Skip to main contentUsage, Limits & Troubleshooting
- Where to See Your UsageStackJack attempts to record each connector tool call your AI assistants make, and the portal gives you several views of the recorded activity. A record can occasionally be missing, so do not use…
- Monthly Call AllowancesEach connector subscription includes a monthly allowance of tool calls — the number of successful actions your AI assistants can perform against that connector per billing cycle. It is a volume limit,…
- Connector Rate LimitsStackJack paces the traffic it sends to each vendor's API, so a burst of AI activity is spread out instead of arriving at your PSA, RMM, or documentation platform all at once. This page explains how…
- Connectivity & Health ChecksWhen something isn't working, the first job is figuring out which layer is broken: the network path to StackJack, your AI tool's connection, or a connector's credentials. StackJack gives you a check…
- Error & Support Code ReferenceStackJack surfaces errors in three distinct places, each with its own format. This page maps all three and provides the full reference for the portal's SJ- support codes — the codes you'll see on…