Connect Slide

Slide is a backup, continuity, and disaster-recovery (BCDR) platform for MSPs — backup appliances ("Slides"), the agents they protect, snapshots, and the recovery workflows (file restores, image…

Written By Christopher Scaminaci

Last updated 6 days ago

Slide is a backup, continuity, and disaster-recovery (BCDR) platform for MSPs — backup appliances ("Slides"), the agents they protect, snapshots, and the recovery workflows (file restores, image exports, and bootable recovery virtual machines) built on top of them. StackJack talks to Slide through the Slide public API.

Connecting Slide to StackJack gives your AI assistant a broad family of slide_ MCP tools — MCP (Model Context Protocol) tools are the standardized commands an AI assistant can call through StackJack. With them, your AI can:

Inventory clients, devices (appliances), agents, snapshots, and backups across your fleet
Investigate alerts and the audit log — who did what, and what needs attention
Recover (on Pro plans) — start backups, mount file restores and push files back, export disk images, and boot recovery virtual machines
Manage (on Pro plans) recovery networks, including IPsec tunnels, port forwards, and WireGuard peers, plus device VLANs and power state

How StackJack authenticates to Slide

Slide uses a single user-based API token. You create and manage it in the Slide Console, and StackJack sends it on every request as an Authorization: Bearer credential. There is no client ID, sign-in redirect, or refresh-token flow. Slide's current public documentation does not publish a fixed expiration or guaranteed lifetime for API tokens, so monitor the connection and replace the token if Slide invalidates or revokes it.

The token inherits the permissions of the Slide account it belongs to — everything your AI can see or change in Slide is bounded by what that account can. A 403 from a tool means the account lacks that permission, not a StackJack-side block.

Slide is a global service with one address (https://api.slide.tech) — there are no regional endpoints, so there is no region to choose.

Before you begin

In StackJack: you need a role that can manage connectors (tenant Owner, a co-owner, or an Administrator).
In Slide: you need a Slide user that can create an API token and has only the role/permissions StackJack should inherit. For organization-wide automation, prefer a dedicated integration user over a personal administrator.

Step 1 — Create an API token in the Slide Console

Sign in to the Slide Console and go to Settings → API.
Create a new API token. Slide's public docs do not promise a fixed expiration; manage and revoke tokens from this page.
Copy the token immediately and store it securely — treat it like a password. Anyone with the token can read and act on your Slide account.

Step 2 — Add the credential in StackJack

In the StackJack portal, open Connectors.
Select the Slide card. Choose How To Connect for the inline checklist or Configure to enter the token.
Paste your API token. There is no client ID or URL to enter — the address is fixed.
Click Save.

What happens when you save

The token is stored encrypted in Azure Key Vault — never in the StackJack database, and never shown back to you.
If this is the first time you configure Slide, a Free-tier subscription for the connector is created automatically so its Free tools work right away.
StackJack validates without changing Slide data by calling GET /v1/device?limit=1.
A successful probe shows Connected. A failed probe preserves the credential and shows Needs Attention with Slide's error and a Re-test action.

Pagination

Slide list tools use offset and limit. The API defaults to 10 items and caps a page at 50; StackJack clamps out-of-range limits to a valid value. Read the response's pagination.next_offset and pass that value as the next call's offset. If next_offset is absent, the list is complete.

Do not calculate the next page from a total count. Slide removed pagination.total from resource-list responses in API v1.19.6; next_offset is the supported continuation signal.

Plans and available tools

Free includes reads across accounts, users, clients, alerts, the audit log, agents (including file search), devices and their networks and VLANs, backups, snapshots, file restores, image exports, recovery virtual machines, and networks.
Pro adds account/alert settings updates, client and agent lifecycle actions, device power and network/VLAN changes, and recovery actions — start a backup, create and push file restores, export images, boot and delete recovery VMs, and manage recovery networks (IPsec / port-forward / WireGuard).
Business offers the same tool set as Pro with a higher monthly call quota.

See the generated Slide tool reference for the current inventory, plan assignment, input schemas, and destructive-action labels.

Slide has no per-user sign-in for the API (the token is a single account credential), so all AI traffic authenticates as that one token — there is no per-user attribution. Current pricing and quotas are shown in the portal's Billing page and at checkout.

A note on recovery actions. Several Pro tools change live infrastructure — pairing an agent, powering a device off or rebooting it, starting a backup, pushing recovered files onto a protected system, exporting an image, or booting a recovery virtual machine. Deleting clients, passphrases, VLANs, restores, exports, recovery VMs, networks, and network rules can remove working recovery configuration. StackJack marks these operations destructive or sensitive. Whether your AI application asks you to confirm before running one depends on that application's own settings — see Destructive tools and confirmation. Review those settings, and scope access with the MCP Setup tool selections and the Permissions page.

Power-off has no remote undo. Powering off a Slide appliance stops backups and restores, and the API has no matching remote power-on operation. Confirm someone can physically restore power before approving that tool.

Eventual consistency. Slide is eventually consistent: a resource you just created or changed may take a moment to become readable. Your AI shouldn't assume a write is visible on the very next read — a brief "not found" right after a create usually resolves on a retry a moment later.

Rate limits

Slide gives each API token a pool of 50 requests, refilled at 10 requests per second. Exceeding it returns HTTP 429 with err_rate_limit_exceeded; Slide recommends waiting and using exponential backoff. StackJack adds an aggregate pace of 500 requests per minute and records a short backoff when Slide returns 429. Large or parallel fleet reads can still exhaust the burst pool, so reduce concurrency rather than immediately replaying the same burst.

Rotating or replacing the token

The API token is the recovery secret. If you revoke the token in the Slide Console — or it is otherwise invalidated — the stored credential stops working. To restore access, mint a new token in Settings → API, then open Connectors → Slide → Configure in StackJack, paste the new token, and Save.

Disconnecting Slide

Use Disconnect in the Slide drawer to remove StackJack's stored token and stop future Slide API calls. Disconnecting does not revoke the token in Slide and does not undo backups, restores, exports, virtual machines, network changes, or device actions already started. Revoke the token separately in Slide Console → Settings → API if it should no longer work anywhere.

For a Free subscription, the confirmation can also remove Slide tools from tool lists. A paid connector plan remains separate billing state; use Manage on Billing on the connector card if you also want to end it — it opens this connector's removal dialog on the Billing page. A legacy website subscription reads Cancel Plan instead.

Troubleshooting

Symptom	Likely cause	What to do
Needs Attention appears right after saving	The token was mis-pasted, revoked, or cannot list devices	Confirm the token and its user permissions in Settings → API, update it in StackJack, then choose Re-test
Tools worked, then started failing with an auth error	The token was revoked or regenerated in Slide	Mint a new token and update the credential in Connectors → Slide → Configure
One tool returns a 403 while others succeed	The token's Slide account lacks the permission that tool needs	Grant that permission to the account in Slide, or use a token from an account that has it
A resource you just created returns "not found"	Slide is eventually consistent — the write isn't readable yet	Retry the read after a moment; it should resolve on its own
A list repeats or skips items	The next offset was calculated manually or a stale offset was reused	Use the immediately prior response's `pagination.next_offset`; absence means the list is complete
Power-off completed and the device is unreachable	Power-off stops the appliance and Slide exposes no remote power-on API	Restore power physically/on-site; confirm that path before approving future power-offs
Write or action tools missing from your AI's tool list	Connector is on the Free tier, or the tools aren't selected for your client	Upgrade the Slide connector plan and check your tool selections on the MCP Setup page
Tool calls slow down under heavy use	StackJack is pacing requests towards Slide's rate limit	Expected under bursts. Narrow the request or reduce parallelism if it does not finish.

Slide tools

slide_ · 79 tools · Free 38 · Pro 41

Accounts

Tool	What it does
`slide_get_account` Free · Read-only	Get a single Slide account by account_id (from slide_list_accounts).
`slide_list_accounts` Free · Read-only	List the Slide accounts visible to this API token.
`slide_update_account` Pro · Write	Update a Slide account by account_id (from slide_list_accounts).

Users

Tool	What it does
`slide_get_user` Free · Read-only	Get a single Slide Console user by user_id (from slide_list_users).
`slide_get_user_avatar` Free · Read-only	Get a Slide Console user's avatar by user_id (from slide_list_users).
`slide_list_users` Free · Read-only	List the Slide Console users on the account.

Clients

Tool	What it does
`slide_create_client` Pro · Write	Create a client (end-customer grouping).
`slide_delete_client` Pro · Destructive	Permanently delete a client by client_id (from slide_list_clients).
`slide_get_client` Free · Read-only	Get a single client by client_id (from slide_list_clients).
`slide_list_clients` Free · Read-only	List the clients (end-customer groupings) on the account.
`slide_update_client` Pro · Write	Update a client by client_id (from slide_list_clients).

Alerts

Tool	What it does
`slide_get_alert` Free · Read-only	Get a single alert by alert_id (from slide_list_alerts).
`slide_list_alerts` Free · Read-only	List alerts raised across the fleet (backup failures, appliance health, etc.).
`slide_update_alert` Pro · Write	Update an alert by alert_id (from slide_list_alerts).

Audit Logs

Tool	What it does
`slide_get_audit_log` Free · Read-only	Get a single audit-log entry by audit_id (from slide_list_audit_logs).
`slide_list_audit_actions` Free · Read-only	List the distinct audit action types recorded in the account (the vocabulary of actions that appear in slide_list_audit_logs).
`slide_list_audit_logs` Free · Read-only	List audit-log entries (who did what, when) for the account.
`slide_list_audit_resource_types` Free · Read-only	List the distinct resource types that appear in the account's audit trail (the vocabulary of resources referenced by slide_list_audit_logs).

Agents

Tool	What it does
`slide_add_agent_passphrase` Pro · Write	Add a user-managed backup encryption passphrase to an agent.
`slide_create_agent` Pro · Write	Pre-pair an agent: reserve an agent slot and mint a pair code that the machine's installer redeems.
`slide_create_nas_agent` Pro · Write	Create a NAS agent that backs up an SMB share.
`slide_delete_agent_passphrase` Pro · Destructive	Remove a user-managed backup passphrase from an agent.
`slide_get_agent` Free · Read-only	Get a single agent by agent_id (from slide_list_agents).
`slide_list_agent_file_versions` Free · Read-only	List the point-in-time versions (across snapshots) of a specific file path on an agent.
`slide_list_agents` Free · Read-only	List backup agents (protected machines).
`slide_pair_agent` Pro · Destructive	Bind a machine to a Slide appliance using a pair code.
`slide_search_agent_files` Free · Read-only	Search an agent's file index by filename/path fragment.
`slide_update_agent` Pro · Write	Update an agent by agent_id (from slide_list_agents).

Devices

Tool	What it does
`slide_create_device_vlan` Pro · Write	Create a VLAN interface on a Slide appliance by device_id (from slide_list_devices).
`slide_delete_device_vlan` Pro · Destructive	Delete a VLAN on a Slide appliance by device_id and vlan_id (both from slide_list_device_vlans).
`slide_get_device` Free · Read-only	Get a single Slide appliance by device_id (from slide_list_devices).
`slide_get_device_network` Free · Read-only	Get the primary network configuration of a Slide appliance by device_id (from slide_list_devices).
`slide_get_device_vlan` Free · Read-only	Get a single VLAN on a Slide appliance by device_id and vlan_id (both from slide_list_device_vlans).
`slide_list_device_vlans` Free · Read-only	List the VLAN interfaces configured on a Slide appliance by device_id (from slide_list_devices).
`slide_list_devices` Free · Read-only	List Slide appliances (devices).
`slide_poweroff_device` Pro · Destructive	Power off a Slide appliance by device_id (from slide_list_devices).
`slide_reboot_device` Pro · Destructive	Reboot a Slide appliance by device_id (from slide_list_devices).
`slide_update_device` Pro · Write	Update a Slide appliance by device_id (from slide_list_devices).
`slide_update_device_network` Pro · Write	Update the primary network configuration of a Slide appliance by device_id (from slide_list_devices).
`slide_update_device_vlan` Pro · Write	Update a VLAN on a Slide appliance by device_id and vlan_id (both from slide_list_device_vlans).

Backups

Tool	What it does
`slide_get_backup` Free · Read-only	Get a single backup run by its backup_id (from slide_list_backups).
`slide_list_backups` Free · Read-only	List backup runs across the account, newest first.
`slide_start_backup` Pro · Destructive	Trigger an on-demand backup run for an agent.

Snapshots

Tool	What it does
`slide_get_snapshot` Free · Read-only	Get a single snapshot (recovery point) by its snapshot_id (from slide_list_snapshots).
`slide_list_snapshots` Free · Read-only	List snapshots (recovery points) across the account.

File Restores

Tool	What it does
`slide_browse_file_restore` Free · Read-only	Browse the file/folder tree inside a mounted file restore, identified by its file_restore_id (from slide_list_file_restores).
`slide_create_file_restore` Pro · Write	Mount a snapshot as a browsable file restore so individual files can be inspected and pushed back.
`slide_create_file_restore_push` Pro · Destructive	Push a recovered file from a mounted file restore back onto a protected system — this WRITES a file onto the live target and can overwrite existing data, so it is destructive.
`slide_delete_file_restore` Pro · Destructive	Tear down a file restore (unmount the browsable snapshot) by its file_restore_id (from slide_list_file_restores).
`slide_get_file_restore` Free · Read-only	Get a single file restore by its file_restore_id (from slide_list_file_restores).
`slide_get_file_restore_push` Free · Read-only	Get the status of a single file-restore push by its file_restore_id and file_restore_push_id (both from slide_list_file_restore_pushes).
`slide_list_file_restore_pushes` Free · Read-only	List the push-back operations for a file restore (identified by file_restore_id) — each attempt to copy a recovered file onto a protected system.
`slide_list_file_restores` Free · Read-only	List the active file restores (mounted, browsable snapshots) in the account.
`slide_update_file_restore_push` Pro · Write	Update an in-progress file-restore push — currently used to cancel it.

Image Exports

Tool	What it does
`slide_browse_image_export` Free · Read-only	Browse the contents of an exported image by its image_export_id (from slide_list_image_exports).
`slide_create_image_export` Pro · Destructive	Start an image export — render a snapshot as a bootable disk image and boot/serve it.
`slide_delete_image_export` Pro · Destructive	Permanently delete an image export by its image_export_id (from slide_list_image_exports), tearing down the exported image and any NFS share.
`slide_get_image_export` Free · Read-only	Get a single image export by its image_export_id (from slide_list_image_exports).
`slide_list_image_exports` Free · Read-only	List the image exports in the account.
`slide_update_image_export` Pro · Write	Update an image export's NFS sharing settings by its image_export_id (from slide_list_image_exports).

Recovery Virtual Machines

Tool	What it does
`slide_create_virtual_machine` Pro · Destructive	Boot a recovery virtual machine from a snapshot (a test or disaster VM).
`slide_delete_virtual_machine` Pro · Destructive	Permanently delete (shut down and discard) a recovery virtual machine by its virt_id (from slide_list_virtual_machines).
`slide_get_virtual_machine` Free · Read-only	Get a single recovery virtual machine by its virt_id (from slide_list_virtual_machines).
`slide_list_virtual_machines` Free · Read-only	List the recovery virtual machines booted from snapshots.
`slide_update_virtual_machine` Pro · Write	Update a running recovery virtual machine by its virt_id (from slide_list_virtual_machines).

Networks

Tool	What it does
`slide_create_network` Pro · Write	Create a disaster-recovery network.
`slide_create_network_ipsec_connection` Pro · Write	Add an IPsec site-to-site connection to a disaster-recovery network (network_id from slide_list_networks).
`slide_create_network_port_forward` Pro · Write	Add a port-forward rule to a disaster-recovery network (network_id from slide_list_networks).
`slide_create_network_wg_peer` Pro · Write	Add a WireGuard peer (client) to a disaster-recovery network (network_id from slide_list_networks; the network must have WireGuard enabled).
`slide_delete_network` Pro · Destructive	Permanently delete a disaster-recovery network by its network_id (from slide_list_networks).
`slide_delete_network_ipsec_connection` Pro · Destructive	Permanently delete an IPsec connection from a network by its network_id and ipsec_id, tearing down the site-to-site tunnel.
`slide_delete_network_port_forward` Pro · Destructive	Permanently delete a port-forward rule from a network by its network_id and port_forward_id.
`slide_delete_network_wg_peer` Pro · Destructive	Permanently delete a WireGuard peer from a network by its network_id and wg_peer_id, revoking that client's tunnel access.
`slide_get_network` Free · Read-only	Get a single disaster-recovery network by its network_id (from slide_list_networks).
`slide_list_networks` Free · Read-only	List the disaster-recovery networks in the account.
`slide_update_network` Pro · Write	Update a disaster-recovery network by its network_id (from slide_list_networks).
`slide_update_network_ipsec_connection` Pro · Write	Update an IPsec connection on a network by its network_id and ipsec_id.
`slide_update_network_port_forward` Pro · Write	Update a port-forward rule on a network by its network_id and port_forward_id.
`slide_update_network_wg_peer` Pro · Write	Update a WireGuard peer on a network by its network_id and wg_peer_id.

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