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Connect Jira Service Management

Jira Service Management is Atlassian's service desk. It holds the customer requests your team answers, the queues they work from, the customers and organizations behind them, the knowledge base, the…

Written By Christopher Scaminaci

Last updated About 2 hours ago

Jira Service Management is Atlassian's service desk. It holds the customer requests your team answers, the queues they work from, the customers and organizations behind them, the knowledge base, the on-call schedules and alerts, the Assets configuration database, and, because it is built on Jira, the issues, projects, workflows, fields and permissions underneath all of it. StackJack talks to it through Atlassian's own REST APIs, the same data you see when you sign in, reachable by your AI assistant.

Connecting Jira Service Management to StackJack gives your AI assistant a large family of jsm_ MCP tools. MCP (Model Context Protocol) tools are the standardized commands an AI assistant can call through StackJack. With them, your AI can:

  • Work the service desk - find and read customer requests, add comments, answer approvals, add participants, see SLA clocks, move a request through its workflow, and read the request types, queues, customers and organizations of each service desk
  • Search and manage Jira issues - run a JQL search, read or create issues, change fields, assign, transition, log work, link and watch issues, and handle comments, attachments, votes and bulk operations
  • Administer projects and people - projects, versions, components, roles and role members, categories, users, groups and avatars
  • Shape how Jira behaves - custom fields with their contexts and options, screens, issue types, statuses, priorities and resolutions
  • Manage schemes, workflows and site settings - workflows and workflow schemes, permission, notification and issue-security schemes, dashboards, filters, plans, audit records and site configuration
  • Run operations and on-call - alerts (acknowledge, assign, escalate, close, add notes), on-call schedules, rotations and overrides, escalation and routing rules, teams, integrations, heartbeats, maintenance windows and audit logs
  • Query Assets - objects, object types, schemas and attributes with AQL, and import configuration
  • Bring files in and out - attachments, avatars, icons and on-call calendars as temporary download links, and file uploads to issues, service desks and avatars

How StackJack connects to Jira Service Management

You sign in. There is nothing to register, no API token to create and nothing to paste.

Open the Jira Service Management connector in StackJack, click Authorize, sign in to Atlassian, choose the Jira site you want to connect and accept the permissions StackJack asks for. That is the whole setup. StackJack keeps the connection current afterwards: you do not sign in again unless you remove StackJack's access in your Atlassian account settings or leave the connection unused for a long time.

Atlassian does not allow a third party to store personal API tokens, so signing in is the only way to connect, and it is also why you never see a key to copy.

One connection is one Jira site

An authorization covers exactly one Jira site. There is no site switcher and no view across sites. If you look after several customers' Jira sites, you add one connection per site and authorize each separately:

  1. Click Add connection.
  2. Name it after the customer or the site, for example "Acme Jira", not "Jira 2".
  3. Authorize, and choose that site on Atlassian's screen.

Your AI then knows which site you mean: "show me the open requests for Acme" reaches the Acme connection. Ask for the list of connections if you are not sure which sites are set up.

Steps

  1. Open the Jira Service Management connector in StackJack and click Add connection (or Configure for your first one).
  2. Name the connection after the site it reaches.
  3. Click Authorize. Sign in to Atlassian, choose the Jira site and accept the permissions.
  4. Run Test Connection. It lists one service desk, which confirms the sign-in, the site, that Jira Service Management is on it and that the account is a service desk agent.
  5. Repeat for each additional site.

A notice on Atlassian's screen that the app has not been reviewed yet is expected while the review is in progress. It does not change what the connection can do.

Who to sign in as

StackJack acts as the Atlassian user who signed in. It can see and change exactly what that person can, and nothing more:

  • To work requests, sign in as a service desk agent on the service desks you want your AI to reach. Customer-portal-only users cannot use most of the service desk tools.
  • To use the administration tools (fields, screens, workflows, schemes, permissions, users and site settings), sign in as a Jira administrator.
  • To use the Assets tools, the account needs access to the site's Assets workspace. Assets is included in Jira Service Management Standard, Premium and Enterprise, each with its own free object allowance.
  • To use the operations tools (alerts and on-call), the account needs the operations role that grants what you ask it to do, for example team admin to change a team's schedule.

If a tool answers that the user does not have permission, the fix is in Jira: sign in as someone who can do it by hand, then authorize the connection again.

Who in your organization can use the connection

The connection is authorized once and belongs to your organization, but it carries the Atlassian identity of the one person who signed in. For that reason StackJack runs Jira Service Management tools only for workspace owners: a call from any other member is refused rather than run as the owner, and a member cannot connect a personal sign-in of their own. Assigning Jira tools to a member who is not an owner therefore does not give that member access.

What the connection can do inside Jira

Atlassian gives StackJack its whole permission list in one sign-in, because asking again later would mean every connection signing in again. What each tool can then do is decided in two places:

  • Which tools you assign. Assign only the read tools and your AI can look but not touch.
  • Which plan the connector is on. Reads are on the Free tier and every write needs Pro. Changes that cannot be taken back through StackJack, or that reach a person, are additionally marked destructive. Business offers the same tool set as Pro with a higher monthly call quota.

See the generated Jira Service Management tool reference for the current inventory, plan assignment, input schemas, and destructive-action labels.

Things worth knowing before you use the write tools

A public comment emails the customer

On a service desk request, a comment is visible to the customer and emails them unless it is marked internal. StackJack's comment tools default to internal: if your instruction does not say otherwise, the comment stays inside your team. The same default applies when a comment travels inside another change, such as an issue update, a workflow transition, a bulk create or an issue link. To reach the customer, say so explicitly ("reply to the customer", "make it public"). Because a public comment reaches a real person, the comment tools are marked destructive, so your AI application can ask you to confirm. Whether it does depends on that application's own settings; see Destructive tools and confirmation.

The same care applies to inviting customers, answering an approval and revoking a customer's portal access: each of them changes something a customer or a workflow acts on, and each is marked destructive.

Jira text is a structured format

Jira Cloud stores descriptions and comments in Atlassian Document Format, a JSON structure, not plain text. Your AI knows to send that format for descriptions and comments. If you paste raw JSON into a request yourself, use the same format.

Deleting cannot be undone

Deleting an issue, comment, attachment, version, component, custom field, workflow or scheme is permanent through StackJack. Every delete is marked destructive. Where Jira offers a softer alternative, such as archiving a project or moving it to the trash, prefer that.

Administration changes affect everyone on the site

Changing a workflow, a permission scheme, a field configuration or a screen changes how every project that uses it behaves, immediately. Review the list of tools you allow before you turn the administration areas on, and try changes on a test project first.

Bulk operations run in the background

Bulk edit, bulk delete, bulk transition and project deletion are asynchronous in Jira. The call returns a task to follow, and the tool descriptions say how to read its progress. Check the result before you rely on it.

Files: attachments, avatars and calendars

Files come out of Jira Service Management as a temporary link rather than the file itself, because an AI assistant's tool results carry text. This applies to request and issue attachments and their thumbnails, avatars, Assets icons and the on-call calendar exports. The link is good for about half an hour, and files over 64 MB are refused.

Any link lets whoever holds it read the file for as long as it lasts, so treat one like a password: use it, do not forward it, and ask again if it has expired. Nothing keeps a second copy.

Going the other way, you can attach a file to an issue, add a temporary attachment to a service desk, or set an avatar. Give your assistant the file directly, or a public https link it can fetch, up to 25 MB.

Searching, paging and size

  • Issue search uses Atlassian's current JQL search, which pages with a token rather than a page number. Ask for a narrow query ("open requests in project ACME updated this week") rather than everything.
  • Service desk lists page by start position, and a short page is not always the last one; the tool descriptions say how to tell.
  • Page size is capped at 100 by StackJack. Ask your AI to narrow by project, status or date rather than reading every page.
  • Responses can be large. If a result is too big to return, narrow the request.

Rate limits

Atlassian meters its API by a points budget, and StackJack's Atlassian app has one hourly budget shared by every StackJack customer. In a rare busy hour that budget can run out for everyone at once. When it does, every Jira Service Management tool stops until the top of the next UTC hour and answers that the quota is used up. Nothing is wrong with your connection; try again after the hour rolls over. Separately, Atlassian limits how fast one site can be called, and a retry after a short pause is the remedy.

Troubleshooting

  • "not been authorized yet" - the connection has no sign-in. Open the connector and click Authorize.
  • "no longer accepts this connection's sign-in" - the sign-in was removed, replaced or left unused for 90 days. Click Authorize again.
  • "authorized without the permission this tool needs" - click Authorize again so Atlassian can show the full list of permissions.
  • "refused this operation" - the Jira user who authorized the connection cannot do that in Jira. Sign in as a user who can, then authorize again.
  • "no Assets workspace" - the site has no Assets workspace the signed-in user can reach. Check the plan and the user's Assets access.
  • A different site than you expected - an authorization is one site. Add a connection for the other site.

Jira Service Management tools

jsm_ · 867 tools · Free 421 · Pro 446

Assets workspace

ToolWhat it does
jsm_get_assets_workspaces
Free · Read-only
List the Assets workspaces on the site.
jsm_get_insight_workspaces
Free · Read-only
List the Assets workspaces (legacy insight route).

Configuration

ToolWhat it does
jsm_assets_create_reference_type
Pro · Write
Create an Assets reference type.
jsm_assets_create_status_type
Pro · Write
Create an Assets status type.
jsm_assets_delete_status_type
Pro · Destructive
DESTRUCTIVE: delete an Assets status type.
jsm_assets_get_status_type
Free · Read-only
Get one Assets status type by id.
jsm_assets_get_usage
Free · Read-only
Get the Assets usage figures for the site.
jsm_assets_list_reference_types
Free · Read-only
List the Assets reference types.
jsm_assets_list_status_types
Free · Read-only
List the Assets status types.
jsm_assets_update_schema_global_property
Pro · Write
Update the general configuration of an Assets schema.
jsm_assets_update_status_type
Pro · Write
Update an Assets status type.

Customers

ToolWhat it does
jsm_create_customer
Pro · Write
Create a service desk customer.
jsm_revoke_portal_only_access_for_user
Pro · Destructive
DESTRUCTIVE: revoke a portal-only user's access to the customer portal.

Icons

ToolWhat it does
jsm_assets_download_icon_png
Free · Read-only
Download one Assets icon as a PNG image.
jsm_assets_get_icon
Free · Read-only
Get one Assets icon by id.
jsm_assets_list_global_icons
Free · Read-only
List the global Assets icons.

Imports

ToolWhat it does
jsm_assets_cancel_import_execution
Pro · Destructive
DESTRUCTIVE: cancel a running Assets import execution.
jsm_assets_create_failed_import_history
Pro · Write
Record a failed Assets import execution.
jsm_assets_create_import_schedule
Pro · Write
Create an Assets import schedule.
jsm_assets_delete_import_schedule
Pro · Destructive
DESTRUCTIVE: delete an Assets import schedule.
jsm_assets_get_import_configuration_status
Free · Read-only
Get the configuration status of an Assets import source.
jsm_assets_get_import_execution_status
Free · Read-only
Get the status of one Assets import execution.
jsm_assets_get_import_mapping_progress
Free · Read-only
Get the progress of an asynchronous schema and mapping change.
jsm_assets_get_import_progress
Free · Read-only
Get the progress of a running Assets import.
jsm_assets_get_import_schedule
Free · Read-only
Get one Assets import schedule.
jsm_assets_get_import_schedule_links
Free · Read-only
Get the schedule links of an Assets import source.
jsm_assets_get_import_schema_and_mapping
Free · Read-only
Get the schema and mapping of an Assets import.
jsm_assets_get_import_source
Free · Read-only
Get one Assets import source.
jsm_assets_get_latest_import_execution_status
Free · Read-only
Get the status of the latest Assets import execution.
jsm_assets_replace_import_schema_and_mapping
Pro · Write
Submit the first schema and mapping of an Assets import.
jsm_assets_start_import
Pro · Destructive
DESTRUCTIVE: start a configured Assets import.
jsm_assets_start_import_execution
Pro · Write
Start an external Assets import execution.
jsm_assets_submit_import_execution_data
Pro · Destructive
DESTRUCTIVE: submit data for an Assets import execution.
jsm_assets_submit_import_execution_progress
Pro · Write
Report the progress of an Assets import execution.
jsm_assets_update_import_schedule
Pro · Write
Update an Assets import schedule.
jsm_assets_update_import_schema_and_mapping
Pro · Write
Update part of the schema and mapping of an Assets import.

Knowledge base

ToolWhat it does
jsm_search_knowledgebase_articles
Free · Read-only
Search knowledge base articles across all service desks.
jsm_view_knowledgebase_article
Free · Read-only
View one knowledge base article.

Object types

ToolWhat it does
jsm_assets_change_object_type_position
Pro · Write
Move an Assets object type to a new position.
jsm_assets_create_object_type
Pro · Write
Create an Assets object type.
jsm_assets_create_object_type_attribute
Pro · Write
Create an attribute on an Assets object type.
jsm_assets_delete_object_type
Pro · Destructive
DESTRUCTIVE: delete an Assets object type.
jsm_assets_delete_object_type_attribute
Pro · Destructive
DESTRUCTIVE: delete an attribute from an Assets object type.
jsm_assets_get_object_type
Free · Read-only
Get one Assets object type by id.
jsm_assets_list_object_type_attributes
Free · Read-only
List the attributes of an Assets object type.
jsm_assets_update_object_type
Pro · Write
Update an Assets object type.
jsm_assets_update_object_type_attribute
Pro · Write
Update an Assets object type attribute.

Objects

ToolWhat it does
jsm_assets_count_objects_by_aql
Free · Read-only
Count the Assets objects that match an AQL query.
jsm_assets_create_object
Pro · Write
Create an Assets object.
jsm_assets_delete_object
Pro · Destructive
DESTRUCTIVE: delete an Assets object.
jsm_assets_find_objects_by_aql
Free · Read-only
Find Assets objects with an AQL query.
jsm_assets_get_object
Free · Read-only
Get one Assets object by id.
jsm_assets_get_object_reference_info
Free · Read-only
Find the references to an Assets object.
jsm_assets_list_object_attributes
Free · Read-only
List the attribute values of an Assets object.
jsm_assets_list_object_connected_tickets
Free · Read-only
List the Jira issues connected to an Assets object.
jsm_assets_list_object_history
Free · Read-only
List the change history of an Assets object.
jsm_assets_list_objects_by_aql_navigator_deprecated
Free · Read-only
List Assets objects by AQL, navigator style (deprecated).
jsm_assets_update_object
Pro · Write
Update an Assets object.

Organizations

ToolWhat it does
jsm_add_servicedesk_organization
Pro · Destructive
DESTRUCTIVE: add an organization to a service desk.
jsm_add_users_to_organization
Pro · Destructive
DESTRUCTIVE: add users to an organization.
jsm_create_organization
Pro · Write
Create a customer organization.
jsm_delete_organization
Pro · Destructive
DESTRUCTIVE: delete a customer organization.
jsm_delete_organization_property
Pro · Destructive
DESTRUCTIVE: delete an organization property.
jsm_get_organization
Free · Read-only
Get one customer organization by id.
jsm_get_organization_property
Free · Read-only
Get an organization property value.
jsm_get_users_in_organization
Free · Read-only
List the users in an organization.
jsm_list_organization_property_keys
Free · Read-only
List the property keys of an organization.
jsm_list_organizations
Free · Read-only
List customer organizations.
jsm_list_servicedesk_organizations
Free · Read-only
List the organizations of a service desk.
jsm_remove_servicedesk_organization
Pro · Destructive
DESTRUCTIVE: remove an organization from a service desk.
jsm_remove_users_from_organization
Pro · Destructive
DESTRUCTIVE: remove users from an organization.
jsm_set_organization_property
Pro · Write
Set an organization property value.

Request types

ToolWhat it does
jsm_get_all_request_types
Free · Read-only
List the request types across all service desks.

Requests

ToolWhat it does
jsm_add_request_participants
Pro · Destructive
DESTRUCTIVE: add participants to a request.
jsm_answer_approval
Pro · Destructive
DESTRUCTIVE: approve or decline an approval on a request.
jsm_create_customer_request
Pro · Write
Create a customer request.
jsm_create_request_comment
Pro · Destructive
DESTRUCTIVE: comment on a request.
jsm_create_request_comment_with_attachment
Pro · Destructive
DESTRUCTIVE: add a comment with attachments to a request.
jsm_delete_feedback
Pro · Destructive
DESTRUCTIVE: delete the CSAT feedback on a request.
jsm_download_request_attachment
Free · Read-only
Download the content of one attachment of a customer request.
jsm_download_request_attachment_thumbnail
Free · Read-only
Download the thumbnail of one attachment of a customer request.
jsm_get_approval_by_id
Free · Read-only
Get one approval on a request.
jsm_get_approvals
Free · Read-only
List the approvals on a request.
jsm_get_attachments_for_request
Free · Read-only
List the attachments on a request.
jsm_get_comment_attachments
Free · Read-only
List the attachments referenced by one request comment.
jsm_get_customer_request
Free · Read-only
Get one customer request by id or key.
jsm_get_customer_request_status
Free · Read-only
List the status history of a request.
jsm_get_customer_requests
Free · Read-only
List customer requests of the connected user.
jsm_get_customer_transitions
Free · Read-only
List the customer transitions available on a request.
jsm_get_feedback
Free · Read-only
Get the CSAT feedback on a request.
jsm_get_request_comment_by_id
Free · Read-only
Get one comment on a request.
jsm_get_request_comments
Free · Read-only
List the comments on a request.
jsm_get_request_participants
Free · Read-only
List the participants on a request.
jsm_get_request_subscription_status
Free · Read-only
Get the connected user's notification subscription on a request.
jsm_get_sla_information
Free · Read-only
List the SLA records on a request.
jsm_get_sla_information_by_id
Free · Read-only
Get one SLA record on a request.
jsm_perform_customer_transition
Pro · Destructive
DESTRUCTIVE: perform a customer transition on a request.
jsm_post_feedback
Pro · Write
Post CSAT feedback on a request.
jsm_remove_request_participants
Pro · Destructive
DESTRUCTIVE: remove participants from a request.
jsm_subscribe_to_request
Pro · Write
Subscribe the connected user to a request's notifications.
jsm_unsubscribe_from_request
Pro · Destructive
DESTRUCTIVE: unsubscribe the connected user from a request's notifications.
jsm_validate_customer_request
Free · Read-only
Validate a customer request without creating it.

Schemas

ToolWhat it does
jsm_assets_create_schema
Pro · Write
Create an Assets schema.
jsm_assets_delete_schema
Pro · Destructive
DESTRUCTIVE: delete an Assets schema.
jsm_assets_get_schema
Free · Read-only
Get one Assets schema by id.
jsm_assets_list_schema_attributes
Free · Read-only
List the attributes of every object type in an Assets schema.
jsm_assets_list_schema_object_types
Free · Read-only
List the object types of an Assets schema.
jsm_assets_list_schema_object_types_flat
Free · Read-only
List the object types of an Assets schema as a flat list.
jsm_assets_list_schemas
Free · Read-only
List the Assets schemas.
jsm_assets_update_schema
Pro · Write
Update an Assets schema.

Service desk info

ToolWhat it does
jsm_get_info
Free · Read-only
Get the Jira Service Management site information.

Service desks

ToolWhat it does
jsm_add_customers
Pro · Destructive
DESTRUCTIVE: add customers to a service desk.
jsm_attach_temporary_file
Pro · Write
Upload a temporary attachment to a service desk, which can then be attached permanently to a customer request with jsm_create_request_comment_with_attachment.
jsm_check_request_type_permissions
Free · Read-only
Check which request types a user can create or administer.
jsm_create_request_type
Pro · Write
Create a request type on a service desk.
jsm_delete_request_type
Pro · Destructive
DESTRUCTIVE: delete a request type from a service desk.
jsm_delete_request_type_property
Pro · Destructive
DESTRUCTIVE: delete a request type property.
jsm_get_customers
Free · Read-only
List the customers of a service desk.
jsm_get_issues_in_queue
Free · Read-only
List the requests in a service desk queue.
jsm_get_queue
Free · Read-only
Get one queue of a service desk.
jsm_get_queues
Free · Read-only
List the queues of a service desk.
jsm_get_request_type_by_id
Free · Read-only
Get one request type of a service desk.
jsm_get_request_type_fields
Free · Read-only
List the fields of a request type.
jsm_get_request_type_groups
Free · Read-only
List the request type groups of a service desk.
jsm_get_request_type_property
Free · Read-only
Get a request type property value.
jsm_get_request_types
Free · Read-only
List the request types of a service desk.
jsm_get_service_desk_by_id
Free · Read-only
Get one service desk by id or project key.
jsm_get_service_desks
Free · Read-only
List the service desks the user can access.
jsm_invite_customer
Pro · Destructive
DESTRUCTIVE: invite a customer to a service desk by email.
jsm_list_request_type_property_keys
Free · Read-only
List the property keys of a request type.
jsm_list_servicedesk_knowledgebase_articles
Free · Read-only
Search the knowledge base linked to a service desk.
jsm_remove_customers
Pro · Destructive
DESTRUCTIVE: remove customers from a service desk.
jsm_set_request_type_property
Pro · Write
Set a request type property value.

Issue attachments

ToolWhat it does
jsm_add_issue_attachment
Pro · Write
Upload one file as an attachment to a Jira issue.
jsm_download_issue_attachment
Free · Read-only
Download the content of one Jira issue attachment.
jsm_download_issue_attachment_thumbnail
Free · Read-only
Download the thumbnail of one Jira issue attachment.
jsm_expand_attachment_for_humans
Free · Read-only
Expand an archive attachment (with attachment details).
jsm_expand_attachment_for_machines
Free · Read-only
Expand an archive attachment (contents only).
jsm_get_attachment
Free · Read-only
Get attachment metadata.
jsm_get_attachment_meta
Free · Read-only
Get Jira attachment settings.
jsm_remove_attachment
Pro · Destructive
DESTRUCTIVE: delete attachment.

Issue bulk operations

ToolWhat it does
jsm_get_available_transitions
Free · Read-only
Get available transitions.
jsm_get_bulk_editable_fields
Free · Read-only
Get bulk editable fields.
jsm_get_bulk_operation_progress
Free · Read-only
Get bulk issue operation progress.
jsm_submit_bulk_delete
Pro · Destructive
DESTRUCTIVE: bulk delete issues.
jsm_submit_bulk_edit
Pro · Destructive
DESTRUCTIVE: bulk edit issues.
jsm_submit_bulk_move
Pro · Destructive
DESTRUCTIVE: bulk move issues.
jsm_submit_bulk_transition
Pro · Destructive
DESTRUCTIVE: bulk transition issue statuses.
jsm_submit_bulk_unwatch
Pro · Destructive
DESTRUCTIVE: bulk unwatch issues.
jsm_submit_bulk_watch
Pro · Destructive
DESTRUCTIVE: bulk watch issues.

Issue comments

ToolWhat it does
jsm_add_comment
Pro · Destructive
DESTRUCTIVE: add comment.
jsm_delete_comment
Pro · Destructive
DESTRUCTIVE: delete comment.
jsm_delete_comment_property
Pro · Destructive
DESTRUCTIVE: delete comment property.
jsm_get_comment
Free · Read-only
Get comment.
jsm_get_comment_property
Free · Read-only
Get comment property.
jsm_get_comment_property_keys
Free · Read-only
Get comment property keys.
jsm_get_comments
Free · Read-only
Get comments on an issue.
jsm_get_comments_by_ids
Free · Read-only
Get comments by IDs.
jsm_set_comment_property
Pro · Destructive
DESTRUCTIVE: set comment property.
jsm_update_comment
Pro · Destructive
DESTRUCTIVE: update comment.
ToolWhat it does
jsm_create_issue_link_type
Pro · Write
Create issue link type.
jsm_delete_issue_link_type
Pro · Destructive
DESTRUCTIVE: delete issue link type.
jsm_get_issue_link_type
Free · Read-only
Get issue link type.
jsm_get_issue_link_types
Free · Read-only
Get issue link types.
jsm_update_issue_link_type
Pro · Write
Update issue link type.
ToolWhat it does
jsm_delete_issue_link
Pro · Destructive
DESTRUCTIVE: delete issue link.
jsm_get_issue_link
Free · Read-only
Get issue link.
jsm_link_issues
Pro · Write
Link two issues.

Issue properties

ToolWhat it does
jsm_bulk_delete_issue_property
Pro · Destructive
DESTRUCTIVE: bulk delete issue property.
jsm_bulk_set_issue_properties_by_issue
Pro · Destructive
DESTRUCTIVE: bulk set issue properties by issue.
jsm_bulk_set_issue_property
Pro · Destructive
DESTRUCTIVE: bulk set issue property.
jsm_bulk_set_issues_properties_list
Pro · Destructive
DESTRUCTIVE: bulk set issues properties by list.
jsm_delete_issue_property
Pro · Destructive
DESTRUCTIVE: delete issue property.
jsm_get_issue_property
Free · Read-only
Get issue property.
jsm_get_issue_property_keys
Free · Read-only
Get issue property keys.
jsm_set_issue_property
Pro · Write
Set issue property.
ToolWhat it does
jsm_create_or_update_remote_issue_link
Pro · Write
Create or update a remote issue link.
jsm_delete_remote_issue_link_by_global_id
Pro · Destructive
DESTRUCTIVE: delete remote issue link by global ID.
jsm_delete_remote_issue_link_by_id
Pro · Destructive
DESTRUCTIVE: delete remote issue link by ID.
jsm_get_remote_issue_link_by_id
Free · Read-only
Get remote issue link by ID.
jsm_get_remote_issue_links
Free · Read-only
Get remote issue links.
jsm_update_remote_issue_link
Pro · Write
Update a remote issue link by ID.

Issue search and JQL

ToolWhat it does
jsm_analyse_expression
Free · Read-only
Analyse Jira expressions.
jsm_convert_jql_user_identifiers
Free · Read-only
Convert user identifiers to account IDs in JQL queries.
jsm_count_issues
Free · Read-only
Count issues using JQL.
jsm_evaluate_jira_expression_deprecated
Free · Read-only
Evaluate Jira expression (deprecated).
jsm_evaluate_jira_expression_enhanced_search
Free · Read-only
Evaluate Jira expression (enhanced search).
jsm_get_issue_picker
Free · Read-only
Get issue picker suggestions.
jsm_get_jql_autocomplete_data
Free · Read-only
Get JQL reference data (GET).
jsm_get_jql_autocomplete_data_post
Free · Read-only
Get JQL reference data (POST).
jsm_get_jql_field_suggestions
Free · Read-only
Get JQL field value suggestions.
jsm_match_issues
Free · Read-only
Check issues against JQL.
jsm_parse_jql_queries
Free · Read-only
Parse JQL queries.
jsm_sanitise_jql_queries
Free · Read-only
Sanitize JQL queries.
jsm_search_issues_using_jql
Free · Read-only
Search issues using JQL (enhanced search, GET).
jsm_search_issues_using_jql_deprecated
Free · Read-only
Search issues using JQL (deprecated GET).
jsm_search_issues_using_jql_post
Free · Read-only
Search issues using JQL (enhanced search, POST).
jsm_search_issues_using_jql_post_deprecated
Free · Read-only
Search issues using JQL (deprecated POST).

Issue votes

ToolWhat it does
jsm_add_vote
Pro · Write
Add vote.
jsm_get_votes
Free · Read-only
Get votes.
jsm_remove_vote
Pro · Destructive
DESTRUCTIVE: delete vote.

Issue watchers

ToolWhat it does
jsm_add_watcher
Pro · Write
Add watcher.
jsm_get_is_watching_issue_bulk
Free · Read-only
Check which issues the user is watching.
jsm_get_issue_watchers
Free · Read-only
Get issue watchers.
jsm_remove_watcher
Pro · Destructive
DESTRUCTIVE: delete watcher.

Issue worklogs

ToolWhat it does
jsm_add_worklog
Pro · Write
Add worklog.
jsm_bulk_delete_worklogs
Pro · Destructive
DESTRUCTIVE: bulk delete worklogs.
jsm_bulk_move_worklogs
Pro · Destructive
DESTRUCTIVE: bulk move worklogs.
jsm_delete_worklog
Pro · Destructive
DESTRUCTIVE: delete worklog.
jsm_delete_worklog_property
Pro · Destructive
DESTRUCTIVE: delete worklog property.
jsm_get_ids_of_worklogs_deleted_since
Free · Read-only
Get IDs of deleted worklogs.
jsm_get_ids_of_worklogs_modified_since
Free · Read-only
Get IDs of updated worklogs.
jsm_get_issue_worklog
Free · Read-only
Get issue worklogs.
jsm_get_worklog
Free · Read-only
Get worklog.
jsm_get_worklog_property
Free · Read-only
Get worklog property.
jsm_get_worklog_property_keys
Free · Read-only
Get worklog property keys.
jsm_get_worklogs_for_ids
Free · Read-only
Get worklogs by IDs.
jsm_set_worklog_property
Pro · Write
Set worklog property.
jsm_update_worklog
Pro · Write
Update worklog.

Issues

ToolWhat it does
jsm_archive_issues
Pro · Destructive
DESTRUCTIVE: archive issues by ID or key.
jsm_archive_issues_async
Pro · Destructive
DESTRUCTIVE: archive issues by JQL.
jsm_assign_issue
Pro · Write
Assign issue.
jsm_bulk_fetch_issues
Free · Read-only
Get issues in bulk.
jsm_create_issue
Pro · Write
Create issue.
jsm_create_issues
Pro · Write
Create issues in bulk (up to 50).
jsm_delete_issue
Pro · Destructive
DESTRUCTIVE: delete issue.
jsm_edit_issue
Pro · Write
Edit issue.
jsm_export_archived_issues
Pro · Write
Export archived issues.
jsm_get_all_labels
Free · Read-only
Get all labels.
jsm_get_available_time_tracking_implementations
Free · Read-only
Get all time tracking providers.
jsm_get_bulk_changelogs
Free · Read-only
Get changelogs for many issues.
jsm_get_change_logs
Free · Read-only
Get an issue's changelogs.
jsm_get_change_logs_by_ids
Free · Read-only
Get changelogs by IDs.
jsm_get_create_issue_meta
Free · Read-only
Get create issue metadata (deprecated).
jsm_get_create_issue_meta_issue_type_id
Free · Read-only
Get create fields for a project and issue type.
jsm_get_create_issue_meta_issue_types
Free · Read-only
Get create issue types for a project.
jsm_get_edit_issue_meta
Free · Read-only
Get edit issue metadata.
jsm_get_issue
Free · Read-only
Get issue.
jsm_get_issue_adf_limit_report
Free · Read-only
Get issue ADF limit report.
jsm_get_issue_limit_report
Free · Read-only
Get issue limit report.
jsm_get_selected_time_tracking_implementation
Free · Read-only
Get selected time tracking provider.
jsm_get_shared_time_tracking_configuration
Free · Read-only
Get time tracking settings.
jsm_get_transitions
Free · Read-only
Get transitions.
jsm_list_issue_events
Free · Read-only
List issue events.
jsm_notify_issue_watchers
Pro · Destructive
DESTRUCTIVE: send notification for issue.
jsm_select_time_tracking_implementation
Pro · Write
Select time tracking provider.
jsm_set_shared_time_tracking_configuration
Pro · Write
Set time tracking settings.
jsm_transition_issue
Pro · Write
Transition issue.
jsm_unarchive_issues
Pro · Write
Unarchive issues by ID or key.

Avatars

ToolWhat it does
jsm_delete_avatar
Pro · Destructive
DESTRUCTIVE: delete a custom avatar of a project, issue type or priority.
jsm_delete_project_avatar
Pro · Destructive
DESTRUCTIVE: delete a custom project avatar.
jsm_download_avatar_by_id
Free · Read-only
Download a project, issue type or priority avatar image by avatar ID.
jsm_download_avatar_by_owner
Free · Read-only
Download the avatar image of one project, issue type or priority.
jsm_download_avatar_by_type
Free · Read-only
Download the default project, issue type or priority avatar image.
jsm_get_all_project_avatars
Free · Read-only
List the avatars of a project.
jsm_get_all_system_avatars
Free · Read-only
List the built-in avatars for one owner type.
jsm_get_avatars
Free · Read-only
List the avatars of a project, issue type or priority.
jsm_update_project_avatar
Pro · Write
Set the avatar a project displays.
jsm_upload_avatar
Pro · Write
Upload a custom avatar image for a project, issue type or priority.
jsm_upload_project_avatar
Pro · Write
Upload an avatar image for a project.

Groups

ToolWhat it does
jsm_add_user_to_group
Pro · Destructive
DESTRUCTIVE: add a user to a group.
jsm_bulk_get_groups
Free · Read-only
List groups.
jsm_create_group
Pro · Write
Create a group.
jsm_find_groups
Free · Read-only
Search groups by name.
jsm_get_group
Free · Read-only
Get a group with its members.
jsm_get_users_from_group
Free · Read-only
List the users in a group.
jsm_remove_group
Pro · Destructive
DESTRUCTIVE: delete a group.
jsm_remove_user_from_group
Pro · Destructive
DESTRUCTIVE: remove a user from a group.

Licenses

ToolWhat it does
jsm_get_approximate_application_license_count
Free · Read-only
Get the approximate user count for one Jira product.
jsm_get_approximate_license_count
Free · Read-only
Get the approximate user count across all Jira licenses.
jsm_get_license
Free · Read-only
Get the Jira license information.

Permissions

ToolWhat it does
jsm_get_all_application_roles
Free · Read-only
List the application roles.
jsm_get_all_permissions
Free · Read-only
List all global and project permissions.
jsm_get_application_role
Free · Read-only
Get an application role.
jsm_get_bulk_permissions
Free · Read-only
Check permissions in bulk.
jsm_get_my_permissions
Free · Read-only
Get the permissions of the connected user.
jsm_get_permitted_projects
Free · Read-only
List the projects where the user holds given permissions.

Project categories

ToolWhat it does
jsm_create_project_category
Pro · Write
Create a project category.
jsm_get_all_project_categories
Free · Read-only
List the project categories.
jsm_get_project_category_by_id
Free · Read-only
Get a project category.
jsm_remove_project_category
Pro · Destructive
DESTRUCTIVE: delete a project category.
jsm_update_project_category
Pro · Write
Update a project category.

Project classification levels

ToolWhat it does
jsm_get_default_project_classification
Free · Read-only
Get the default data classification level of a project.
jsm_get_project_classification_config
Free · Read-only
Get the data classification configuration of a project.
jsm_remove_default_project_classification
Pro · Destructive
DESTRUCTIVE: remove the default data classification level from a project.
jsm_update_default_project_classification
Pro · Write
Set the default data classification level of a project.

Project components

ToolWhat it does
jsm_create_component
Pro · Write
Create a component.
jsm_delete_component
Pro · Destructive
DESTRUCTIVE: delete a component.
jsm_find_components_for_projects
Free · Read-only
List components across projects.
jsm_get_component
Free · Read-only
Get a component.
jsm_get_component_related_issues
Free · Read-only
Count the issues assigned to a component.
jsm_get_project_components
Free · Read-only
List all components of a project (unpaginated).
jsm_get_project_components_paginated
Free · Read-only
List the components of a project (paged).
jsm_update_component
Pro · Write
Update a component.

Project permission schemes

ToolWhat it does
jsm_assign_permission_scheme
Pro · Destructive
DESTRUCTIVE: assign a permission scheme to a project.
jsm_get_assigned_permission_scheme
Free · Read-only
Get the permission scheme of a project.
jsm_get_project_issue_security_scheme
Free · Read-only
Get the issue security scheme of a project.
jsm_get_security_levels_for_project
Free · Read-only
List the issue security levels of a project.

Project properties

ToolWhat it does
jsm_delete_project_property
Pro · Destructive
DESTRUCTIVE: delete a project property.
jsm_get_project_property
Free · Read-only
Get a project property.
jsm_get_project_property_keys
Free · Read-only
List the property keys of a project.
jsm_set_project_property
Pro · Write
Set a project property.

Project role actors

ToolWhat it does
jsm_add_project_role_actors_to_project
Pro · Destructive
DESTRUCTIVE: add actors to a project role in one project.
jsm_add_project_role_actors_to_role
Pro · Destructive
DESTRUCTIVE: add default actors to a project role.
jsm_delete_project_role_actor_from_project
Pro · Destructive
DESTRUCTIVE: remove an actor from a project role in one project.
jsm_delete_project_role_actors_from_role
Pro · Destructive
DESTRUCTIVE: remove default actors from a project role.
jsm_get_project_role_actors_for_role
Free · Read-only
List the default actors of a project role.
jsm_set_project_role_actors_for_project
Pro · Destructive
DESTRUCTIVE: replace all actors of a project role in one project.

Project roles

ToolWhat it does
jsm_create_project_role
Pro · Write
Create a project role.
jsm_delete_project_role
Pro · Destructive
DESTRUCTIVE: delete a project role.
jsm_fully_update_project_role
Pro · Write
Replace the name and description of a project role.
jsm_get_all_project_roles
Free · Read-only
List the project roles.
jsm_get_project_role
Free · Read-only
Get a project role with its actors in one project.
jsm_get_project_role_by_id
Free · Read-only
Get a project role with its default actors.
jsm_get_project_role_details
Free · Read-only
List the roles of a project with their details.
jsm_get_project_roles
Free · Read-only
List the project roles of a project (name and link only).
jsm_partial_update_project_role
Pro · Write
Update the name or the description of a project role.

Project versions

ToolWhat it does
jsm_create_related_work
Pro · Write
Create related work on a version.
jsm_create_version
Pro · Write
Create a version.
jsm_delete_and_replace_version
Pro · Destructive
DESTRUCTIVE: delete a version and re-point its issues.
jsm_delete_related_work
Pro · Destructive
DESTRUCTIVE: delete related work from a version.
jsm_delete_version
Pro · Destructive
DESTRUCTIVE: delete a version.
jsm_get_project_versions
Free · Read-only
List all versions of a project (unpaginated).
jsm_get_project_versions_paginated
Free · Read-only
List the versions of a project (paged).
jsm_get_related_work
Free · Read-only
List the related work of a version.
jsm_get_version
Free · Read-only
Get a version.
jsm_get_version_related_issues
Free · Read-only
Count the issues related to a version.
jsm_get_version_unresolved_issues
Free · Read-only
Count the unresolved issues of a version.
jsm_merge_versions
Pro · Destructive
DESTRUCTIVE: merge one version into another.
jsm_move_version
Pro · Write
Reorder a version within its project.
jsm_update_related_work
Pro · Write
Update related work on a version.
jsm_update_version
Pro · Write
Update a version.

Projects

ToolWhat it does
jsm_archive_project
Pro · Destructive
DESTRUCTIVE: archive a project.
jsm_create_project
Pro · Write
Create a project.
jsm_create_project_with_custom_template
Pro · Write
Create a project from a custom template.
jsm_delete_project
Pro · Destructive
DESTRUCTIVE: delete a project.
jsm_delete_project_asynchronously
Pro · Destructive
DESTRUCTIVE: delete a project in the background.
jsm_edit_template
Pro · Write
Edit a custom project template.
jsm_get_accessible_project_type_by_key
Free · Read-only
Get a project type if the site is licensed for it.
jsm_get_all_accessible_project_types
Free · Read-only
List the licensed project types.
jsm_get_all_project_types
Free · Read-only
List all project types.
jsm_get_all_projects
Free · Read-only
List all visible projects (unpaginated).
jsm_get_features_for_project
Free · Read-only
List the features of a project.
jsm_get_notification_scheme_for_project
Free · Read-only
Get the notification scheme of a project.
jsm_get_project
Free · Read-only
Get a project.
jsm_get_project_email
Free · Read-only
Get the sender email address of a project.
jsm_get_project_hierarchy
Free · Read-only
Get the issue type hierarchy of a project.
jsm_get_project_live_template
Free · Read-only
Get a custom project template.
jsm_get_project_statuses
Free · Read-only
List the statuses of a project, grouped by issue type.
jsm_get_project_type_by_key
Free · Read-only
Get a project type.
jsm_get_recent_projects
Free · Read-only
List the projects the user viewed recently.
jsm_get_valid_project_key
Free · Read-only
Get a valid, unused project key.
jsm_get_valid_project_name
Free · Read-only
Get an unused project name.
jsm_remove_template
Pro · Destructive
DESTRUCTIVE: delete a custom project template.
jsm_restore_project
Pro · Write
Restore an archived or deleted project.
jsm_save_template
Pro · Write
Save a custom project template.
jsm_search_projects
Free · Read-only
Search projects (paged).
jsm_toggle_feature_for_project
Pro · Write
Set a project feature on or off.
jsm_update_project
Pro · Destructive
DESTRUCTIVE: update a project.
jsm_update_project_email
Pro · Write
Set the sender email address of a project.
jsm_validate_project_key
Free · Read-only
Check that a project key is valid and unused.

Users

ToolWhat it does
jsm_bulk_get_users
Free · Read-only
Get several users by account ID.
jsm_bulk_get_users_migration
Free · Read-only
Convert user keys or usernames to account IDs.
jsm_create_user
Pro · Destructive
DESTRUCTIVE: create a user and invite them to Jira.
jsm_delete_user_property
Pro · Destructive
DESTRUCTIVE: delete a user property.
jsm_find_assignable_users
Free · Read-only
Find the users who can be assigned an issue.
jsm_find_bulk_assignable_users
Free · Read-only
Find the users who can be assigned issues in several projects.
jsm_find_user_keys_by_query
Free · Read-only
Find user keys with a structured query.
jsm_find_users
Free · Read-only
Find active users by name, email or property.
jsm_find_users_and_groups
Free · Read-only
Find users and groups for a picker.
jsm_find_users_by_query
Free · Read-only
Find users with a structured query.
jsm_find_users_for_picker
Free · Read-only
Find users for a picker.
jsm_find_users_with_all_permissions
Free · Read-only
Find the users who hold given permissions.
jsm_find_users_with_browse_permission
Free · Read-only
Find the users who can browse an issue or project.
jsm_get_all_users
Free · Read-only
List all users, including inactive and deleted ones.
jsm_get_all_users_default
Free · Read-only
List all users (GET /users form).
jsm_get_current_user
Free · Read-only
Get the connected user.
jsm_get_my_locale
Free · Read-only
Get the locale of the connected user.
jsm_get_my_preference
Free · Read-only
Get a preference of the connected user.
jsm_get_user
Free · Read-only
Get a user.
jsm_get_user_default_columns
Free · Read-only
Get the default issue table columns of a user.
jsm_get_user_groups
Free · Read-only
List the groups a user belongs to.
jsm_get_user_property
Free · Read-only
Get a user property.
jsm_get_user_property_keys
Free · Read-only
List the property keys of a user.
jsm_remove_my_preference
Pro · Destructive
DESTRUCTIVE: delete a preference of the connected user.
jsm_remove_user
Pro · Destructive
DESTRUCTIVE: delete a user from Jira.
jsm_reset_user_columns
Pro · Destructive
DESTRUCTIVE: reset the default issue table columns of a user.
jsm_set_my_preference
Pro · Write
Set a preference of the connected user.
jsm_set_user_default_columns
Pro · Destructive
DESTRUCTIVE: set the default issue table columns of a user.
jsm_set_user_property
Pro · Write
Set a user property.

Custom fields: contexts and options

ToolWhat it does
jsm_add_issue_types_to_context
Pro · Destructive
DESTRUCTIVE: add issue types to context.
jsm_assign_projects_to_custom_field_context
Pro · Destructive
DESTRUCTIVE: assign custom field context to projects.
jsm_create_associations
Pro · Destructive
DESTRUCTIVE: create associations.
jsm_create_custom_field_context
Pro · Write
Create custom field context.
jsm_create_custom_field_option
Pro · Write
Create custom field options (context).
jsm_delete_custom_field_context
Pro · Destructive
DESTRUCTIVE: delete custom field context.
jsm_delete_custom_field_option
Pro · Destructive
DESTRUCTIVE: delete custom field options (context).
jsm_get_context_default_values
Free · Read-only
Get default values for a custom field grouped by context and issue type.
jsm_get_contexts_for_field
Free · Read-only
Get custom field contexts.
jsm_get_custom_field_configuration
Free · Read-only
Get custom field configurations.
jsm_get_custom_field_contexts_for_projects_and_issue_types
Free · Read-only
Get custom field contexts for projects and issue types.
jsm_get_custom_field_option
Free · Read-only
Get custom field option.
jsm_get_custom_fields_configurations
Free · Read-only
Bulk get custom field configurations.
jsm_get_default_values
Free · Read-only
Get custom field contexts default values.
jsm_get_issue_type_mappings_for_contexts
Free · Read-only
Get issue types for custom field context.
jsm_get_options_for_context
Free · Read-only
Get custom field options (context).
jsm_get_project_context_mapping
Free · Read-only
Get project mappings for custom field context.
jsm_remove_associations
Pro · Destructive
DESTRUCTIVE: remove associations.
jsm_remove_custom_field_context_from_projects
Pro · Destructive
DESTRUCTIVE: remove custom field context from projects.
jsm_remove_issue_types_from_context
Pro · Destructive
DESTRUCTIVE: remove issue types from context.
jsm_reorder_custom_field_options
Pro · Write
Reorder custom field options (context).
jsm_replace_custom_field_option
Pro · Destructive
DESTRUCTIVE: replace a custom field option on issues.
jsm_set_context_default_values
Pro · Write
Set default values for a custom field by context and issue type.
jsm_set_default_values
Pro · Write
Set custom field contexts default values.
jsm_update_custom_field_configuration
Pro · Write
Update custom field configurations.
jsm_update_custom_field_context
Pro · Write
Update custom field context.
jsm_update_custom_field_option
Pro · Write
Update custom field options (context).

Field schemes

ToolWhat it does
jsm_associate_projects_to_field_association_schemes
Pro · Destructive
DESTRUCTIVE: associate projects to field schemes.
jsm_clone_field_association_scheme
Pro · Write
Clone field scheme.
jsm_create_field_association_scheme
Pro · Write
Create field scheme.
jsm_delete_field_association_scheme
Pro · Destructive
DESTRUCTIVE: delete a field scheme.
jsm_get_field_association_scheme_by_id
Free · Read-only
Get field scheme.
jsm_get_field_association_scheme_item_parameters
Free · Read-only
Get field parameters.
jsm_get_field_association_schemes
Free · Read-only
Get field schemes.
jsm_get_projects_with_field_schemes
Free · Read-only
Get projects with field schemes.
jsm_remove_field_association_scheme_item_parameters
Pro · Destructive
DESTRUCTIVE: remove field parameters.
jsm_remove_fields_associated_with_schemes
Pro · Destructive
DESTRUCTIVE: remove fields associated with field schemes.
jsm_search_field_association_scheme_fields
Free · Read-only
Search field scheme fields.
jsm_search_field_association_scheme_projects
Free · Read-only
Search field scheme projects.
jsm_update_field_association_scheme
Pro · Write
Update field scheme.
jsm_update_field_association_scheme_item_parameters
Pro · Write
Update field parameters.
jsm_update_fields_associated_with_schemes
Pro · Write
Update fields associated with field schemes.

Issue field configurations

ToolWhat it does
jsm_assign_field_configuration_scheme_to_project
Pro · Destructive
DESTRUCTIVE: assign field configuration scheme to project.
jsm_create_field_configuration
Pro · Write
Create field configuration.
jsm_create_field_configuration_scheme
Pro · Write
Create field configuration scheme.
jsm_delete_field_configuration
Pro · Destructive
DESTRUCTIVE: delete field configuration.
jsm_delete_field_configuration_scheme
Pro · Destructive
DESTRUCTIVE: delete field configuration scheme.
jsm_get_all_field_configuration_schemes
Free · Read-only
Get all field configuration schemes.
jsm_get_all_field_configurations
Free · Read-only
Get all field configurations.
jsm_get_field_configuration_items
Free · Read-only
Get field configuration items.
jsm_get_field_configuration_scheme_mappings
Free · Read-only
Get field configuration issue type items.
jsm_get_field_configuration_scheme_project_mapping
Free · Read-only
Get field configuration schemes for projects.
jsm_remove_issue_types_from_global_field_configuration_scheme
Pro · Destructive
DESTRUCTIVE: remove issue types from field configuration scheme.
jsm_set_field_configuration_scheme_mapping
Pro · Write
Assign issue types to field configurations.
jsm_update_field_configuration
Pro · Write
Update field configuration.
jsm_update_field_configuration_items
Pro · Destructive
DESTRUCTIVE: update field configuration items.
jsm_update_field_configuration_scheme
Pro · Write
Update field configuration scheme.

Issue fields

ToolWhat it does
jsm_create_custom_field
Pro · Write
Create custom field.
jsm_delete_custom_field
Pro · Destructive
DESTRUCTIVE: delete custom field.
jsm_get_contexts_for_field_deprecated
Free · Read-only
Get contexts for a field (deprecated).
jsm_get_field_project_associations
Free · Read-only
Get field project associations.
jsm_get_fields
Free · Read-only
Get fields.
jsm_get_fields_paginated
Free · Read-only
Get fields paginated.
jsm_get_project_fields
Free · Read-only
Get fields for projects.
jsm_get_trashed_fields_paginated
Free · Read-only
Get fields in trash paginated.
jsm_restore_custom_field
Pro · Write
Restore custom field from trash.
jsm_trash_custom_field
Pro · Destructive
DESTRUCTIVE: move custom field to trash.
jsm_update_custom_field
Pro · Write
Update custom field.

Issue type schemes

ToolWhat it does
jsm_add_issue_types_to_issue_type_scheme
Pro · Write
Add issue types to issue type scheme.
jsm_assign_issue_type_scheme_to_project
Pro · Destructive
DESTRUCTIVE: assign issue type scheme to project.
jsm_create_issue_type_scheme
Pro · Write
Create issue type scheme.
jsm_delete_issue_type_scheme
Pro · Destructive
DESTRUCTIVE: delete issue type scheme.
jsm_get_all_issue_type_schemes
Free · Read-only
Get all issue type schemes.
jsm_get_issue_type_scheme_for_projects
Free · Read-only
Get issue type schemes for projects.
jsm_get_issue_type_schemes_mapping
Free · Read-only
Get issue type scheme items.
jsm_remove_issue_type_from_issue_type_scheme
Pro · Destructive
DESTRUCTIVE: remove issue type from issue type scheme.
jsm_reorder_issue_types_in_issue_type_scheme
Pro · Write
Change order of issue types.
jsm_update_issue_type_scheme
Pro · Write
Update issue type scheme.

Issue type screen schemes

ToolWhat it does
jsm_append_mappings_for_issue_type_screen_scheme
Pro · Write
Append mappings to issue type screen scheme.
jsm_assign_issue_type_screen_scheme_to_project
Pro · Destructive
DESTRUCTIVE: assign issue type screen scheme to project.
jsm_create_issue_type_screen_scheme
Pro · Write
Create issue type screen scheme.
jsm_delete_issue_type_screen_scheme
Pro · Destructive
DESTRUCTIVE: delete issue type screen scheme.
jsm_get_issue_type_screen_scheme_mappings
Free · Read-only
Get issue type screen scheme items.
jsm_get_issue_type_screen_scheme_project_associations
Free · Read-only
Get issue type screen schemes for projects.
jsm_get_issue_type_screen_schemes
Free · Read-only
Get issue type screen schemes.
jsm_get_projects_for_issue_type_screen_scheme
Free · Read-only
Get issue type screen scheme projects.
jsm_remove_mappings_from_issue_type_screen_scheme
Pro · Destructive
DESTRUCTIVE: remove mappings from issue type screen scheme.
jsm_update_default_screen_scheme
Pro · Write
Update issue type screen scheme default screen scheme.
jsm_update_issue_type_screen_scheme
Pro · Write
Update issue type screen scheme.

Issue types

ToolWhat it does
jsm_create_issue_type
Pro · Write
Create issue type.
jsm_delete_issue_type
Pro · Destructive
DESTRUCTIVE: delete issue type.
jsm_delete_issue_type_property
Pro · Destructive
DESTRUCTIVE: delete issue type property.
jsm_get_alternative_issue_types
Free · Read-only
Get alternative issue types.
jsm_get_issue_type
Free · Read-only
Get issue type.
jsm_get_issue_type_property
Free · Read-only
Get issue type property.
jsm_get_issue_type_property_keys
Free · Read-only
Get issue type property keys.
jsm_get_issue_types_for_project
Free · Read-only
Get issue types for project.
jsm_list_issue_types
Free · Read-only
Get all issue types for user.
jsm_set_issue_type_property
Pro · Write
Set issue type property.
jsm_update_issue_type
Pro · Write
Update issue type.
jsm_upload_issue_type_avatar
Pro · Write
Upload an avatar image for an issue type.

Priorities

ToolWhat it does
jsm_create_priority
Pro · Write
Create priority.
jsm_delete_priority
Pro · Destructive
DESTRUCTIVE: delete priority.
jsm_get_priorities
Free · Read-only
Get priorities.
jsm_get_priority
Free · Read-only
Get priority.
jsm_move_priorities
Pro · Write
Move priorities.
jsm_search_priorities
Free · Read-only
Search priorities.
jsm_set_default_priority
Pro · Write
Set default priority.
jsm_update_priority
Pro · Write
Update priority.

Priority schemes

ToolWhat it does
jsm_create_priority_scheme
Pro · Destructive
DESTRUCTIVE: create priority scheme.
jsm_delete_priority_scheme
Pro · Destructive
DESTRUCTIVE: delete priority scheme.
jsm_get_available_priorities_by_priority_scheme
Free · Read-only
Get available priorities by priority scheme.
jsm_get_priorities_by_priority_scheme
Free · Read-only
Get priorities by priority scheme.
jsm_get_priority_schemes
Free · Read-only
Get priority schemes.
jsm_get_projects_by_priority_scheme
Free · Read-only
Get projects by priority scheme.
jsm_suggested_priorities_for_mappings
Free · Read-only
Suggest priority mappings for a priority scheme change.
jsm_update_priority_scheme
Pro · Destructive
DESTRUCTIVE: update priority scheme.

Resolutions

ToolWhat it does
jsm_create_resolution
Pro · Write
Create resolution.
jsm_delete_resolution
Pro · Destructive
DESTRUCTIVE: delete resolution.
jsm_get_resolution
Free · Read-only
Get resolution.
jsm_get_resolutions
Free · Read-only
Get resolutions.
jsm_move_resolutions
Pro · Write
Move resolutions.
jsm_search_resolutions
Free · Read-only
Search resolutions.
jsm_set_default_resolution
Pro · Write
Set default resolution.
jsm_update_resolution
Pro · Write
Update resolution.

Screen schemes

ToolWhat it does
jsm_create_screen_scheme
Pro · Write
Create screen scheme.
jsm_delete_screen_scheme
Pro · Destructive
DESTRUCTIVE: delete screen scheme.
jsm_get_screen_schemes
Free · Read-only
Get screen schemes.
jsm_update_screen_scheme
Pro · Write
Update screen scheme.

Screen tabs

ToolWhat it does
jsm_add_screen_tab
Pro · Write
Create screen tab.
jsm_add_screen_tab_field
Pro · Write
Add screen tab field.
jsm_delete_screen_tab
Pro · Destructive
DESTRUCTIVE: delete screen tab.
jsm_get_all_screen_tab_fields
Free · Read-only
Get all screen tab fields.
jsm_get_all_screen_tabs
Free · Read-only
Get all screen tabs.
jsm_get_bulk_screen_tabs
Free · Read-only
Get bulk screen tabs.
jsm_move_screen_tab
Pro · Write
Move screen tab.
jsm_move_screen_tab_field
Pro · Write
Move screen tab field.
jsm_remove_screen_tab_field
Pro · Destructive
DESTRUCTIVE: remove screen tab field.
jsm_rename_screen_tab
Pro · Write
Update screen tab.

Screens

ToolWhat it does
jsm_add_field_to_default_screen
Pro · Write
Add field to default screen.
jsm_create_screen
Pro · Write
Create screen.
jsm_delete_screen
Pro · Destructive
DESTRUCTIVE: delete screen.
jsm_get_available_screen_fields
Free · Read-only
Get available screen fields.
jsm_get_screens
Free · Read-only
Get screens.
jsm_get_screens_for_field
Free · Read-only
Get screens for a field.
jsm_update_screen
Pro · Write
Update screen.

Statuses

ToolWhat it does
jsm_create_statuses
Pro · Write
Bulk create statuses.
jsm_delete_statuses_by_id
Pro · Destructive
DESTRUCTIVE: bulk delete statuses.
jsm_get_project_issue_type_usages_for_status
Free · Read-only
Get issue type usages by status and project.
jsm_get_project_usages_for_status
Free · Read-only
Get project usages by status.
jsm_get_status
Free · Read-only
Get status.
jsm_get_status_categories
Free · Read-only
Get all status categories.
jsm_get_status_category
Free · Read-only
Get status category.
jsm_get_statuses
Free · Read-only
Get all statuses.
jsm_get_statuses_by_id
Free · Read-only
Bulk get statuses.
jsm_get_statuses_by_name
Free · Read-only
Bulk get statuses by name.
jsm_get_workflow_usages_for_status
Free · Read-only
Get workflow usages by status.
jsm_search_statuses
Free · Read-only
Search statuses paginated.
jsm_update_statuses
Pro · Destructive
DESTRUCTIVE: bulk update statuses.

Audit and tasks

ToolWhat it does
jsm_cancel_task
Pro · Destructive
DESTRUCTIVE: cancel task.
jsm_get_audit_records
Free · Read-only
Get audit records.
jsm_get_task
Free · Read-only
Get task.

Dashboards

ToolWhat it does
jsm_add_gadget
Pro · Write
Add gadget to dashboard.
jsm_bulk_edit_dashboards
Pro · Destructive
DESTRUCTIVE: bulk edit dashboards.
jsm_copy_dashboard
Pro · Write
Copy dashboard.
jsm_create_dashboard
Pro · Write
Create dashboard.
jsm_delete_dashboard
Pro · Destructive
DESTRUCTIVE: delete dashboard.
jsm_delete_dashboard_item_property
Pro · Destructive
DESTRUCTIVE: delete dashboard item property.
jsm_get_all_available_dashboard_gadgets
Free · Read-only
Get gadget types available for dashboards.
jsm_get_all_dashboards
Free · Read-only
Get all dashboards.
jsm_get_all_gadgets
Free · Read-only
Get gadgets on a dashboard.
jsm_get_dashboard
Free · Read-only
Get dashboard.
jsm_get_dashboard_item_property
Free · Read-only
Get dashboard item property.
jsm_get_dashboard_item_property_keys
Free · Read-only
Get dashboard item property keys.
jsm_get_dashboards_paginated
Free · Read-only
Search for dashboards.
jsm_remove_gadget
Pro · Destructive
DESTRUCTIVE: remove gadget from dashboard.
jsm_set_dashboard_item_property
Pro · Write
Set dashboard item property.
jsm_update_dashboard
Pro · Destructive
DESTRUCTIVE: update dashboard.
jsm_update_gadget
Pro · Write
Update gadget on dashboard.

Filters

ToolWhat it does
jsm_add_share_permission
Pro · Destructive
DESTRUCTIVE: add share permission.
jsm_change_filter_owner
Pro · Destructive
DESTRUCTIVE: change filter owner.
jsm_create_filter
Pro · Write
Create filter.
jsm_delete_favourite_for_filter
Pro · Destructive
DESTRUCTIVE: remove filter as favorite.
jsm_delete_filter
Pro · Destructive
DESTRUCTIVE: delete filter.
jsm_delete_share_permission
Pro · Destructive
DESTRUCTIVE: delete share permission.
jsm_get_default_share_scope
Free · Read-only
Get default share scope.
jsm_get_favourite_filters
Free · Read-only
Get favorite filters.
jsm_get_filter
Free · Read-only
Get filter.
jsm_get_filter_columns
Free · Read-only
Get columns.
jsm_get_filters_paginated
Free · Read-only
Search for filters.
jsm_get_my_filters
Free · Read-only
Get my filters.
jsm_get_share_permission
Free · Read-only
Get share permission.
jsm_get_share_permissions
Free · Read-only
Get share permissions.
jsm_reset_filter_columns
Pro · Destructive
DESTRUCTIVE: reset columns.
jsm_set_default_share_scope
Pro · Write
Set default share scope.
jsm_set_favourite_for_filter
Pro · Write
Add filter as favorite.
jsm_set_filter_columns
Pro · Write
Set columns.
jsm_update_filter
Pro · Destructive
DESTRUCTIVE: update filter.

Issue notification schemes

ToolWhat it does
jsm_add_notifications
Pro · Write
Add notifications to notification scheme.
jsm_create_notification_scheme
Pro · Write
Create notification scheme.
jsm_delete_notification_scheme
Pro · Destructive
DESTRUCTIVE: delete notification scheme.
jsm_get_notification_scheme
Free · Read-only
Get notification scheme.
jsm_get_notification_scheme_to_project_mappings
Free · Read-only
Get projects using notification schemes paginated.
jsm_get_notification_schemes
Free · Read-only
Get notification schemes paginated.
jsm_remove_notification_from_notification_scheme
Pro · Destructive
DESTRUCTIVE: remove notification from notification scheme.
jsm_update_notification_scheme
Pro · Write
Update notification scheme.

Issue security schemes

ToolWhat it does
jsm_add_security_level
Pro · Write
Add issue security levels.
jsm_add_security_level_members
Pro · Destructive
DESTRUCTIVE: add issue security level members.
jsm_associate_schemes_to_projects
Pro · Destructive
DESTRUCTIVE: associate security scheme to project.
jsm_create_issue_security_scheme
Pro · Write
Create issue security scheme.
jsm_delete_security_scheme
Pro · Destructive
DESTRUCTIVE: delete issue security scheme.
jsm_get_issue_security_level
Free · Read-only
Get issue security level.
jsm_get_issue_security_level_members
Free · Read-only
Get issue security level members by issue security scheme.
jsm_get_issue_security_scheme
Free · Read-only
Get issue security scheme.
jsm_get_issue_security_schemes
Free · Read-only
Get issue security schemes.
jsm_get_security_level_members
Free · Read-only
Get issue security level members across schemes.
jsm_get_security_levels
Free · Read-only
Get issue security levels across schemes.
jsm_remove_level
Pro · Destructive
DESTRUCTIVE: remove issue security level.
jsm_remove_member_from_security_level
Pro · Destructive
DESTRUCTIVE: remove member from issue security level.
jsm_search_projects_using_security_schemes
Free · Read-only
Get projects using issue security schemes.
jsm_search_security_schemes
Free · Read-only
Search issue security schemes.
jsm_set_default_levels
Pro · Write
Set default issue security levels.
jsm_update_issue_security_scheme
Pro · Write
Update issue security scheme.
jsm_update_security_level
Pro · Write
Update issue security level.

Permission schemes

ToolWhat it does
jsm_create_permission_grant
Pro · Destructive
DESTRUCTIVE: create permission grant.
jsm_create_permission_scheme
Pro · Write
Create permission scheme.
jsm_delete_permission_scheme
Pro · Destructive
DESTRUCTIVE: delete permission scheme.
jsm_delete_permission_scheme_entity
Pro · Destructive
DESTRUCTIVE: delete permission scheme grant.
jsm_get_all_permission_schemes
Free · Read-only
Get all permission schemes.
jsm_get_permission_scheme
Free · Read-only
Get permission scheme.
jsm_get_permission_scheme_grant
Free · Read-only
Get permission scheme grant.
jsm_get_permission_scheme_grants
Free · Read-only
Get permission scheme grants.
jsm_update_permission_scheme
Pro · Destructive
DESTRUCTIVE: update permission scheme.

Plans

ToolWhat it does
jsm_add_plan_atlassian_team
Pro · Write
Add Atlassian team to plan.
jsm_archive_plan
Pro · Destructive
DESTRUCTIVE: archive plan.
jsm_create_plan
Pro · Write
Create plan.
jsm_create_plan_only_team
Pro · Write
Create plan-only team.
jsm_delete_plan_only_team
Pro · Destructive
DESTRUCTIVE: delete plan-only team.
jsm_duplicate_plan
Pro · Write
Duplicate plan.
jsm_get_plan
Free · Read-only
Get plan.
jsm_get_plan_atlassian_team
Free · Read-only
Get Atlassian team in plan.
jsm_get_plan_only_team
Free · Read-only
Get plan-only team.
jsm_get_plans
Free · Read-only
Get plans paginated.
jsm_list_plan_teams
Free · Read-only
Get teams in plan paginated.
jsm_remove_plan_atlassian_team
Pro · Destructive
DESTRUCTIVE: remove Atlassian team from plan.
jsm_trash_plan
Pro · Destructive
DESTRUCTIVE: trash plan.
jsm_update_plan
Pro · Write
Update plan.
jsm_update_plan_atlassian_team
Pro · Write
Update Atlassian team in plan.
jsm_update_plan_only_team
Pro · Write
Update plan-only team.

Site settings

ToolWhat it does
jsm_bulk_pin_unpin_projects_async
Pro · Destructive
DESTRUCTIVE: bulk pin or unpin issue panel to projects.
jsm_get_advanced_settings
Free · Read-only
Get advanced settings.
jsm_get_all_user_data_classification_levels
Free · Read-only
Get all classification levels.
jsm_get_announcement_banner
Free · Read-only
Get announcement banner configuration.
jsm_get_application_property
Free · Read-only
Get application property.
jsm_get_bulk_pin_status
Free · Read-only
Get issue panel pin status for projects.
jsm_get_data_policy
Free · Read-only
Get data policy for the workspace.
jsm_get_issue_navigator_default_columns
Free · Read-only
Get issue navigator default columns.
jsm_get_jira_global_settings
Free · Read-only
Get global settings.
jsm_get_project_data_policies
Free · Read-only
Get data policy for projects.
jsm_get_server_info
Free · Read-only
Get Jira instance info.
jsm_set_announcement_banner
Pro · Destructive
DESTRUCTIVE: update announcement banner configuration.
jsm_set_application_property
Pro · Write
Set application property.
jsm_set_issue_navigator_default_columns
Pro · Destructive
DESTRUCTIVE: set the default issue navigator columns of the Jira site.

Workflow schemes

ToolWhat it does
jsm_assign_scheme_to_project
Pro · Destructive
DESTRUCTIVE: assign workflow scheme to project.
jsm_create_workflow_scheme
Pro · Write
Create workflow scheme.
jsm_create_workflow_scheme_draft_from_parent
Pro · Write
Create draft workflow scheme.
jsm_delete_workflow_scheme
Pro · Destructive
DESTRUCTIVE: delete workflow scheme.
jsm_delete_workflow_scheme_default_workflow
Pro · Destructive
DESTRUCTIVE: delete default workflow.
jsm_delete_workflow_scheme_draft
Pro · Destructive
DESTRUCTIVE: delete draft workflow scheme.
jsm_delete_workflow_scheme_draft_default_workflow
Pro · Destructive
DESTRUCTIVE: delete draft default workflow.
jsm_delete_workflow_scheme_draft_issue_type
Pro · Destructive
DESTRUCTIVE: delete workflow for issue type in draft workflow scheme.
jsm_delete_workflow_scheme_draft_workflow_mapping
Pro · Destructive
DESTRUCTIVE: delete issue types for workflow in draft workflow scheme.
jsm_delete_workflow_scheme_issue_type
Pro · Destructive
DESTRUCTIVE: delete workflow for issue type in workflow scheme.
jsm_delete_workflow_scheme_workflow_mapping
Pro · Destructive
DESTRUCTIVE: delete issue types for workflow in workflow scheme.
jsm_get_all_workflow_schemes
Free · Read-only
Get all workflow schemes.
jsm_get_project_usages_for_workflow_scheme
Free · Read-only
Get projects which are using a given workflow scheme.
jsm_get_required_workflow_scheme_mappings
Free · Read-only
Get required status mappings for workflow scheme update.
jsm_get_workflow_scheme
Free · Read-only
Get workflow scheme.
jsm_get_workflow_scheme_default_workflow
Free · Read-only
Get default workflow.
jsm_get_workflow_scheme_draft
Free · Read-only
Get draft workflow scheme.
jsm_get_workflow_scheme_draft_default_workflow
Free · Read-only
Get draft default workflow.
jsm_get_workflow_scheme_draft_issue_type
Free · Read-only
Get workflow for issue type in draft workflow scheme.
jsm_get_workflow_scheme_draft_workflow_mapping
Free · Read-only
Get issue types for workflows in draft workflow scheme.
jsm_get_workflow_scheme_issue_type
Free · Read-only
Get workflow for issue type in workflow scheme.
jsm_get_workflow_scheme_project_associations
Free · Read-only
Get workflow scheme project associations.
jsm_get_workflow_scheme_workflow_mapping
Free · Read-only
Get issue types for workflows in workflow scheme.
jsm_publish_draft_workflow_scheme
Pro · Destructive
DESTRUCTIVE: publish draft workflow scheme.
jsm_read_workflow_schemes
Free · Read-only
Bulk get workflow schemes.
jsm_set_workflow_scheme_draft_issue_type
Pro · Write
Set workflow for issue type in draft workflow scheme.
jsm_set_workflow_scheme_issue_type
Pro · Write
Set workflow for issue type in workflow scheme.
jsm_switch_workflow_scheme_for_project
Pro · Destructive
DESTRUCTIVE: switch workflow scheme for project.
jsm_update_schemes
Pro · Destructive
DESTRUCTIVE: update workflow scheme (current API, no drafts).
jsm_update_workflow_scheme
Pro · Write
Update workflow scheme (classic API with drafts).
jsm_update_workflow_scheme_default_workflow
Pro · Write
Update default workflow.
jsm_update_workflow_scheme_draft
Pro · Write
Update draft workflow scheme.
jsm_update_workflow_scheme_draft_default_workflow
Pro · Write
Update draft default workflow.
jsm_update_workflow_scheme_draft_workflow_mapping
Pro · Write
Set issue types for workflow in workflow scheme.
jsm_update_workflow_scheme_workflow_mapping
Pro · Write
Set issue types for workflow in workflow scheme.

Workflows

ToolWhat it does
jsm_copy_workflow
Pro · Write
Copy workflow.
jsm_create_workflows
Pro · Write
Bulk create workflows.
jsm_delete_inactive_workflow
Pro · Destructive
DESTRUCTIVE: delete inactive workflow.
jsm_get_project_usages_for_workflow
Free · Read-only
Get projects using a given workflow.
jsm_get_workflow_capabilities
Free · Read-only
Get available workflow capabilities.
jsm_get_workflow_default_editor
Free · Read-only
Get the user's default workflow editor.
jsm_get_workflow_project_issue_type_usages
Free · Read-only
Get issue types in a project that are using a given workflow.
jsm_get_workflow_scheme_usages_for_workflow
Free · Read-only
Get workflow schemes which are using a given workflow.
jsm_get_workflows_paginated
Free · Read-only
Get workflows paginated (deprecated).
jsm_list_workflow_history
Free · Read-only
List workflow history entries.
jsm_read_workflow_from_history
Free · Read-only
Read workflow version from history.
jsm_read_workflow_previews
Free · Read-only
Preview workflow.
jsm_read_workflows
Free · Read-only
Bulk get workflows.
jsm_search_workflows
Free · Read-only
Search workflows.
jsm_update_workflows
Pro · Destructive
DESTRUCTIVE: bulk update workflows.
jsm_validate_create_workflows
Free · Read-only
Validate create workflows.
jsm_validate_update_workflows
Free · Read-only
Validate update workflows.

Alerts

ToolWhat it does
jsm_ops_acknowledge_alert
Pro · Destructive
DESTRUCTIVE: acknowledge an alert.
jsm_ops_add_alert_extra_properties
Pro · Write
Add custom properties to an alert.
jsm_ops_add_alert_note
Pro · Destructive
DESTRUCTIVE: add a note to an alert.
jsm_ops_add_alert_responder
Pro · Destructive
DESTRUCTIVE: add a responder to an alert.
jsm_ops_add_alert_tags
Pro · Write
Add tags to an alert.
jsm_ops_assign_alert
Pro · Destructive
DESTRUCTIVE: assign an alert to a user.
jsm_ops_close_alert
Pro · Destructive
DESTRUCTIVE: close an alert.
jsm_ops_create_alert
Pro · Destructive
DESTRUCTIVE: create an alert.
jsm_ops_delete_alert
Pro · Destructive
DESTRUCTIVE: delete an alert.
jsm_ops_delete_alert_extra_properties
Pro · Destructive
DESTRUCTIVE: remove custom properties from an alert.
jsm_ops_delete_alert_note
Pro · Destructive
DESTRUCTIVE: delete a note from an alert.
jsm_ops_delete_alert_tags
Pro · Destructive
DESTRUCTIVE: remove tags from an alert.
jsm_ops_escalate_alert
Pro · Destructive
DESTRUCTIVE: escalate an alert to the next level.
jsm_ops_execute_alert_action
Pro · Destructive
DESTRUCTIVE: run a custom action on an alert.
jsm_ops_get_alert
Free · Read-only
Get one alert by ID.
jsm_ops_get_alert_by_alias
Free · Read-only
Get one alert by alias.
jsm_ops_get_alert_logs
Free · Read-only
List the activity log of an alert.
jsm_ops_get_alert_request_status
Free · Read-only
Get the processing status of an alert request.
jsm_ops_list_alert_notes
Free · Read-only
List the notes on an alert.
jsm_ops_list_alerts
Free · Read-only
List alerts.
jsm_ops_snooze_alert
Pro · Destructive
DESTRUCTIVE: snooze an alert.
jsm_ops_unacknowledge_alert
Pro · Write
Unacknowledge an alert.
jsm_ops_update_alert_description
Pro · Write
Update an alert's description.
jsm_ops_update_alert_message
Pro · Write
Update an alert's message.
jsm_ops_update_alert_note
Pro · Write
Update a note on an alert.
jsm_ops_update_alert_priority
Pro · Write
Update an alert's priority.

Audit logs

ToolWhat it does
jsm_ops_list_audit_logs
Free · Read-only
List operations audit logs.

Contacts

ToolWhat it does
jsm_ops_activate_user_contact
Pro · Write
Activate a contact.
jsm_ops_create_user_contact
Pro · Write
Create a contact.
jsm_ops_deactivate_user_contact
Pro · Destructive
DESTRUCTIVE: deactivate a contact.
jsm_ops_delete_user_contact
Pro · Destructive
DESTRUCTIVE: delete a contact.
jsm_ops_get_user_contact
Free · Read-only
Get a contact.
jsm_ops_list_user_contacts
Free · Read-only
List a user's contacts.
jsm_ops_update_user_contact
Pro · Write
Update an email contact.

Custom user roles

ToolWhat it does
jsm_ops_assign_custom_role
Pro · Destructive
DESTRUCTIVE: assign a custom user role to a user.
jsm_ops_create_custom_role
Pro · Write
Create a custom user role.
jsm_ops_delete_custom_role
Pro · Destructive
DESTRUCTIVE: delete a custom user role.
jsm_ops_get_custom_role
Free · Read-only
Get a custom user role.
jsm_ops_list_custom_roles
Free · Read-only
List custom user roles.
jsm_ops_update_custom_role
Pro · Destructive
DESTRUCTIVE: replace a custom user role.

Escalations

ToolWhat it does
jsm_ops_create_team_escalation
Pro · Write
Create a team escalation.
jsm_ops_delete_team_escalation
Pro · Destructive
DESTRUCTIVE: delete a team escalation.
jsm_ops_get_team_escalation
Free · Read-only
Get a team escalation.
jsm_ops_list_team_escalations
Free · Read-only
List a team's escalations.
jsm_ops_update_team_escalation
Pro · Destructive
DESTRUCTIVE: update a team escalation.

Forwarding rules

ToolWhat it does
jsm_ops_create_forwarding_rule
Pro · Destructive
DESTRUCTIVE: create a forwarding rule.
jsm_ops_delete_forwarding_rule
Pro · Destructive
DESTRUCTIVE: delete a forwarding rule.
jsm_ops_get_forwarding_rule
Free · Read-only
Get a forwarding rule.
jsm_ops_list_forwarding_rules
Free · Read-only
List forwarding rules.
jsm_ops_update_forwarding_rule
Pro · Destructive
DESTRUCTIVE: replace a forwarding rule.

Heartbeats

ToolWhat it does
jsm_ops_create_team_heartbeat
Pro · Write
Create a heartbeat.
jsm_ops_delete_team_heartbeat
Pro · Destructive
DESTRUCTIVE: delete a heartbeat.
jsm_ops_list_team_heartbeats
Free · Read-only
List a team's heartbeats.
jsm_ops_ping_team_heartbeat
Pro · Write
Ping a heartbeat.
jsm_ops_update_team_heartbeat
Pro · Write
Update a heartbeat.

Integrations

ToolWhat it does
jsm_ops_create_integration
Pro · Destructive
DESTRUCTIVE: create an integration.
jsm_ops_create_integration_action
Pro · Write
Create an integration action.
jsm_ops_delete_integration
Pro · Destructive
DESTRUCTIVE: delete an integration.
jsm_ops_delete_integration_action
Pro · Destructive
DESTRUCTIVE: delete an integration action.
jsm_ops_get_integration
Free · Read-only
Get an integration.
jsm_ops_get_integration_action
Free · Read-only
Get an integration action.
jsm_ops_get_integration_outgoing_alert_filter
Free · Read-only
Get an integration's outgoing alert filter.
jsm_ops_list_integration_actions
Free · Read-only
List an integration's actions.
jsm_ops_list_integrations
Free · Read-only
List integrations.
jsm_ops_reorder_integration_action
Pro · Write
Reorder an integration action.
jsm_ops_update_integration
Pro · Destructive
DESTRUCTIVE: update an integration.
jsm_ops_update_integration_action
Pro · Write
Update an integration action.
jsm_ops_update_integration_outgoing_alert_filter
Pro · Write
Update an integration's outgoing alert filter.

Jira Edge Connector

ToolWhat it does
jsm_ops_create_jec_channel
Pro · Destructive
DESTRUCTIVE: create a JEC channel.
jsm_ops_delete_jec_channel
Pro · Destructive
DESTRUCTIVE: delete a JEC channel.
jsm_ops_get_jec_channel
Free · Read-only
Get a JEC channel.
jsm_ops_list_jec_channels
Free · Read-only
List JEC channels.
jsm_ops_send_jec_action
Pro · Destructive
DESTRUCTIVE: send an action to a JEC channel.

Maintenances

ToolWhat it does
jsm_ops_cancel_maintenance
Pro · Destructive
DESTRUCTIVE: cancel a global maintenance.
jsm_ops_cancel_team_maintenance
Pro · Destructive
DESTRUCTIVE: cancel a team maintenance.
jsm_ops_create_maintenance
Pro · Write
Create a global maintenance.
jsm_ops_create_team_maintenance
Pro · Write
Create a team maintenance.
jsm_ops_delete_maintenance
Pro · Destructive
DESTRUCTIVE: delete a global maintenance.
jsm_ops_delete_team_maintenance
Pro · Destructive
DESTRUCTIVE: delete a team maintenance.
jsm_ops_get_maintenance
Free · Read-only
Get a global maintenance.
jsm_ops_get_team_maintenance
Free · Read-only
Get a team maintenance.
jsm_ops_list_maintenances
Free · Read-only
List global maintenances.
jsm_ops_list_team_maintenances
Free · Read-only
List a team's maintenances.
jsm_ops_update_maintenance
Pro · Destructive
DESTRUCTIVE: update a global maintenance.
jsm_ops_update_team_maintenance
Pro · Destructive
DESTRUCTIVE: update a team maintenance.

Notification rules

ToolWhat it does
jsm_ops_create_notification_rule
Pro · Destructive
DESTRUCTIVE: create a notification rule.
jsm_ops_create_notification_rule_step
Pro · Destructive
DESTRUCTIVE: create a notification rule step.
jsm_ops_delete_notification_rule
Pro · Destructive
DESTRUCTIVE: delete a notification rule.
jsm_ops_delete_notification_rule_step
Pro · Destructive
DESTRUCTIVE: delete a notification rule step.
jsm_ops_get_notification_rule
Free · Read-only
Get a notification rule.
jsm_ops_get_notification_rule_step
Free · Read-only
Get a notification rule step.
jsm_ops_list_notification_rule_steps
Free · Read-only
List the steps of a notification rule.
jsm_ops_list_notification_rules
Free · Read-only
List notification rules.
jsm_ops_update_notification_rule
Pro · Destructive
DESTRUCTIVE: update a notification rule.
jsm_ops_update_notification_rule_step
Pro · Destructive
DESTRUCTIVE: update a notification rule step.

On-call

ToolWhat it does
jsm_ops_export_user_on_call_calendar
Free · Read-only
Export the on-call periods of one user as an iCalendar (.ics) file.
jsm_ops_get_schedule_next_on_calls
Free · Read-only
List the next on-call responders of a schedule.
jsm_ops_get_schedule_on_calls
Free · Read-only
List the current on-call responders of a schedule.

Policies

ToolWhat it does
jsm_ops_change_alert_policy_order
Pro · Write
Change the order of a global alert policy.
jsm_ops_create_alert_policy
Pro · Write
Create a global alert policy.
jsm_ops_delete_alert_policy
Pro · Destructive
DESTRUCTIVE: delete a global alert policy.
jsm_ops_disable_alert_policy
Pro · Destructive
DESTRUCTIVE: disable a global alert policy.
jsm_ops_enable_alert_policy
Pro · Write
Enable a global alert policy.
jsm_ops_get_alert_policy
Free · Read-only
Get a global alert policy.
jsm_ops_list_alert_policies
Free · Read-only
List global alert policies.
jsm_ops_update_alert_policy
Pro · Destructive
DESTRUCTIVE: replace a global alert policy.

Routing rules

ToolWhat it does
jsm_ops_change_team_routing_rule_order
Pro · Write
Change the order of a routing rule.
jsm_ops_create_team_routing_rule
Pro · Write
Create a team routing rule.
jsm_ops_delete_team_routing_rule
Pro · Destructive
DESTRUCTIVE: delete a team routing rule.
jsm_ops_get_team_routing_rule
Free · Read-only
Get a team routing rule.
jsm_ops_list_team_routing_rules
Free · Read-only
List a team's routing rules.
jsm_ops_update_team_routing_rule
Pro · Write
Update a team routing rule.

Schedules

ToolWhat it does
jsm_ops_create_schedule
Pro · Write
Create a schedule.
jsm_ops_create_schedule_override
Pro · Write
Create a schedule override.
jsm_ops_create_schedule_rotation
Pro · Write
Create a schedule rotation.
jsm_ops_delete_schedule
Pro · Destructive
DESTRUCTIVE: delete a schedule.
jsm_ops_delete_schedule_override
Pro · Destructive
DESTRUCTIVE: delete a schedule override.
jsm_ops_delete_schedule_rotation
Pro · Destructive
DESTRUCTIVE: delete a schedule rotation.
jsm_ops_export_schedule_calendar
Free · Read-only
Export the timeline of one on-call schedule as an iCalendar (.ics) file.
jsm_ops_get_schedule
Free · Read-only
Get a schedule.
jsm_ops_get_schedule_override
Free · Read-only
Get a schedule override.
jsm_ops_get_schedule_rotation
Free · Read-only
Get a schedule rotation.
jsm_ops_get_schedule_timeline
Free · Read-only
Get a schedule timeline.
jsm_ops_list_schedule_overrides
Free · Read-only
List a schedule's overrides.
jsm_ops_list_schedule_rotations
Free · Read-only
List a schedule's rotations.
jsm_ops_list_schedules
Free · Read-only
List schedules.
jsm_ops_update_schedule
Pro · Destructive
DESTRUCTIVE: update a schedule.
jsm_ops_update_schedule_override
Pro · Destructive
DESTRUCTIVE: replace a schedule override.
jsm_ops_update_schedule_rotation
Pro · Destructive
DESTRUCTIVE: update a schedule rotation.

Syncs

ToolWhat it does
jsm_ops_create_sync
Pro · Write
Create a sync.
jsm_ops_create_sync_action
Pro · Write
Create a sync action.
jsm_ops_create_sync_action_group
Pro · Write
Create a sync action group.
jsm_ops_delete_sync
Pro · Destructive
DESTRUCTIVE: delete a sync.
jsm_ops_delete_sync_action
Pro · Destructive
DESTRUCTIVE: delete a sync action.
jsm_ops_delete_sync_action_group
Pro · Destructive
DESTRUCTIVE: delete a sync action group.
jsm_ops_get_sync
Free · Read-only
Get a sync.
jsm_ops_get_sync_action
Free · Read-only
Get a sync action.
jsm_ops_get_sync_action_group
Free · Read-only
Get a sync action group.
jsm_ops_list_sync_action_groups
Free · Read-only
List a sync's action groups.
jsm_ops_list_sync_actions
Free · Read-only
List a sync's actions.
jsm_ops_list_syncs
Free · Read-only
List syncs.
jsm_ops_reorder_sync_action
Pro · Write
Reorder a sync action.
jsm_ops_reorder_sync_action_group
Pro · Write
Reorder a sync action group.
jsm_ops_update_sync
Pro · Write
Update a sync.
jsm_ops_update_sync_action
Pro · Write
Update a sync action.
jsm_ops_update_sync_action_group
Pro · Write
Update a sync action group.

Team policies

ToolWhat it does
jsm_ops_change_team_policy_order
Pro · Write
Change the order of a team policy.
jsm_ops_create_team_policy
Pro · Write
Create a team policy.
jsm_ops_delete_team_policy
Pro · Destructive
DESTRUCTIVE: delete a team policy.
jsm_ops_disable_team_policy
Pro · Destructive
DESTRUCTIVE: disable a team policy.
jsm_ops_enable_team_policy
Pro · Write
Enable a team policy.
jsm_ops_get_team_policy
Free · Read-only
Get a team policy.
jsm_ops_list_team_policies
Free · Read-only
List a team's policies.
jsm_ops_update_team_policy
Pro · Destructive
DESTRUCTIVE: replace a team policy.

Team roles

ToolWhat it does
jsm_ops_create_team_role
Pro · Write
Create a team role.
jsm_ops_delete_team_role
Pro · Destructive
DESTRUCTIVE: delete a team role.
jsm_ops_get_team_role
Free · Read-only
Get a team role.
jsm_ops_list_team_roles
Free · Read-only
List a team's roles.
jsm_ops_update_team_role
Pro · Destructive
DESTRUCTIVE: update a team role.

Teams

ToolWhat it does
jsm_ops_enable_team_operations
Pro · Destructive
DESTRUCTIVE: enable Operations for a team.
jsm_ops_get_team_request_status
Free · Read-only
Get the status of a team request.
jsm_ops_list_teams
Free · Read-only
List operations teams.