperOps run-script input) identifying the target asset(s) and the script to run (plus any runtime arguments). Discover assetIds with superops_get_asset_list and scriptIds with superops_get_script_list. Returns the raw GraphQL JSON body.

[SuperOps] Soft-delete an RMM asset by assetId (moves it to a recoverable deleted state). Discover assetIds with superops_get_asset_list. Returns the raw GraphQL JSON body.

[SuperOps] Update attributes of an existing RMM asset. inputJson is the SuperOps UpdateAssetInput object and MUST identify the asset (e.g. its assetId) plus the fields to change. IMPORTANT null-reset semantics: OMIT a field to leave it unchanged. To CLEAR a field, list its name in clearFields (emitted as an explicit JSON null) — do not put a field you want to keep in clearFields. Discover assetIds with superops_get_asset_list. Returns the raw GraphQL JSON body.

[SuperOps] Raise a new RMM alert. Provide a JSON object body (the SuperOps create-alert input) — typically the alerting asset plus a severity and message. Returns the raw GraphQL JSON body with the created alert. To close alerts use superops_resolve_alerts.

[SuperOps] List RMM alerts, paginated. page is 1-based; pageSize is capped at 100. condition and sort are optional JSON (SuperOps ListInfoInput.condition / .sort) for filtering (e.g. by severity or status) and ordering. The response's listInfo.hasMore indicates whether another page exists. For alerts on a single device use superops_get_alerts_for_asset.

[SuperOps] Fetch the RMM alerts scoped to a single asset by assetId. Returns the raw GraphQL JSON body. Discover assetIds with superops_get_asset_list; for an unscoped, paginated alert feed use superops_get_alert_list.

[SuperOps] List RMM scripts, paginated. page is 1-based; pageSize is capped at 100. condition and sort are optional JSON (SuperOps ListInfoInput.condition / .sort). The response's listInfo.hasMore indicates whether another page exists. To filter to one script type use superops_get_script_list_by_type. Use a returned scriptId with superops_run_script_on_asset.

[SuperOps] List RMM scripts filtered to a single script type, paginated. Provide the script type to filter on. page is 1-based; pageSize is capped at 100. condition and sort are optional JSON (SuperOps ListInfoInput.condition / .sort). The response's listInfo.hasMore indicates whether another page exists. For all scripts regardless of type use superops_get_script_list.

[SuperOps] Resolve (close) one or more RMM alerts by their alertIds. Discover alertIds with superops_get_alert_list or superops_get_alerts_for_asset. Returns the raw GraphQL JSON body.

[SuperOps] Create a client (account). PREFER superops_create_client_v2 — this legacy variant is retained for parity but createClientV2 is the current-stable create with the richer input schema. inputJson is the CreateClientInput object (e.g. {"name":"...","stage":"...","emailDomains":["..."]}). Returns the raw SuperOps GraphQL JSON for the created client.

[SuperOps] Create a client (account) using the current-stable V2 schema — PREFERRED over superops_create_client. inputJson is the CreateClientInputV2 object (e.g. {"name":"...","stage":"...","emailDomains":["..."],"primaryContact":}). Returns the raw SuperOps GraphQL JSON for the created client.

[SuperOps] Fetch a single client (account) by its accountId (from superops_get_client_list). Returns the raw SuperOps GraphQL JSON for the client. Related: superops_get_client_site_list, superops_get_client_user_list, superops_get_client_contract_list.

[SuperOps] List clients (accounts), paginated. Optional condition/sort filters as JSON strings. Returns the raw SuperOps GraphQL JSON including the listInfo.hasMore paging flag. Use superops_get_client for one client's full detail.

[SuperOps] PERMANENTLY delete one or more clients (accounts). DESTRUCTIVE and NOT recoverable — unlike superops_soft_delete_clients, hard-deleted clients cannot be restored. Provide the account ids to permanently remove.

[SuperOps] Restore one or more soft-deleted clients (accounts) back to active state (reverses superops_soft_delete_clients; does NOT recover hard-deleted clients). Provide the account ids to restore.

[SuperOps] Soft-delete one or more clients (accounts) — they are moved to a deleted state and can be restored with superops_restore_clients. DESTRUCTIVE. Provide the account ids to remove.

[SuperOps] Update a client (account). inputJson is the UpdateClientInput object and MUST carry the client's accountId plus the fields to change. To CLEAR a field, list its name in clearFields (emitted as explicit null); omit fields you want left unchanged. Returns the raw SuperOps GraphQL JSON for the updated client.

[SuperOps] Create a client custom-field definition. inputJson is the CreateClientCustomFieldInput object (e.g. {"name":"...","type":"..."}). Returns the raw SuperOps GraphQL JSON.

[SuperOps] Fetch a single client custom-field definition/value. Supply the SuperOps identifier for the custom field as a raw JSON object string in inputJson (the CustomFieldIdentifierInput shape SuperOps documents, e.g. {"name":"<field name>"}). Returns the raw SuperOps GraphQL JSON. List all with superops_get_client_custom_field_list.

[SuperOps] List client custom-field definitions/values, paginated. Returns the raw SuperOps GraphQL JSON including listInfo.hasMore.

[SuperOps] List client lifecycle stages (the account-stage lookup used when creating/updating a client), paginated. Returns the raw SuperOps GraphQL JSON including listInfo.hasMore.

[SuperOps] Create a client site. inputJson is the CreateClientSiteInput object (references the client's accountId plus site name/address/timezone). Returns the raw SuperOps GraphQL JSON for the created site.

[SuperOps] Delete one or more client sites. DESTRUCTIVE. Provide the site ids to remove (a client's headquarters site typically cannot be deleted while the client exists).

[SuperOps] Fetch a single client site by its id (from superops_get_client_site_list). Returns the raw SuperOps GraphQL JSON including the site address and contact scalars.

[SuperOps] List client sites, paginated. Optional condition/sort filters as JSON strings (e.g. filter by a client's accountId). Returns the raw SuperOps GraphQL JSON including listInfo.hasMore.

[SuperOps] Update a client site. inputJson is the UpdateClientSiteInput object and MUST carry the site id plus the fields to change. To CLEAR a field, list its name in clearFields (emitted as explicit null); omit fields you want left unchanged. Returns the raw SuperOps GraphQL JSON.

[SuperOps] Create a client user (requester). inputJson is the CreateClientUserInput object (references the client's accountId plus name/email/role/site). Returns the raw SuperOps GraphQL JSON for the created user.

[SuperOps] Create one or more client↔user associations (link a client user to a client, and optionally a site, with a role). inputJson is the association input object/array. Returns the raw SuperOps GraphQL JSON.

[SuperOps] Delete a single client user (requester). DESTRUCTIVE. Provide the userId to remove.

[SuperOps] Delete one or more client↔user associations (unlink users from clients/sites). DESTRUCTIVE. Provide the association ids to remove.

[SuperOps] Fetch a single client user (requester) by userId (from superops_get_client_user_list). Returns the raw SuperOps GraphQL JSON for the user.

[SuperOps] List client↔user associations, paginated. Optional condition/sort filters as JSON strings. Returns the raw SuperOps GraphQL JSON including listInfo.hasMore.

[SuperOps] List client users (requesters), paginated. Optional condition/sort filters as JSON strings (e.g. filter by a client's accountId). Returns the raw SuperOps GraphQL JSON including listInfo.hasMore.

[SuperOps] Update a client user (requester). inputJson is the UpdateClientUserInput object and MUST carry the userId plus the fields to change. To CLEAR a field, list its name in clearFields (emitted as explicit null); omit fields you want left unchanged. Returns the raw SuperOps GraphQL JSON.

[SuperOps] Update one or more client↔user associations (e.g. change a user's role or site link). inputJson is a JSON ARRAY of UpdateClientUserAssociationInput objects, each identifying an association plus the fields to change (the mutation is a batch). Returns the raw SuperOps GraphQL JSON.

[SuperOps] Create a client contract. inputJson is the CreateClientContractInput object (typically references the client's accountId plus contract terms/dates). Returns the raw SuperOps GraphQL JSON for the created contract.

[SuperOps] Fetch a single client contract by its contractId (from superops_get_client_contract_list). Returns the raw SuperOps GraphQL JSON for the contract.

[SuperOps] List client contracts, paginated. Optional condition/sort filters as JSON strings (e.g. filter by a client's accountId). Returns the raw SuperOps GraphQL JSON including listInfo.hasMore.

[SuperOps] Update a client contract. inputJson is the UpdateClientContractInput object and MUST carry the contractId plus the fields to change. To CLEAR a field, list its name in clearFields (emitted as explicit null); omit fields you want left unchanged. Returns the raw SuperOps GraphQL JSON.

[SuperOps] Create a ticket. Supply the full CreateTicketInput as a raw JSON object string in inputJson (per SuperOps docs — typically subject, requester/client, and any priority/status/technician references). All dates are UTC ISO-8601. Returns the new { ticketId, displayId }. Read it back with superops_get_ticket; edit with superops_update_ticket.

[SuperOps] Add a public conversation/reply to a ticket. Supply the CreateTicketConversationInput as a raw JSON object string in inputJson (per SuperOps docs — typically the ticketId plus the reply content). Returns the new . Read the thread with superops_get_ticket_conversation_list. For an internal note use superops_create_ticket_note.

[SuperOps] Create a ticket custom-field definition. Supply the CreateTicketCustomFieldInput as a raw JSON object string in inputJson (per SuperOps docs — typically the field name, label, and type). Returns the new field's . List ticket custom fields with superops_get_ticket_custom_field_list.

[SuperOps] Add an internal note to a ticket (not visible to the requester). Supply the CreateTicketNoteInput as a raw JSON object string in inputJson (per SuperOps docs — typically the ticketId plus the note content). Returns the new . Read notes with superops_get_ticket_note_list.

[SuperOps] Fetch a single ticket by its ticketId. Pass the ticketId from superops_get_ticket_list. Returns the ticket's core identity fields (ticketId, displayId, subject, createdTime, updatedTime). For status/priority/requester/technician and other nested fields, use superops_run_query with an expanded selection set. Use superops_get_ticket_conversation_list and superops_get_ticket_note_list for the thread, and superops_update_ticket / superops_soft_delete_tickets to modify it.

[SuperOps] List the public conversation/reply thread for a ticket. Pass the ticketId (from superops_get_ticket_list); the SuperOps getTicketConversationList(input: TicketIdentifierInput!) read returns the ticket's conversation thread as raw GraphQL JSON. For internal notes use superops_get_ticket_note_list.

[SuperOps] Fetch a single ticket custom-field definition/value. Supply the SuperOps identifier for the custom field as a raw JSON object string in inputJson (the shape SuperOps documents for the custom-field identifier, e.g. {"name":"<field name>"}). Returns { name, value }. List all with superops_get_ticket_custom_field_list; create one with superops_create_ticket_custom_field.

[SuperOps] List ticket custom fields (paginated). Offset pagination via page (1-based) and pageSize (max 100); optional conditionJson / sortJson raw-JSON filters go into ListInfoInput. Returns { customFields [...], listInfo { totalCount, hasMore } }. For the full field-definition catalog across modules use superops_get_all_fields.

[SuperOps] List tickets (paginated). Offset pagination via page (1-based) and pageSize (max 100). Optionally narrow/order results with conditionJson (a SuperOps search condition object) and sortJson (a sort array), both raw JSON strings passed straight into ListInfoInput. Returns { tickets [...], listInfo { totalCount, hasMore } }; walk pages while listInfo.hasMore is true. Use the returned ticketId with superops_get_ticket.

[SuperOps] List the internal notes on a ticket. Pass the ticketId (from superops_get_ticket_list); the SuperOps getTicketNoteList(input: TicketIdentifierInput!) read returns the ticket's internal notes as raw GraphQL JSON. Add a note with superops_create_ticket_note.

[SuperOps] PERMANENTLY delete one or more trashed tickets. Supply inputJson as a raw JSON ARRAY of TicketIdentifierInput objects (e.g. [{"ticketId":"<id>"}]). This is irreversible and cannot be restored — soft-delete first with superops_soft_delete_tickets if you may need recovery.

[SuperOps] Restore one or more soft-deleted (trashed) tickets. Supply inputJson as a raw JSON ARRAY of TicketIdentifierInput objects (e.g. [{"ticketId":"<id>"}]). Only tickets currently in the trash (from superops_soft_delete_tickets) can be restored; hard-deleted tickets are gone.

[SuperOps] Soft-delete (move to trash) one or more tickets. Supply inputJson as a raw JSON ARRAY of TicketIdentifierInput objects (e.g. [{"ticketId":"<id>"}]). Soft-deleted tickets can be recovered with superops_restore_tickets; to permanently remove trashed tickets use superops_hard_delete_tickets.

[SuperOps] Update a ticket. Supply the UpdateTicketInput as a raw JSON object string in inputJson (must include the ticketId plus the fields to change). IMPORTANT: only include fields you intend to change — an explicitly-null field CLEARS/resets it, while omitting a field leaves it unchanged. To intentionally blank one or more fields, list their names in clearFields (comma-separated) instead of guessing the null shape. Returns the updated .

[SuperOps] Create a task. Supply the full CreateTaskInput as a raw JSON object string in inputJson (per SuperOps docs — typically the title, an owning ticket/project reference, and optional assignee/dueDate). All dates are UTC ISO-8601. Returns the new . Read it back with superops_get_task.

[SuperOps] Add one or more worklog (time) entries. Supply inputJson as a raw JSON ARRAY of worklog-entry input objects (per SuperOps docs — typically a ticket/task reference, technician, time spent, and notes). All dates/times are UTC ISO-8601. List entries with superops_get_worklog_entries; edit one with superops_update_worklog_entry.

[SuperOps] Permanently delete a single worklog (time) entry. Supply the entry's identifier as a raw JSON object string in inputJson (per SuperOps docs — the worklog entry id). This is irreversible.

[SuperOps] Fetch a single task by its taskId (from superops_get_task_list). Returns the task's core fields (taskId, title, status). For additional fields (assignee, dueDate, ticket link) use superops_run_query with an expanded selection set. Create tasks with superops_create_task.

[SuperOps] List tasks (paginated). Offset pagination via page (1-based) and pageSize (max 100); optional conditionJson / sortJson raw-JSON filters go into ListInfoInput. Returns { tasks [...], listInfo { totalCount, hasMore } }; walk pages while listInfo.hasMore is true. Use a returned taskId with superops_get_task.

[SuperOps] List the configured work statuses (the timer/work states used on worklog entries), paginated. Offset pagination via page (1-based) and pageSize (max 100); optional conditionJson / sortJson raw-JSON filters go into ListInfoInput. Returns { workStatuses [...], listInfo { totalCount, hasMore } }.

[SuperOps] List worklog (time) entries, paginated. Scope to a ticket or task by passing its id in conditionJson (a SuperOps search condition object, e.g. {"ticketId":"<id>"}); page/pageSize control offset pagination (pageSize max 100). Returns { worklogEntries [...], listInfo { totalCount, hasMore } }. Add entries with superops_create_worklog_entries.

[SuperOps] Update a single worklog (time) entry. Supply the UpdateWorklogEntryInput as a raw JSON object string in inputJson (must include the entry's id plus the fields to change). Only include fields you intend to change — an explicitly-null field CLEARS it; to blank fields intentionally list them in clearFields (comma-separated). Returns the updated .

[SuperOps] Create a field definition. Supply the full CreateFieldInput as a raw JSON object string in inputJson (per SuperOps docs — typically the module, label, columnName, and fieldType). Returns the new field's . Inspect the module's existing fields first with superops_get_all_fields.

[SuperOps] Permanently delete a field definition. Supply the field identifier as a raw JSON object string in inputJson (per SuperOps docs — the field id). This is irreversible and removes the field (and its stored values) from the module.

[SuperOps] Fetch all field definitions for a module. Pass module as the SuperOps module name (e.g. TICKET, COMPANY_USER). Returns each field's id, module, columnName, label, description, and fieldType. Use this to discover the columnName/fieldType before building conditionJson filters or update payloads for that module. For a single field use superops_get_field.

[SuperOps] Fetch a single field definition. Supply the field identifier as a raw JSON object string in inputJson (per SuperOps docs — typically the field id). Returns id, module, columnName, label, description, and fieldType. List field definitions with superops_get_fields or superops_get_all_fields.

[SuperOps] Fetch one or more field definitions by their identifiers (the getFields(input: [FieldIdentifierInput!]!) batch read). Supply inputJson as a raw JSON ARRAY of FieldIdentifierInput objects (per SuperOps docs, e.g. [{"id":"<field id>"}]). Returns each field's id, module, columnName, label, description, and fieldType. To enumerate every field for one module in a single call use superops_get_all_fields; for a single field use superops_get_field.

[SuperOps] Update a field definition. Supply the UpdateFieldInput as a raw JSON object string in inputJson (must include the field id plus the fields to change). Only include fields you intend to change — an explicitly-null field CLEARS it; to blank fields intentionally list them in clearFields (comma-separated). Returns the updated .

[SuperOps] Create a service catalog item. Provide the full item payload as a JSON object in `inputJson` (fields per the SuperOps createServiceCatalogItem input). Returns the raw GraphQL response.

[SuperOps] Create a service category. Provide the full payload as a JSON object in `inputJson` (fields per the SuperOps createServiceCategory input). Returns the raw GraphQL response.

[SuperOps] Create a service item. Provide the full item payload as a JSON object in `inputJson` (fields per the SuperOps createServiceItem input). Returns the raw GraphQL response.

[SuperOps] List items offered to a client or contract (paginated). Scope to a client/contract by passing its identifier inside the `conditionJson` filter (the SuperOps search/pagination condition shape). Returns the raw GraphQL response for getOfferedItems; check listInfo.hasMore to page.

[SuperOps] Fetch a single service catalog item by ID. Discover IDs via superops_get_service_catalog_item_list. Returns the raw GraphQL response for getServiceCatalogItem.

[SuperOps] List service catalog items (paginated). Supply optional condition/sort as JSON to filter and order. Use superops_get_service_catalog_item for full detail on one item. Returns the raw GraphQL response for getServiceCatalogItemList; check listInfo.hasMore to page.

[SuperOps] List service categories (paginated). Supply optional condition/sort as JSON to filter and order. Returns the raw GraphQL response for getServiceCategoryList; check listInfo.hasMore to page.

[SuperOps] Fetch a single service item by ID. Discover IDs via superops_get_service_item_list. Returns the raw GraphQL response for getServiceItem.

[SuperOps] List service items (paginated). Supply optional condition/sort as JSON to filter and order. Use superops_get_service_item for full detail. Returns the raw GraphQL response for getServiceItemList; check listInfo.hasMore to page.

[SuperOps] Update a service catalog item. Provide the changed fields (including the item id) as a JSON object in `inputJson`. IMPORTANT: sending a field as explicit null CLEARS it — to leave a field unchanged, OMIT it from inputJson. Use `clearFields` to intentionally clear/reset specific fields (they are sent as explicit JSON null). Returns the raw GraphQL response.

[SuperOps] Create an invoice. Provide the full invoice payload as a JSON object in `inputJson` (client, line items, dates, etc. per the SuperOps createInvoice input). Dates are UTC ISO-8601. Returns the raw GraphQL response.

[SuperOps] Create a tax definition. Provide the full payload as a JSON object in `inputJson` (name, rate, etc. per the SuperOps createTax input). Returns the raw GraphQL response.

[SuperOps] Fetch a single invoice by ID. Discover IDs via superops_get_invoice_list; list its line items with superops_get_invoice_item_list. Returns the raw GraphQL response for getInvoice.

[SuperOps] List the line items of an invoice (paginated). Scope to one invoice by passing its id inside the `conditionJson` filter (e.g. {"invoiceId":"..."}). Discover invoice IDs via superops_get_invoice_list. Returns the raw GraphQL response for getInvoiceItemList; check listInfo.hasMore to page.

[SuperOps] List invoices (paginated). Supply optional condition/sort as JSON to filter (e.g. by client or status) and order. Use superops_get_invoice for full detail. Returns the raw GraphQL response for getInvoiceList; check listInfo.hasMore to page.

[SuperOps] List configured payment methods (paginated). Supply optional condition/sort as JSON. Returns the raw GraphQL response for getPaymentMethodList; check listInfo.hasMore to page.

[SuperOps] List configured payment terms (paginated). Supply optional condition/sort as JSON. Returns the raw GraphQL response for getPaymentTermList; check listInfo.hasMore to page.

[SuperOps] Fetch a single tax definition by ID. Discover IDs via superops_get_tax_list. Returns the raw GraphQL response for getTax.

[SuperOps] List tax definitions (paginated). Supply optional condition/sort as JSON to filter and order. Use superops_get_tax for full detail. Returns the raw GraphQL response for getTaxList; check listInfo.hasMore to page.

[SuperOps] Update an invoice. Provide the changed fields (including the invoice id) as a JSON object in `inputJson`. IMPORTANT: sending a field as explicit null CLEARS it — to leave a field unchanged, OMIT it. Use `clearFields` to intentionally clear/reset specific fields. Returns the raw GraphQL response.

[SuperOps] Create a knowledge base article. Provide the full payload as a JSON object in `inputJson` (title, content, collection, etc. per the SuperOps createKbArticle input). Returns the raw GraphQL response.

[SuperOps] Create a knowledge base collection. Provide the full payload as a JSON object in `inputJson` (name, description, etc. per the SuperOps createKbCollection input). Returns the raw GraphQL response.

[SuperOps] Permanently DELETE a knowledge base article by ID. This is irreversible. Discover article IDs via superops_get_kb_items. Returns the raw GraphQL response for deleteKbArticle.

[SuperOps] Permanently DELETE a knowledge base collection by ID. This is irreversible and may affect the articles it contains. Discover collection IDs via superops_get_kb_items. Returns the raw GraphQL response for deleteKbCollection.

[SuperOps] Fetch a single knowledge base item (article or collection) by ID. Discover IDs via superops_get_kb_items. Returns the raw GraphQL response for getKbItem.

[SuperOps] List knowledge base items — articles and collections (paginated). Supply optional condition/sort as JSON to filter and order. Use superops_get_kb_item for full detail. Returns the raw GraphQL response for getKbItems; check listInfo.hasMore to page.

[SuperOps] Update a knowledge base article. Provide the changed fields (including the article id) as a JSON object in `inputJson`. IMPORTANT: sending a field as explicit null CLEARS it — to leave a field unchanged, OMIT it. Use `clearFields` to intentionally clear/reset specific fields. Returns the raw GraphQL response.

[SuperOps] Update a knowledge base collection. Provide the changed fields (including the collection id) as a JSON object in `inputJson`. IMPORTANT: sending a field as explicit null CLEARS it — to leave a field unchanged, OMIT it. Use `clearFields` to intentionally clear/reset specific fields. Returns the raw GraphQL response.

[SuperOps] Create an IT-documentation record. Provide the full payload as a JSON object in `inputJson` (title, content, client, category, etc. per the SuperOps createItDocumentation input). Returns the raw GraphQL response.

[SuperOps] Permanently DELETE an IT-documentation record by ID. This is irreversible. Discover record IDs via superops_get_it_documentation_list. Returns the raw GraphQL response for deleteItDocumentation.

[SuperOps] Fetch a single IT-documentation record by ID. Discover IDs via superops_get_it_documentation_list. Returns the raw GraphQL response for getItDocumentation.

[SuperOps] List IT-documentation categories (paginated). Supply optional condition/sort as JSON. Returns the raw GraphQL response for getItDocumentationCategories; check listInfo.hasMore to page.

[SuperOps] List IT-documentation records (paginated). Supply optional condition/sort as JSON to filter (e.g. by client or category) and order. Use superops_get_it_documentation for full detail. Returns the raw GraphQL response for getItDocumentationList; check listInfo.hasMore to page.

[SuperOps] Update an IT-documentation record. Provide the changed fields (including the record id) as a JSON object in `inputJson`. IMPORTANT: sending a field as explicit null CLEARS it — to leave a field unchanged, OMIT it. Use `clearFields` to intentionally clear/reset specific fields. Returns the raw GraphQL response.

[SuperOps] Create one or more ticket categories (batch). inputJson is a JSON ARRAY of CreateCategoryInput objects, e.g. [{"name":"Hardware"},{"name":"Network"}]. List existing categories with superops_get_category_list. Returns the raw SuperOps GraphQL JSON.

[SuperOps] Create one or more ticket cause values (batch). inputJson is a JSON ARRAY of CreateCauseInput objects, e.g. [{"name":"User error"}]. List existing causes with superops_get_cause_list. Returns the raw SuperOps GraphQL JSON.

[SuperOps] Create a ticket status. inputJson is the CreateStatusInput object, e.g. {"name":"Awaiting Parts"}. List existing statuses with superops_get_status_list. Returns the raw SuperOps GraphQL JSON.

[SuperOps] List the account's ticket categories (paginated). Use the returned category values when creating/updating tickets or when defining categories via superops_create_categories.

[SuperOps] List the account's ticket cause values (paginated). Reference data for ticket classification; create new causes via superops_create_causes.

[SuperOps] List the account's ticket impact values (paginated). Reference data used with urgency to derive priority.

[SuperOps] List the account's ticket priorities (paginated). Reference data for ticket triage.

[SuperOps] List the account's ticket resolution codes (paginated). Reference data for closing tickets with a standardized outcome.

[SuperOps] List the account's ticket statuses (paginated). Reference data for ticket state; create new statuses via superops_create_status.

[SuperOps] List the account's ticket urgency values (paginated). Reference data used with impact to derive priority.

[SuperOps] Create a technician (internal MSP user). inputJson is the CreateTechnicianInput object, e.g. {"name":"Jane Doe","email":"jane@msp.com","roleId":"..."}. Discover role ids with superops_get_technician_role_list and teams with superops_get_team_list. Returns the raw SuperOps GraphQL JSON.

[SuperOps] Delete a technician (internal MSP user). DESTRUCTIVE — the technician is removed and any assignments to them are affected. Provide the technician id (from superops_get_technician_list).

[SuperOps] List business functions configured on the account (paginated). Reference data used to categorize technicians/teams by business area.

[SuperOps] List technician designations (job titles) configured on the account (paginated). Reference data for technician records.

[SuperOps] List technician teams on the account (paginated). Teams group technicians for assignment and reporting.

[SuperOps] List technician groups on the account (paginated). Reference data for grouping technicians.

[SuperOps] List technicians (internal MSP users) on the account (paginated). This is also StackJack's connection-validation probe. Manage technicians via superops_create_technician / superops_update_technician / superops_delete_technician.

[SuperOps] Update a technician (internal MSP user). inputJson is the UpdateTechnicianInput object and MUST carry the technician's id plus the fields to change. To CLEAR a field, list its name in clearFields (emitted as explicit null); omit fields you want left unchanged. Returns the raw SuperOps GraphQL JSON.

[SuperOps] List RMM device categories configured on the account. Reference data for classifying assets; assign a category to an asset via superops_assign_device_category. Returns a flat array (no pagination).

[SuperOps] List the account's holiday calendar entries (paginated). Holidays feed business-hours and SLA calculations.

[SuperOps] List SLA (service-level agreement) definitions on the account (paginated). SLAs drive ticket response/resolution targets.

[SuperOps] Run an ARBITRARY GraphQL mutation document against the SuperOps /msp endpoint and return the raw JSON body verbatim. ESCAPE HATCH: this bypasses per-tool gating and is DESTRUCTIVE — it can create, change, or delete anything the token can reach. Prefer a discrete superops_* tool when one exists. Provide the full GraphQL document in `mutation`; pass any variables as a JSON object in `variablesJson`. On updates, an explicit JSON null CLEARS a field; omit fields to leave them unchanged. GraphQL returns 200 with a top-level errors[] on failure — inspect errors[], not the HTTP status.

[SuperOps] Run an ARBITRARY GraphQL query document against the SuperOps /msp endpoint and return the raw JSON body verbatim. ESCAPE HATCH: this bypasses per-tool gating and is flagged destructive because an arbitrary document can carry a mutation — prefer a discrete superops_* tool when one exists. Provide the full GraphQL document in `query`; pass any variables as a JSON object in `variablesJson`. GraphQL returns 200 with a top-level errors[] on failure — inspect errors[], not the HTTP status.