[Axcient x360Recover] Returns one protected system by its numeric device ID, including protection status, thresholds, storage figures and the vaults it replicates to. Discover device IDs with axcient_list_devices or axcient_list_client_devices.

[Axcient x360Recover] Returns AutoVerify results for one protected system. AutoVerify boots a recovery point and checks that the operating system, services and file system come up, so this answers whether a backup is actually restorable rather than only whether it ran. Pair it with axcient_list_job_history, which answers whether the backup ran at all.

[Axcient x360Recover] Lists the protected systems belonging to one client. This is the tool to use before any backup-job tool, because it is the only device listing that gives you the client ID and device ID together. Set d2cOnly to true to see only direct-to-cloud (D2C) devices, which back up straight to a cloud vault with no on-premises appliance. Discover client IDs with axcient_list_clients. This endpoint has no paging.

[Axcient x360Recover] Lists a protected system's restore points, grouped by the cloud vault each one is replicated to. Use it to answer how far back a client can be recovered and whether replication is current. Axcient declares no maximum page size on this endpoint, so StackJack applies its own safety cap of 500 records per call.

[Axcient x360Recover] Lists every protected system in the organization, with its protection state, operating system, agent version and latest local and cloud restore point. IMPORTANT: these device records do NOT carry a client ID, and every backup-job tool needs one — to reach a device's jobs, call axcient_list_clients and then axcient_list_client_devices instead of starting here. Results are not sorted and carry no total count; page until a short page comes back.

[Axcient x360Recover] Returns the same restore-point data as axcient_list_device_restore_points, but keyed by ASIO endpoint ID instead of the Axcient device ID. Use this when you are starting from Kaseya or ASIO tooling and hold an endpoint GUID rather than an Axcient device number. Axcient declares no maximum page size, so StackJack applies its own safety cap of 500 records per call.

[Axcient x360Recover] Returns one backup job's configuration and current state. Discover job IDs with axcient_list_device_jobs. For the job's run-by-run outcomes, including failures, call axcient_list_job_history instead.

[Axcient x360Recover] Lists the backup jobs configured on one protected system, with each job's schedule and current state. You need BOTH the client ID and the device ID: get them together from axcient_list_client_devices, because the organization-wide device listing does not carry a client ID. Job records come in two shapes depending on the backup engine (BRC or Replibit), so fields differ between jobs on the same device. This endpoint has no paging.

[Axcient x360Recover] Returns the run history of one backup job: when each run started, how long it took, how much data moved, and whether it succeeded. This is the tool for finding failed backups — set status to failed. Get the client, device and job IDs from axcient_list_clients, then axcient_list_client_devices, then axcient_list_device_jobs. History records carry no total count; page until a short page comes back.

[Axcient x360Recover] Returns one client by its numeric client ID. Discover client IDs with axcient_list_clients.

[Axcient x360Recover] Returns storage usage for one client — local and cloud consumption. Use it for capacity planning and for reconciling what a client is billed for against what they actually store.

[Axcient x360Recover] Lists every client of the organization. This is usually the first call in any Axcient workflow: the organization-wide device listing does not carry a client ID, and every backup-job tool needs one, so start here and then call axcient_list_client_devices. This endpoint has no paging.

[Axcient x360Recover] Returns one appliance by its numeric ID, including tunnel status, health status and reason, and storage figures. A tunnel status of DOWN is the usual first explanation when an on-premises client's backups stop reporting. Discover appliance IDs with axcient_list_appliances.

[Axcient x360Recover] Lists the organization's on-premises BDR appliances, with tunnel status, health status, IP address, software version and storage details. Relevant to hybrid estates; a purely direct-to-cloud client has no appliances. This endpoint has no paging.

[Axcient x360Recover] Lists the appliances belonging to one client. Discover client IDs with axcient_list_clients. This endpoint has no paging.

[Axcient x360Recover] Returns the organization the configured API key belongs to. It takes no parameters at all, because Axcient resolves the organization from the key itself. Use it to confirm which Axcient tenant StackJack is talking to before running anything else; StackJack also uses this call to check the credential's health.

[Axcient x360Recover] Returns one organization user by numeric ID. Discover user IDs with axcient_list_users.

[Axcient x360Recover] Lists the users of the Axcient organization — the people who can sign in to x360Portal, not the end users of a client. Use it to audit who holds access, which matters here because any organization administrator can view or delete any API key. This endpoint has no paging.

[Axcient x360Recover] Returns one vault by its numeric ID, with the devices assigned to it. Discover vault IDs with axcient_list_vaults.

[Axcient x360Recover] Returns the current connectivity threshold for one vault: how many minutes the vault may go without contact before Axcient flags it as having lost connectivity. Read this before changing it, so you can restore the previous value.

[Axcient x360Recover] Lists the organization's vaults — the cloud and private destinations that protected systems replicate to. Direct-to-cloud devices back up straight into a vault, so this is where to look when backups run but stop arriving. Omit limit to get every vault: it caps the total number of results rather than paging, and Axcient offers no offset here, so a limited call returns a truncated list that cannot be continued.

[Axcient x360Recover] DESTRUCTIVE. Replaces the connectivity threshold on one vault — the number of minutes the vault may go without contact before Axcient warns that it has lost connectivity. This is a wholesale replace, not a merge, and raising the value SUPPRESSES the alerting an MSP relies on to notice that backups stopped reaching the cloud. Read the current value with axcient_get_vault_connectivity_threshold first so it can be restored.

[Axcient x360Recover] DESTRUCTIVE. MINTS a new direct-to-cloud agent enrollment token for one client and vault, and returns it. Despite Axcient naming this operation as though it only reads an existing token, it creates one: anyone holding the returned token can enroll a machine into that client's vault. Treat the response as a credential — do not log it or paste it into a ticket. Use it only when you are about to install a direct-to-cloud agent. Get the client ID from axcient_list_clients and the vault ID from axcient_list_vaults.

[Axcient x360Cloud] Returns one x360Cloud client organization and its backup status from the latest backup report. Discover client IDs with axcient_cloud_list_clients.

[Axcient x360Cloud] Returns the backup-status reports for one x360Cloud client organization — one report per backup run, each with its status and metrics. Axcient's SLA is one successful backup every 24 hours, so use this to see when a client last backed up successfully. The from and to filters are ISO date or date-time strings (e.g. 2024-12-11 or 2025-01-11T16:29:36Z), NOT the Unix epoch seconds the x360Recover tools take. Results are paged: page is 0-based (the first page is 0, and omitting it also returns the first page), and pageSize defaults to 20; StackJack caps pageSize at 100, which is our limit rather than Axcient's. The response carries numberOfAvailableResults — combine it with pageSize to see how many pages there are.

[Axcient x360Cloud] Lists the partner's x360Cloud client organizations — the customers whose Microsoft 365 or Google Workspace data Axcient backs up — with their protection settings and latest backup report. This is the first call in any x360Cloud workflow: the other x360Cloud client tools take the clientId it returns, which is a text slug (e.g. sandmanandpartners), not an x360Recover client number. Filter by backupStatus to find clients whose backups failed. Results are paged: page is 0-based (the first page is 0, and omitting it also returns the first page), and pageSize defaults to 20; StackJack caps pageSize at 100, which is our limit rather than Axcient's. The response carries numberOfAvailableResults — combine it with pageSize to see how many pages there are.

[Axcient x360Cloud] Lists users across ALL x360Cloud client organizations at once — use it to find which client a person belongs to, or to audit which users are selected for protection. To list one client's users, use axcient_cloud_list_client_users instead. Results are paged: page is 0-based (the first page is 0, and omitting it also returns the first page), and pageSize defaults to 20; StackJack caps pageSize at 100, which is our limit rather than Axcient's. The response carries numberOfAvailableResults — combine it with pageSize to see how many pages there are.

[Axcient x360Cloud] Lists the users and shared mailboxes of one x360Cloud client organization, with whether each is selected for protection. Discover client IDs with axcient_cloud_list_clients. Results are paged: page is 0-based (the first page is 0, and omitting it also returns the first page), and pageSize defaults to 20; StackJack caps pageSize at 100, which is our limit rather than Axcient's. The response carries numberOfAvailableResults — combine it with pageSize to see how many pages there are.

[Axcient x360Cloud] Returns one shared resource (a SharePoint site or a Google Workspace shared drive) of an x360Cloud client organization. Shared-resource IDs contain a # character (e.g. 68ad7339-f2f8-3432-9d06-3ce8762b7692#12cce07b-ba27-4861-6aaa-6cd6e4d46a80); pass the ID exactly as axcient_cloud_list_client_shared_resources returned it and StackJack encodes it.

[Axcient x360Cloud] Lists shared resources — Microsoft 365 SharePoint sites and Google Workspace shared drives — across ALL x360Cloud client organizations at once. To list one client's shared resources, use axcient_cloud_list_client_shared_resources instead. Results are paged: page is 0-based (the first page is 0, and omitting it also returns the first page), and pageSize defaults to 20; StackJack caps pageSize at 100, which is our limit rather than Axcient's. The response carries numberOfAvailableResults — combine it with pageSize to see how many pages there are.

[Axcient x360Cloud] Lists the shared resources — Microsoft 365 SharePoint sites and Google Workspace shared drives — of one x360Cloud client organization. Discover client IDs with axcient_cloud_list_clients. Results are paged: page is 0-based (the first page is 0, and omitting it also returns the first page), and pageSize defaults to 20; StackJack caps pageSize at 100, which is our limit rather than Axcient's. The response carries numberOfAvailableResults — combine it with pageSize to see how many pages there are.

[Axcient x360Sync] Returns the space usage and counts of one x360Sync organization — storage used and the numbers of accounts, guests and machines. Use it for capacity planning or to reconcile what a client is billed for.

[Axcient x360Sync] Lists the child organizations under an x360Sync organization — for an MSP, its client tree. Each child carries its own x360Sync company ID, which the other x360Sync tools take as companyId. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient x360Sync] Returns one x360Sync user account, looked up by its numeric ID or by email address. The response's company_id is the account's x360Sync organization, so calling this with your own x360Sync admin email is how to find the company ID the other x360Sync tools need.

[Axcient x360Sync] Returns one x360Sync group by its numeric ID. Discover group IDs with axcient_sync_list_groups.

[Axcient x360Sync] Lists the user accounts of one x360Sync organization. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient x360Sync] Lists the groups of one x360Sync organization. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient x360Sync] Lists the guest accounts of one x360Sync organization — external people files have been shared with. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient x360Sync] Returns one synced machine by its numeric x360Sync ID. Discover machine IDs with axcient_sync_list_machines or axcient_sync_list_account_machines.

[Axcient x360Sync] Lists the machines one x360Sync account syncs from. The account ID is the numeric id axcient_sync_get_account or axcient_sync_list_accounts returned. This endpoint has no paging.

[Axcient x360Sync] Lists the machines syncing with one x360Sync organization — the computers running the x360Sync client, with their last-seen details. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient x360Sync] Returns one x360Sync activity record by its numeric ID. Discover activity IDs with axcient_sync_list_activity.

[Axcient x360Sync] Lists the activity feed of one x360Sync organization — who did what to which file, folder, account or share, and when. Use it to investigate a deleted file or an unexpected share. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient x360Sync] Lists the root folders of one x360Sync organization. Each folder carries a hash, which may work as an access link to the folder, so handle the response with the same care as the share-link tools and do not paste it into tickets or chat. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient x360Sync] Returns one x360Sync share link, looked up by its numeric ID or its hash, with its settings (expiry, whether sign-in is required, whether anonymous editing is allowed) and optionally its subscribers. The response contains live share URLs, and some of them open the files without signing in. Do not paste them into tickets or chat. The hash itself is the link's capability, so do not paste the hash either.

[Axcient x360Sync] Lists the share links one x360Sync account created, with their subscribers. Use it to review what a departing user has shared. The response contains live share URLs, and some of them open the files without signing in. Do not paste them into tickets or chat. Page with offset and limit; StackJack caps limit at 100, which is our limit rather than Axcient's.

[Axcient x360Sync] Lists the share links shared WITH one x360Sync account. The response contains live share URLs, and some of them open the files without signing in. Do not paste them into tickets or chat. Page with offset and limit; StackJack caps limit at 100, which is our limit rather than Axcient's.

[Axcient x360Sync] Lists the share links shared with one x360Sync guest. The guest ID is the numeric id axcient_sync_list_guests or axcient_sync_get_guest returned. This endpoint has no paging. The response contains live share URLs, and some of them open the files without signing in. Do not paste them into tickets or chat.

[Axcient x360Sync] Lists the share links of one x360Sync organization — every file and folder shared by link, with who created it, when it expires and how often it was viewed or downloaded. Use it to audit what is shared outside the organization. The response contains live share URLs, and some of them open the files without signing in. Do not paste them into tickets or chat. Results come in vendor-sized pages: call again with offset set to offset plus the number of results returned, and stop when offset reaches total.

[Axcient Billing] Returns ACTUAL usage for the partner company and each child company — per-product counters such as appliances, cloud and direct-to-cloud protected servers and workstations, storage tiers, and x360Cloud seats and storage. Use it to reconcile what each client consumes against what they are invoiced. The response carries quantities only, never prices. Dates are optional YYYY-MM-DD strings (e.g. 2024-04-01), not epoch seconds; what Axcient reports when they are omitted is not documented. Axcient says this report covers x360Recover and x360Cloud today, with x360Sync coming later. Child IDs in the response are strings and do not match x360Recover or x360Cloud IDs.

[Axcient Billing] Returns monthly BILLABLE usage for the partner company and each child company — what Axcient bills the partner for — plus the partner's own company details (name, address, phone, website). Compare it with axcient_billing_get_actual_usage to find clients billed for more or less than they use. The response carries quantities only, never prices. Dates are optional YYYY-MM-DD strings (e.g. 2024-04-01), not epoch seconds; what Axcient reports when they are omitted is not documented. Axcient says this report covers x360Recover and x360Cloud today, with x360Sync coming later. Child IDs in the response are strings and do not match x360Recover or x360Cloud IDs.