Connect PagerDuty

Written By Christopher Scaminaci

Last updated 6 days ago

PagerDuty is the on-call and paging layer that sits beside your PSA. Monitoring tools raise events, PagerDuty decides who is on call, pages that person through every channel they own, and tracks the incident through to resolution. Around that core sit services, escalation policies, on-call schedules, teams, users and maintenance windows.

Connecting PagerDuty to StackJack gives your AI assistant a family of pd_ MCP tools — MCP (Model Context Protocol) tools are the standardized commands an AI assistant can call through StackJack. With them, your AI can:

Answer the two questions you actually ask — who is on call right now, and what is currently paging
Work an incident — read it, read its alerts, notes, timeline and related incidents, then acknowledge, resolve, reassign, re-prioritize, add a note, snooze it, request another responder, or merge duplicates
Keep stakeholders informed — post a status update, and manage who is subscribed to receive them
Manage the rota — read and edit schedules, rotations, overrides and custom shifts, and read or edit escalation policies
Run onboarding and offboarding — users, their contact methods, their notification rules and their team memberships
Silence planned work — open, move and end maintenance windows on the services you are working on
Configure services — services, their integrations, their event rules and their feature settings
Answer compliance questions — per-object audit trails for services, teams, users, schedules and escalation policies

StackJack now covers PagerDuty's whole published API rather than the incident-and-on-call core, so your AI can also:

Change how alerts are routed — read and edit Event Orchestrations and their rules, the router and the unrouted path, cache variables, and the integrations that events arrive on. The older rulesets PagerDuty has since replaced are there too, so an account that still uses them is not stranded
Run your status page — read and publish posts and post updates, manage the services, severities and impact levels they reference, and see who is subscribed. These reach your own customers, so every one of them is a change that needs approval
Report on the numbers — incident and response analytics by service, team, escalation policy, responder or major incident, over any window you choose, as raw rows or as aggregates
Run automation — list the scripts and jobs registered in PagerDuty, see what they are attached to, and invoke one. Invoking one runs a script on a machine you host, so it needs approval
Shape incidents themselves — incident types, the custom fields on them, and incident workflows with their triggers, steps and the connections they use to reach other systems
Describe your business services — what depends on what, which ones a status page shows, the custom fields on them, and how alerts are grouped on a service
Wire up integrations — webhook subscriptions and what they deliver, extensions, add-ons and change events from your deployment pipeline
Enrich events as they arrive — enrichment schemas, rules and the ServiceNow CMDB tables behind them, including bulk-loading records from a CSV file
Provision users from your identity provider — the standard SCIM user interface, so joiners and leavers can flow in from the directory you already run. PagerDuty’s SCIM surface is users only — it publishes no group endpoint — so team membership is managed with the user and team tools above, not by a group sync
Keep the account tidy — tags, status-update templates, account standards and their scores, vendor definitions, licences, the account audit trail, sign-in session policy and the list of addresses allowed to use the API
Send an event in — raise, acknowledge or resolve an alert, or record a deployment, by sending an event straight to PagerDuty. See "Sending events in" below: this one needs a second key

How StackJack authenticates to PagerDuty

You give StackJack three things: an API key, your service region, and the email address of a PagerDuty user to act as. There is no client ID, no sign-in, and nothing to renew on a schedule.

The API key

Create it in PagerDuty under Integrations → Developer Tools → API Access Keys. Only an Admin or Account Owner can. PagerDuty shows the key once, so copy it while it is on screen.

When you create it, PagerDuty offers a Read-only tick box, and it is worth a moment's thought:

Leave it ticked and PagerDuty itself refuses every change, no matter what StackJack asks for. Your AI can look at everything and alter nothing. This is a genuine safety posture that costs nothing, and it runs every read tool on the Free tier bar one — see below.
Clear it if you want an AI to be able to acknowledge, resolve, schedule, and page.

A personal key created under My Profile → User Settings → API Access also works, but it can only reach what that person can reach, and it stops working the day they leave the account. For an integration, an account-level key is the better choice.

One read is the exception. "Get the current user" asks PagerDuty who the key belongs to, and PagerDuty answers that only for a personal key or an OAuth token — an account-level key has no single owner to report, so the call fails whichever way the Read-only box is set. Nothing else depends on it: ask for the user list, or for a user by id, instead. The tool says so in its own description.

The key never expires on its own. Rotate it when you decide to, and delete the old one in PagerDuty.

Your service region

PagerDuty runs the United States and Europe as separate services — separate systems, separate data, and separate keys. Choose the one that matches where you sign in:

United States if your address is app.pagerduty.com
Europe if your address is app.eu.pagerduty.com

A key issued in one region is not valid in the other, and using the wrong one fails in a way that looks exactly like a bad key. StackJack stores this as your choice rather than as a web address, so the connection cannot drift onto the wrong region later.

Sending events in

Everything above travels on the API key. Sending an event is the exception. PagerDuty accepts incoming events on a separate service with its own credential — an Events API integration key, which you create on a single PagerDuty service, on that service's Integrations tab.

StackJack does not store it. You give it to your AI at the moment you ask for an event to be sent, and which key you give decides which service the event lands on. That is deliberate: a key here is scoped to one service, so there is nothing sensible to store once for the whole account.

Treat it the way you treat the API key. Anyone holding one can open an incident on that service and page whoever is on call for it, from anywhere on the internet.

The acting user email

PagerDuty requires a real user's email address on every change so it can record who made it, and it shows that person in the incident timeline. Several changes are refused outright without it.

Give the address of a PagerDuty user on this account — often a shared operations mailbox, or the person who owns the integration. It is not a login and it is not a secret. StackJack sends it only on changes and never on a read.

StackJack asks for it again whenever you edit the connector, alongside the key. That is deliberate: it is stored with the key, and asking for both is what stops an edit quietly blanking one of them.

Steps

Sign in to PagerDuty as an Admin or Account Owner.
Open Integrations, then Developer Tools, then API Access Keys, and create a key. Give it a description that identifies StackJack, so it is obvious what to revoke later.
Decide whether to leave Read-only ticked. See above.
Copy the key while it is on screen.
Open Connectors in StackJack, choose PagerDuty, paste the key, pick your region, and enter an acting user email.
Run a Test Connection. StackJack reads your account's feature list, which needs nothing more than a valid key pointed at the right region — so a failure means the key, the region, or both.

What to know before you let an AI loose on it

Some tools page real people. Creating an incident does not just write a record: it fires your escalation policy and notifies whoever is on call, potentially in the middle of the night. Requesting an additional responder does the same to one more person. Adding a note notifies the responders already on the incident. Posting a status update emails everyone subscribed to it, who are usually your own customer's stakeholders. These are labeled as changes that need approval.

What "needs approval" actually gets you. Two different things, and it is worth knowing which one you are relying on:

Working with an AI assistant yourself. StackJack labels these tools as consequential, and assistants that honor that label — most do — show you what is about to happen and wait for you to confirm. The confirmation belongs to the assistant, not to StackJack, so an assistant that ignores the label will not stop.
An automation running unattended. A StackJack automation cannot run any of these tools at all until someone signs off, in StackJack, that it may take consequential actions on its own. That sign-off is once, not per action: after it, the automation acts without asking again. Until it, the tool is refused.

If you want a hard stop rather than a prompt, the reliable control is the key itself — a Read-only key, or leaving those tools switched off for that connection.

Other tools silence alerting rather than delete data. Snoozing an incident stops it paging anyone for the duration. Deleting a service, or the event rules on one, stops events reaching it at all. Editing who is on call can leave nobody on call. Each of these is treated as a change that needs approval, because the failure mode is a monitoring blind spot: a real incident stops reaching anyone.

Opening a maintenance window is deliberately NOT treated that way. It suppresses paging for the services you name, which is exactly what it is for, and it has a stated end time. It is not labeled as a change that needs approval, so nothing pauses before it runs. If you would rather it were, say so and it can be changed.

An edit that replaces the whole object now asks first. PagerDuty edits some records by taking the whole object back, so anything you leave out is gone: a partial edit removes what it omits, and a schedule with nobody on it pages nobody. Seventeen tools work that way. Twelve replace the whole record — editing a service, a schedule (current or legacy), an escalation policy, a status-update template, a standard, a business service, an add-on, a change event, an Event Enrichment, or either kind of Event Orchestration cache variable. Five replace a LIST inside the record, which is the same loss in a smaller place: editing a maintenance window replaces the services and teams it covers, so a service you leave out starts paging again the moment you save; editing a service integration replaces its email parsers and filters; editing a custom shift replaces its assignments, so an assignee you leave out is off the shift; and editing a schedule override or a rotation event replaces the member and the window, or the recurrence, it was built with. All seventeen are labeled as changes that need approval, and each says in its own description what an omission costs. For the Event Enrichment and the Event Orchestration, the field that goes missing most easily is the owning team, and losing it takes the team's access with it. Ask your AI to read the current definition first and send it back complete.

Every other edit is a partial update that changes only the fields you send, and those are not labeled that way.

Creating a user sends an invitation and consumes a paid PagerDuty license. It is treated as a change that needs approval for that reason as much as any other.

Creating a service integration hands out a key. The reply carries an integration key that can trigger incidents on that service from anywhere on the internet. Treat it the way you would treat any credential. The same is true of an Event Orchestration and of a ruleset: reading either one back shows you the live keys routed to it.

Some areas need PagerDuty to switch them on for your account. Event enrichment and the API address allow-list are early-access features PagerDuty grants per account — ask your PagerDuty account team if you want them. Status pages, alert grouping and automation actions depend on your PagerDuty plan. Where a feature is not enabled for you, PagerDuty refuses the call rather than answering with nothing, so your AI will tell you it was refused rather than quietly report that there is nothing there.

A few tools are for accounts still using the older way of doing something. PagerDuty has replaced rulesets with Event Orchestrations, and incident custom fields now live on incident types. Both older sets are still here so an account that has not moved yet keeps working, and each tool says in its own description that it is the superseded one and what replaced it.

What comes back

PagerDuty answers with its own JSON and StackJack passes it through unchanged. A single record comes back under a name that matches it — an incident under incident, a service under service — and a list comes back under the plural, alongside the page size, the offset, and a flag saying whether there is more.

Long reads stop at ten thousand records

PagerDuty refuses a request that reaches past record 10,000. It answers with an error rather than an empty page, so there is no way to page through a busy account from end to end in one sweep. Narrow by date, team or service instead. The tools say so in their own descriptions, and an assistant that follows them will filter rather than page on.

You will also notice that the record count on a response is usually empty. PagerDuty leaves it out unless it is asked for, because working it out is slow, so StackJack does not ask. Read the "more" flag instead of the count.

Plans and limits

Read tools are available on the Free tier. Every change needs Pro — creating a service, editing a schedule, adding a team member, opening a maintenance window, and equally the ones that page a human, silence alerting, cannot be undone, hand out a key or spend money. That last group is labeled as changes that need approval — see above for what that label does and does not stop. Business offers the same tool set as Pro with a higher monthly call quota.

See the generated PagerDuty tool reference for the current inventory, plan assignment, input schemas, and destructive-action labels.

PagerDuty allows 960 requests a minute and counts them against the key, not against StackJack — so anything else using the same key spends the same allowance. Give StackJack its own key rather than sharing one. StackJack paces requests below that and backs off on its own when PagerDuty says to, which usually makes a large report slower rather than failed. Pacing smooths a burst; it does not guarantee every call arrives. Narrow the read, honor any retry delay, and check whether a change landed before repeating it — see Retrying a failed or timed-out write.

Several customers

One key reaches one PagerDuty account, and PagerDuty has no parent-and-child construct — so an MSP holding keys for several customers holds one per customer. Add one connection per account from the connector's card, name it after the customer, and your AI names it on each call. Omit the name and the call runs against your default connection. Pin an endpoint to one connection when an AI should never reach past a single customer. See Several connections of one connector.

Inside a single account, Teams is the only grouping PagerDuty enforces, and most reads accept a team filter.

Troubleshooting

"PagerDuty rejected the API key" — check the region first. A key issued in Europe sent to the United States service fails exactly like a bad key, and the other way round. If the region is right, the key has been disabled or deleted in PagerDuty; create a new one and paste it in.

Reads work but every change is refused — the key is marked Read-only, and PagerDuty is enforcing that on its side. Create a replacement without Read-only ticked. If it is a personal key rather than an account key, the other cause is the permissions of the person who created it.

A change is refused and mentions a missing user — the acting user email is missing or is not a user on this account. Re-open the connector and enter an address that belongs to a real PagerDuty user.

A record is "not found" that you can see in PagerDuty — check the region. The other region's account genuinely does not hold it, and that is what a not-found answer means here.

A wide read stops with an error about a limit — you have reached the ten-thousand-record ceiling. Add a date range, or filter by team, service or status. There is no page size to raise.

Everything slows down or comes back throttled — something else is using the same API key. Give StackJack its own.

PagerDuty tools

pd_ · 478 tools · Free 233 · Pro 245

Account

Tool	What it does
`pd_list_abilities` Free · Read-only	List abilities.
`pd_list_priorities` Free · Read-only	List priorities.
`pd_test_ability` Free · Read-only	Test an ability.

Audit

Tool	What it does
`pd_list_audit_records` Free · Read-only	List audit records.

Licenses

Tool	What it does
`pd_list_license_allocations` Free · Read-only	List License Allocations.
`pd_list_licenses` Free · Read-only	List Licenses.

Notifications

Tool	What it does
`pd_list_notifications` Free · Read-only	List notifications.

OAuth Delegations

Tool	What it does
`pd_delete_all_oauth_delegations` Pro · Destructive	DESTRUCTIVE: revoke one user's OAuth delegations (mobile app, web app or both).
`pd_get_oauth_revocation_status` Free · Read-only	Get OAuth delegations revocation requests status.

Paused Incident Reports

Tool	What it does
`pd_get_paused_incident_report_counts` Free · Read-only	Get Paused Incident Reporting counts.
`pd_list_paused_incident_report_alerts` Free · Read-only	Get a sample of recently paused alerts.

Session Configurations

Tool	What it does
`pd_delete_session_configurations` Pro · Destructive	DESTRUCTIVE: delete an account's session configurations.
`pd_get_session_configurations` Free · Read-only	Get an account's session configurations.
`pd_update_session_configurations` Pro · Destructive	DESTRUCTIVE: configure an account's session configurations.

SRE Agent

Tool	What it does
`pd_delete_sre_agent_memory` Pro · Destructive	DESTRUCTIVE: delete an SRE Agent memory.
`pd_list_sre_agent_memories` Free · Read-only	List SRE Agent memories.
`pd_update_sre_agent_memory` Pro · Write	Update an SRE Agent memory.

Standards

Tool	What it does
`pd_get_resource_standards_scores` Free · Read-only	List a resource's standards scores.
`pd_list_resources_standards_scores` Free · Read-only	List resources' standards scores.
`pd_list_standards` Free · Read-only	List Standards.
`pd_update_standard` Pro · Destructive	DESTRUCTIVE: update a standard.

Tool	What it does
`pd_change_entity_tags` Pro · Destructive	DESTRUCTIVE: add and remove tags on a user, team or escalation policy.
`pd_create_tags` Pro · Write	Create a tag.
`pd_delete_tag` Pro · Destructive	DESTRUCTIVE: delete a tag.
`pd_get_tag` Free · Read-only	Get a tag.
`pd_list_entity_tags` Free · Read-only	List the tags on one user, team or escalation policy.
`pd_list_tag_entities` Free · Read-only	List the users, teams or escalation policies carrying a tag.
`pd_list_tags` Free · Read-only	List tags.

Templates

Tool	What it does
`pd_create_template` Pro · Write	Create a template.
`pd_delete_template` Pro · Destructive	DESTRUCTIVE: delete a template.
`pd_get_template` Free · Read-only	Get a template.
`pd_list_template_fields` Free · Read-only	List template fields.
`pd_list_templates` Free · Read-only	List templates.
`pd_render_template` Free · Read-only	Render a template.
`pd_update_template` Pro · Destructive	DESTRUCTIVE: update a template.

Vendors

Tool	What it does
`pd_get_vendor` Free · Read-only	Get a vendor.
`pd_list_vendors` Free · Read-only	List vendors.

Analytics

Tool	What it does
`pd_get_advance_usage_metrics` Free · Read-only	Get aggregated PD Advance usage data.
`pd_get_all_escalation_policy_metrics` Free · Read-only	Get aggregated metrics for all escalation policies.
`pd_get_all_responder_metrics` Free · Read-only	Get aggregated metrics for all responders.
`pd_get_all_service_metrics` Free · Read-only	Get aggregated metrics for all services.
`pd_get_all_team_metrics` Free · Read-only	Get aggregated metrics for all teams.
`pd_get_all_user_metrics` Free · Read-only	Get aggregated metrics for all users.
`pd_get_escalation_policy_metrics` Free · Read-only	Get aggregated escalation policy data.
`pd_get_incident_metrics` Free · Read-only	Get aggregated incident data.
`pd_get_raw_incident_analytics` Free · Read-only	Get raw data - single incident.
`pd_get_responder_team_metrics` Free · Read-only	Get responder data aggregated by team.
`pd_get_service_metrics` Free · Read-only	Get aggregated service data.
`pd_get_team_metrics` Free · Read-only	Get aggregated team data.
`pd_list_raw_incident_analytics` Free · Read-only	Get raw data - multiple incidents.
`pd_list_raw_incident_responses` Free · Read-only	Get raw responses from a single incident.
`pd_list_raw_responder_incidents` Free · Read-only	Get raw incidents for a single responder_id.
`pd_list_raw_user_analytics` Free · Read-only	Get raw user analytics data.

Automation Actions

Tool	What it does
`pd_add_automation_action_runner_team` Pro · Write	Associate a runner with a team.
`pd_add_automation_action_service` Pro · Destructive	DESTRUCTIVE: associate an Automation Action with a service.
`pd_add_automation_action_team` Pro · Write	Associate an Automation Action with a team.
`pd_create_automation_action` Pro · Write	Create an Automation Action.
`pd_create_automation_action_invocation` Pro · Destructive	DESTRUCTIVE: create an Invocation.
`pd_create_automation_action_runner` Pro · Destructive	DESTRUCTIVE: create an Automation Action runner.
`pd_delete_automation_action` Pro · Destructive	DESTRUCTIVE: delete an Automation Action.
`pd_delete_automation_action_runner` Pro · Destructive	DESTRUCTIVE: delete an Automation Action runner.
`pd_get_automation_action` Free · Read-only	Get an Automation Action.
`pd_get_automation_action_invocation` Free · Read-only	Get an Invocation.
`pd_get_automation_action_runner` Free · Read-only	Get an Automation Action runner.
`pd_get_automation_action_runner_team` Free · Read-only	Get the details of a runner / team relation.
`pd_get_automation_action_service` Free · Read-only	Get the details of an Automation Action / service relation.
`pd_get_automation_action_team` Free · Read-only	Get the details of an Automation Action / team relation.
`pd_list_automation_action_invocations` Free · Read-only	List Invocations.
`pd_list_automation_action_runner_teams` Free · Read-only	Get all team references associated with a runner.
`pd_list_automation_action_runners` Free · Read-only	List Automation Action runners.
`pd_list_automation_action_services` Free · Read-only	Get all service references associated with an Automation Action.
`pd_list_automation_action_teams` Free · Read-only	Get all team references associated with an Automation Action.
`pd_list_automation_actions` Free · Read-only	List Automation Actions.
`pd_remove_automation_action_runner_team` Pro · Destructive	DESTRUCTIVE: disassociate a runner from a team.
`pd_remove_automation_action_service` Pro · Destructive	DESTRUCTIVE: disassociate an Automation Action from a service.
`pd_remove_automation_action_team` Pro · Destructive	DESTRUCTIVE: disassociate an Automation Action from a team.
`pd_update_automation_action` Pro · Destructive	DESTRUCTIVE: update an Automation Action.
`pd_update_automation_action_runner` Pro · Destructive	DESTRUCTIVE: update an Automation Action runner.

Enrichment Integrations

Tool	What it does
`pd_add_servicenow_table` Pro · Write	Add a CMDB table.
`pd_create_servicenow_credentials` Pro · Destructive	DESTRUCTIVE: create ServiceNow credentials.
`pd_create_servicenow_integration` Pro · Write	Create a ServiceNow integration.
`pd_delete_servicenow_credentials` Pro · Destructive	DESTRUCTIVE: delete ServiceNow credentials.
`pd_delete_servicenow_integration` Pro · Destructive	DESTRUCTIVE: delete a ServiceNow integration.
`pd_delete_servicenow_table` Pro · Destructive	DESTRUCTIVE: remove a CMDB table.
`pd_enable_servicenow_table_sync` Pro · Destructive	DESTRUCTIVE: enable CMDB table sync.
`pd_get_servicenow_credentials` Free · Read-only	Get ServiceNow credentials.
`pd_get_servicenow_integration` Free · Read-only	Get a ServiceNow integration.
`pd_list_servicenow_integrations` Free · Read-only	List ServiceNow integrations.
`pd_test_servicenow_table` Free · Read-only	Test a CMDB table.
`pd_update_servicenow_credentials` Pro · Destructive	DESTRUCTIVE: update ServiceNow credentials.
`pd_update_servicenow_table` Pro · Destructive	DESTRUCTIVE: update a CMDB table.

Enrichment Schemas

Tool	What it does
`pd_create_enrichment_schema` Pro · Write	Create an enrichment schema.
`pd_delete_enrichment_record` Pro · Destructive	DESTRUCTIVE: delete an enrichment record.
`pd_delete_enrichment_schema` Pro · Destructive	DESTRUCTIVE: delete an enrichment schema.
`pd_get_enrichment_schema` Free · Read-only	Get an enrichment schema.
`pd_list_enrichment_schema_records` Free · Read-only	List enrichment records.
`pd_list_enrichment_schemas` Free · Read-only	List enrichment schemas.
`pd_query_enrichment_data` Free · Read-only	Query enrichment data.
`pd_update_enrichment_schema` Pro · Write	Update an enrichment schema.
`pd_upload_enrichment_schema_records` Pro · Destructive	DESTRUCTIVE: upload CSV records.

Event Enrichments

Tool	What it does
`pd_add_event_enrichment_associations` Pro · Destructive	DESTRUCTIVE: add Event Enrichment associations.
`pd_create_event_enrichment` Pro · Write	Create an Event Enrichment.
`pd_delete_event_enrichment` Pro · Destructive	DESTRUCTIVE: delete an Event Enrichment.
`pd_delete_event_enrichment_associations` Pro · Destructive	DESTRUCTIVE: delete Event Enrichment associations.
`pd_get_default_event_enrichment` Free · Read-only	Get the account default Event Enrichment.
`pd_get_event_enrichment` Free · Read-only	Get an Event Enrichment.
`pd_list_event_enrichment_associations` Free · Read-only	List Event Enrichment associations.
`pd_list_event_enrichment_rules` Free · Read-only	Get Event Enrichment rules.
`pd_list_event_enrichments` Free · Read-only	List Event Enrichments.
`pd_set_default_event_enrichment` Pro · Destructive	DESTRUCTIVE: mark an Event Enrichment as the account default.
`pd_update_event_enrichment` Pro · Destructive	DESTRUCTIVE: update an Event Enrichment.
`pd_update_event_enrichment_rules` Pro · Destructive	DESTRUCTIVE: update Event Enrichment rules.

Escalation Policies

Tool	What it does
`pd_create_escalation_policy` Pro · Write	Create an escalation policy.
`pd_delete_escalation_policy` Pro · Destructive	DESTRUCTIVE: delete an escalation policy.
`pd_get_escalation_policy` Free · Read-only	Get an escalation policy.
`pd_list_escalation_policies` Free · Read-only	List escalation policies.
`pd_list_escalation_policy_audit_records` Free · Read-only	List audit records for an escalation policy.
`pd_update_escalation_policy` Pro · Destructive	DESTRUCTIVE: update an escalation policy.

Event Orchestrations

Tool	What it does
`pd_create_orchestration` Pro · Destructive	DESTRUCTIVE: create an Orchestration.
`pd_create_orchestration_cache_variable` Pro · Write	Create a Cache Variable for a Global Event Orchestration.
`pd_create_orchestration_integration` Pro · Destructive	DESTRUCTIVE: create an Integration for an Event Orchestration.
`pd_create_service_orchestration_cache_variable` Pro · Write	Create a Cache Variable for a Service Event Orchestration.
`pd_delete_orchestration` Pro · Destructive	DESTRUCTIVE: delete an Orchestration.
`pd_delete_orchestration_cache_variable` Pro · Destructive	DESTRUCTIVE: delete a Cache Variable for a Global Event Orchestration.
`pd_delete_orchestration_cache_variable_data` Pro · Destructive	DESTRUCTIVE: delete Data for an External Data Cache Variable on a Global Event Orchestration.
`pd_delete_orchestration_integration` Pro · Destructive	DESTRUCTIVE: delete an Integration for an Event Orchestration.
`pd_delete_service_orchestration_cache_var_data` Pro · Destructive	DESTRUCTIVE: delete Data for an External Data Cache Variable on a Service Event Orchestration.
`pd_delete_service_orchestration_cache_variable` Pro · Destructive	DESTRUCTIVE: delete a Cache Variable for a Service Event Orchestration.
`pd_get_orchestration` Free · Read-only	Get an Orchestration.
`pd_get_orchestration_cache_variable` Free · Read-only	Get a Cache Variable for a Global Event Orchestration.
`pd_get_orchestration_cache_variable_data` Free · Read-only	Get Data for an External Data Cache Variable on a Global Event Orchestration.
`pd_get_orchestration_global_path` Free · Read-only	Get the Global Orchestration for an Event Orchestration.
`pd_get_orchestration_integration` Free · Read-only	Get an Integration for an Event Orchestration.
`pd_get_orchestration_router_path` Free · Read-only	Get the Router for an Event Orchestration.
`pd_get_orchestration_unrouted_path` Free · Read-only	Get the Unrouted Orchestration for an Event Orchestration.
`pd_get_service_orchestration_active_status` Free · Read-only	Get the Service Orchestration active status for a Service.
`pd_get_service_orchestration_cache_var_data` Free · Read-only	Get Data for an External Data Cache Variable on a Service Event Orchestration.
`pd_get_service_orchestration_cache_variable` Free · Read-only	Get a Cache Variable for a Service Event Orchestration.
`pd_get_service_orchestration_path` Free · Read-only	Get the Service Orchestration for a Service.
`pd_list_event_orchestration_feature_enablements` Free · Read-only	List Enablements for an Event Orchestration.
`pd_list_event_orchestrations` Free · Read-only	List Event Orchestrations.
`pd_list_orchestration_cache_variables` Free · Read-only	List Cache Variables for a Global Event Orchestration.
`pd_list_orchestration_integrations` Free · Read-only	List Integrations for an Event Orchestration.
`pd_list_service_orchestration_cache_variables` Free · Read-only	List Cache Variables for a Service Event Orchestration.
`pd_migrate_orchestration_integration` Pro · Destructive	DESTRUCTIVE: migrate an Integration from one Event Orchestration to another.
`pd_set_orchestration_cache_variable_data` Pro · Write	Update Data for an External Data Cache Variable on a Global Event Orchestration.
`pd_set_service_orchestration_active_status` Pro · Destructive	DESTRUCTIVE: update the Service Orchestration active status for a Service.
`pd_set_service_orchestration_cache_var_data` Pro · Write	Update Data for an External Data Cache Variable on a Service Event Orchestration.
`pd_update_event_orchestration_feature_enablements` Pro · Destructive	DESTRUCTIVE: update an Enablement for an Event Orchestration.
`pd_update_orchestration` Pro · Destructive	DESTRUCTIVE: update an Orchestration.
`pd_update_orchestration_cache_variable` Pro · Destructive	DESTRUCTIVE: update a Cache Variable for a Global Event Orchestration.
`pd_update_orchestration_global_path` Pro · Destructive	DESTRUCTIVE: update the Global Orchestration for an Event Orchestration.
`pd_update_orchestration_integration` Pro · Write	Update an Integration for an Event Orchestration.
`pd_update_orchestration_router_path` Pro · Destructive	DESTRUCTIVE: update the Router for an Event Orchestration.
`pd_update_orchestration_unrouted_path` Pro · Destructive	DESTRUCTIVE: update the Unrouted Orchestration for an Event Orchestration.
`pd_update_service_orchestration_cache_variable` Pro · Destructive	DESTRUCTIVE: update a Cache Variable for a Service Event Orchestration.
`pd_update_service_orchestration_path` Pro · Destructive	DESTRUCTIVE: update the Service Orchestration for a Service.

Recommendations

Tool	What it does
`pd_accept_recommended_rule` Pro · Destructive	DESTRUCTIVE: accept a recommended rule.
`pd_delete_accepted_recommended_rule` Pro · Destructive	DESTRUCTIVE: delete an accepted rule.
`pd_dismiss_recommended_rule` Pro · Write	Dismiss a recommended rule.
`pd_list_recommended_rules` Free · Read-only	List recommended rules.

Rulesets

Tool	What it does
`pd_create_ruleset` Pro · Destructive	DESTRUCTIVE: create a Ruleset.
`pd_create_ruleset_event_rule` Pro · Write	Create an Event Rule.
`pd_delete_ruleset` Pro · Destructive	DESTRUCTIVE: delete a Ruleset.
`pd_delete_ruleset_event_rule` Pro · Destructive	DESTRUCTIVE: delete an Event Rule.
`pd_get_ruleset` Free · Read-only	Get a Ruleset.
`pd_get_ruleset_event_rule` Free · Read-only	Get an Event Rule.
`pd_list_ruleset_event_rules` Free · Read-only	List Event Rules.
`pd_list_rulesets` Free · Read-only	List Rulesets.
`pd_update_ruleset` Pro · Destructive	DESTRUCTIVE: update a Ruleset.
`pd_update_ruleset_event_rule` Pro · Destructive	DESTRUCTIVE: update an Event Rule.

Events API

Tool	What it does
`pd_send_change_event` Pro · Write	Send change events to the PagerDuty Events API.
`pd_send_event` Pro · Destructive	DESTRUCTIVE: send an event to PagerDuty.
`pd_send_event_v1` Pro · Destructive	DESTRUCTIVE: send an event to PagerDuty.

Incident Custom Fields

Tool	What it does
`pd_create_incident_custom_field` Pro · Write	Create an account-level incident custom field (Base Incident Type).
`pd_create_incident_custom_field_option` Pro · Write	Add a selectable option to an account-level custom field.
`pd_delete_incident_custom_field` Pro · Destructive	DESTRUCTIVE: delete an account-level incident custom field definition.
`pd_delete_incident_custom_field_option` Pro · Destructive	DESTRUCTIVE: delete one selectable option of an account-level custom field.
`pd_get_incident_custom_field` Free · Read-only	Get an account-level incident custom field definition (Base Incident Type).
`pd_list_incident_custom_field_options` Free · Read-only	List the selectable options of an account-level custom field.
`pd_list_incident_custom_fields` Free · Read-only	List account-level incident custom field definitions (Base Incident Type).
`pd_update_incident_custom_field` Pro · Write	Update an account-level incident custom field definition.
`pd_update_incident_custom_field_option` Pro · Write	Update one selectable option of an account-level custom field.

Incident Types

Tool	What it does
`pd_create_incident_type` Pro · Write	Create an incident type.
`pd_create_incident_type_custom_field` Pro · Write	Create a custom field on an incident type.
`pd_create_incident_type_custom_field_option` Pro · Write	Add a selectable option to an incident type custom field.
`pd_delete_incident_type_custom_field` Pro · Destructive	DESTRUCTIVE: delete a custom field from an incident type.
`pd_delete_incident_type_custom_field_field_option` Pro · Destructive	DESTRUCTIVE: delete one selectable option of an incident type custom field.
`pd_get_incident_type` Free · Read-only	Get an incident type.
`pd_get_incident_type_custom_field` Free · Read-only	Get one custom field definition of an incident type.
`pd_get_incident_type_custom_field_option` Free · Read-only	Get one selectable option of an incident type custom field.
`pd_list_incident_type_custom_field_options` Free · Read-only	List the selectable options of an incident type custom field.
`pd_list_incident_type_custom_fields` Free · Read-only	List the custom field definitions of an incident type.
`pd_list_incident_types` Free · Read-only	List incident types.
`pd_update_incident_type` Pro · Write	Update an incident type.
`pd_update_incident_type_custom_field` Pro · Destructive	DESTRUCTIVE: update a custom field on an incident type, replacing its option set.
`pd_update_incident_type_custom_field_field_option` Pro · Write	Update one selectable option of an incident type custom field.

Incident Workflows

Tool	What it does
`pd_associate_service_to_incident_workflow_trigger` Pro · Destructive	DESTRUCTIVE: associate a service with an incident workflow trigger.
`pd_create_incident_workflow` Pro · Write	Create an incident workflow.
`pd_create_incident_workflow_instance` Pro · Destructive	DESTRUCTIVE: start an incident workflow on a live incident.
`pd_create_incident_workflow_trigger` Pro · Destructive	DESTRUCTIVE: create an incident workflow trigger.
`pd_delete_incident_workflow` Pro · Destructive	DESTRUCTIVE: delete an incident workflow.
`pd_delete_incident_workflow_trigger` Pro · Destructive	DESTRUCTIVE: delete an incident workflow trigger.
`pd_delete_service_from_incident_workflow_trigger` Pro · Destructive	DESTRUCTIVE: dissociate a service from an incident workflow trigger.
`pd_get_incident_workflow` Free · Read-only	Get an incident workflow.
`pd_get_incident_workflow_action` Free · Read-only	Get one incident workflow step action.
`pd_get_incident_workflow_trigger` Free · Read-only	Get an incident workflow trigger.
`pd_list_incident_workflow_actions` Free · Read-only	List the actions an incident workflow step can run.
`pd_list_incident_workflow_triggers` Free · Read-only	List incident workflow triggers.
`pd_list_incident_workflows` Free · Read-only	List incident workflows.
`pd_update_incident_workflow` Pro · Destructive	DESTRUCTIVE: update an incident workflow, replacing its step list.
`pd_update_incident_workflow_trigger` Pro · Destructive	DESTRUCTIVE: update an incident workflow trigger, replacing its condition and services.

Workflow Integrations

Tool	What it does
`pd_create_workflow_integration_connection` Pro · Destructive	DESTRUCTIVE: create a workflow integration connection, storing its credential.
`pd_delete_workflow_integration_connection` Pro · Destructive	DESTRUCTIVE: delete a workflow integration connection.
`pd_get_workflow_integration` Free · Read-only	Get a workflow integration.
`pd_get_workflow_integration_connection` Free · Read-only	Get a workflow integration connection.
`pd_list_workflow_integration_connections` Free · Read-only	List every workflow integration connection on the account.
`pd_list_workflow_integration_connections_by_integration` Free · Read-only	List the connections of one workflow integration.
`pd_list_workflow_integrations` Free · Read-only	List the workflow integrations available to the account.
`pd_update_workflow_integration_connection` Pro · Destructive	DESTRUCTIVE: update a workflow integration connection, re-storing its credential.

Incidents

Tool	What it does
`pd_add_incident_status_subscribers` Pro · Destructive	DESTRUCTIVE: add Notification Subscribers.
`pd_cancel_incident_responder_request` Pro · Destructive	DESTRUCTIVE: cancel responder requests for an incident.
`pd_create_incident` Pro · Destructive	DESTRUCTIVE: create an Incident.
`pd_create_incident_note` Pro · Destructive	DESTRUCTIVE: create a note on an incident.
`pd_create_incident_responder_request` Pro · Destructive	DESTRUCTIVE: create a responder request for an incident.
`pd_create_incident_status_update` Pro · Destructive	DESTRUCTIVE: create a status update on an incident.
`pd_delete_incident_note` Pro · Destructive	DESTRUCTIVE: delete a note on an incident.
`pd_get_incident` Free · Read-only	Get an incident.
`pd_get_incident_alert` Free · Read-only	Get an alert.
`pd_get_incident_custom_field_values` Free · Read-only	Get Custom Field Values.
`pd_get_outlier_incident` Free · Read-only	Get Outlier Incident.
`pd_list_incident_alerts` Free · Read-only	List alerts for an incident.
`pd_list_incident_impacted_business_services` Free · Read-only	List Business Services impacted by the given Incident.
`pd_list_incident_log_entries` Free · Read-only	List log entries for an incident.
`pd_list_incident_notes` Free · Read-only	List notes for an incident.
`pd_list_incident_status_subscribers` Free · Read-only	List Notification Subscribers.
`pd_list_incidents` Free · Read-only	List incidents.
`pd_list_past_incidents` Free · Read-only	Get Past Incidents.
`pd_list_related_incidents` Free · Read-only	Get Related Incidents.
`pd_manage_incident_alerts` Pro · Destructive	DESTRUCTIVE: manage alerts.
`pd_manage_incidents` Pro · Destructive	DESTRUCTIVE: manage incidents.
`pd_merge_incidents` Pro · Destructive	DESTRUCTIVE: merge incidents.
`pd_remove_incident_status_subscribers` Pro · Destructive	DESTRUCTIVE: remove Notification Subscriber.
`pd_set_incident_business_service_impact` Pro · Destructive	DESTRUCTIVE: manually change an Incident's Impact on a Business Service.
`pd_set_incident_custom_field_values` Pro · Write	Update Custom Field Values.
`pd_snooze_incident` Pro · Destructive	DESTRUCTIVE: snooze an incident.
`pd_update_incident` Pro · Destructive	DESTRUCTIVE: update an incident.
`pd_update_incident_alert` Pro · Destructive	DESTRUCTIVE: update an alert.
`pd_update_incident_note` Pro · Destructive	DESTRUCTIVE: update a note on an incident.

Add-ons

Tool	What it does
`pd_create_addon` Pro · Write	Install an Add-on.
`pd_delete_addon` Pro · Destructive	DESTRUCTIVE: delete an Add-on.
`pd_get_addon` Free · Read-only	Get an Add-on.
`pd_list_addons` Free · Read-only	List installed Add-ons.
`pd_update_addon` Pro · Destructive	DESTRUCTIVE: update an Add-on.

Change Events

Tool	What it does
`pd_create_change_event` Pro · Destructive	DESTRUCTIVE: create a Change Event.
`pd_get_change_event` Free · Read-only	Get a Change Event.
`pd_list_change_events` Free · Read-only	List Change Events.
`pd_list_incident_related_change_events` Free · Read-only	List related Change Events for an Incident.
`pd_list_service_change_events` Free · Read-only	List Change Events for a service.
`pd_update_change_event` Pro · Destructive	DESTRUCTIVE: update a Change Event.

Extension Schemas

Tool	What it does
`pd_get_extension_schema` Free · Read-only	Get an extension schema (vendor template).
`pd_list_extension_schemas` Free · Read-only	List extension schemas (vendor templates).

Extensions

Tool	What it does
`pd_create_extension` Pro · Destructive	DESTRUCTIVE: create an extension.
`pd_delete_extension` Pro · Destructive	DESTRUCTIVE: delete an extension.
`pd_enable_extension` Pro · Destructive	DESTRUCTIVE: enable an extension.
`pd_get_extension` Free · Read-only	Get an extension.
`pd_list_extensions` Free · Read-only	List extensions.
`pd_update_extension` Pro · Destructive	DESTRUCTIVE: update an extension.

Webhooks

Tool	What it does
`pd_create_oauth_client` Pro · Destructive	DESTRUCTIVE: create an OAuth client.
`pd_create_webhook_subscription` Pro · Destructive	DESTRUCTIVE: create a webhook subscription.
`pd_delete_oauth_client` Pro · Destructive	DESTRUCTIVE: delete an OAuth client.
`pd_delete_webhook_subscription` Pro · Destructive	DESTRUCTIVE: delete a webhook subscription.
`pd_enable_webhook_subscription` Pro · Destructive	DESTRUCTIVE: enable a webhook subscription.
`pd_get_oauth_client` Free · Read-only	Get an OAuth client.
`pd_get_webhook_subscription` Free · Read-only	Get a webhook subscription.
`pd_list_oauth_clients` Free · Read-only	List OAuth clients.
`pd_list_webhook_subscriptions` Free · Read-only	List webhook subscriptions.
`pd_ping_webhook_subscription` Pro · Destructive	DESTRUCTIVE: send a test ping to a webhook subscription.
`pd_update_oauth_client` Pro · Destructive	DESTRUCTIVE: update an OAuth client.
`pd_update_webhook_subscription` Pro · Destructive	DESTRUCTIVE: update a webhook subscription.

IP Allow Lists

Tool	What it does
`pd_create_ip_allow_list` Pro · Destructive	DESTRUCTIVE: create an IP allow list.
`pd_delete_ip_allow_list` Pro · Destructive	DESTRUCTIVE: delete an IP allow list.
`pd_get_ip_allow_list` Free · Read-only	Get an IP allow list.
`pd_list_ip_allow_list_audit_records` Free · Read-only	List audit records for an IP allow list.
`pd_list_ip_allow_lists` Free · Read-only	List IP allow lists.
`pd_update_ip_allow_list` Pro · Destructive	DESTRUCTIVE: update an IP allow list.

Log Entries

Tool	What it does
`pd_get_log_entry` Free · Read-only	Get a log entry.
`pd_list_log_entries` Free · Read-only	List log entries.
`pd_update_log_entry_channel` Pro · Destructive	DESTRUCTIVE: update log entry channel information.

Maintenance Windows

Tool	What it does
`pd_create_maintenance_window` Pro · Write	Create a maintenance window.
`pd_delete_maintenance_window` Pro · Destructive	DESTRUCTIVE: delete or end a maintenance window.
`pd_get_maintenance_window` Free · Read-only	Get a maintenance window.
`pd_list_maintenance_windows` Free · Read-only	List maintenance windows.
`pd_update_maintenance_window` Pro · Destructive	DESTRUCTIVE: update a maintenance window.

On-Call

Tool	What it does
`pd_list_on_calls` Free · Read-only	List all of the on-calls.

Schedules

Tool	What it does
`pd_create_schedule` Pro · Write	Create a schedule.
`pd_create_schedule_custom_shifts` Pro · Write	Create custom shifts.
`pd_create_schedule_overrides` Pro · Write	Create overrides.
`pd_create_schedule_rotation` Pro · Write	Create a rotation.
`pd_create_schedule_rotation_event` Pro · Write	Create an event.
`pd_delete_schedule` Pro · Destructive	DESTRUCTIVE: delete a schedule.
`pd_delete_schedule_custom_shift` Pro · Destructive	DESTRUCTIVE: delete a custom shift.
`pd_delete_schedule_override` Pro · Destructive	DESTRUCTIVE: delete an override.
`pd_delete_schedule_rotation` Pro · Destructive	DESTRUCTIVE: delete a rotation.
`pd_delete_schedule_rotation_event` Pro · Destructive	DESTRUCTIVE: delete an event.
`pd_get_schedule` Free · Read-only	Get a schedule.
`pd_get_schedule_custom_shift` Free · Read-only	Get a custom shift.
`pd_get_schedule_override` Free · Read-only	Get an override.
`pd_get_schedule_rotation` Free · Read-only	Get a rotation.
`pd_get_schedule_rotation_event` Free · Read-only	Get an event.
`pd_list_schedule_audit_records` Free · Read-only	List audit records for a schedule.
`pd_list_schedule_custom_shifts` Free · Read-only	List custom shifts.
`pd_list_schedule_overrides` Free · Read-only	List overrides.
`pd_list_schedule_rotation_events` Free · Read-only	List events.
`pd_list_schedule_rotations` Free · Read-only	List rotations.
`pd_list_schedules` Free · Read-only	List schedules.
`pd_update_schedule` Pro · Destructive	DESTRUCTIVE: update a schedule.
`pd_update_schedule_custom_shift` Pro · Destructive	DESTRUCTIVE: update a custom shift.
`pd_update_schedule_override` Pro · Destructive	DESTRUCTIVE: update an override.
`pd_update_schedule_rotation_event` Pro · Destructive	DESTRUCTIVE: update an event.

Schedules (legacy v2)

Tool	What it does
`pd_create_schedule_v2` Pro · Write	Create a schedule.
`pd_create_schedule_v2_override` Pro · Write	Create one or more overrides.
`pd_delete_schedule_v2` Pro · Destructive	DESTRUCTIVE: delete a schedule.
`pd_delete_schedule_v2_override` Pro · Destructive	DESTRUCTIVE: delete an override.
`pd_get_schedule_v2` Free · Read-only	Get a schedule.
`pd_list_schedule_v2_audit_records` Free · Read-only	List audit records for a schedule.
`pd_list_schedule_v2_overrides` Free · Read-only	List overrides.
`pd_list_schedule_v2_users` Free · Read-only	List users on call.
`pd_list_schedules_v2` Free · Read-only	List schedules.
`pd_preview_schedule_v2` Pro · Write	Preview a schedule.
`pd_update_schedule_v2` Pro · Destructive	DESTRUCTIVE: update a schedule.

SCIM Provisioning

Tool	What it does
`pd_scim_create_user` Pro · Destructive	DESTRUCTIVE: create user.
`pd_scim_delete_user` Pro · Destructive	DESTRUCTIVE: delete a user.
`pd_scim_get_schema` Free · Read-only	Get individual SCIM Schema by ID.
`pd_scim_get_service_provider_config` Free · Read-only	Get SCIM Service Provider Configuration.
`pd_scim_get_user` Free · Read-only	Get user.
`pd_scim_list_resource_types` Free · Read-only	Get SCIM Resource Types.
`pd_scim_list_schemas` Free · Read-only	Get SCIM Schemas.
`pd_scim_list_users` Free · Read-only	List users.
`pd_scim_patch_user` Pro · Destructive	DESTRUCTIVE: patch a user.
`pd_scim_update_user` Pro · Destructive	DESTRUCTIVE: update user.

Alert Grouping Settings

Tool	What it does
`pd_create_alert_grouping_setting` Pro · Destructive	DESTRUCTIVE: create an Alert Grouping Setting.
`pd_delete_alert_grouping_setting` Pro · Destructive	DESTRUCTIVE: delete an Alert Grouping Setting.
`pd_get_alert_grouping_setting` Free · Read-only	Get an Alert Grouping Setting.
`pd_list_alert_grouping_settings` Free · Read-only	List alert grouping settings.
`pd_update_alert_grouping_setting` Pro · Destructive	DESTRUCTIVE: update an Alert Grouping Setting.

Business Services

Tool	What it does
`pd_add_business_service_subscribers` Pro · Destructive	DESTRUCTIVE: create Business Service Subscribers.
`pd_create_business_service` Pro · Write	Create a Business Service.
`pd_create_business_service_account_subscription` Pro · Destructive	DESTRUCTIVE: create Business Service Account Subscription.
`pd_delete_business_service` Pro · Destructive	DESTRUCTIVE: delete a Business Service.
`pd_delete_business_service_priority_threshold` Pro · Destructive	DESTRUCTIVE: deletes the account-level priority threshold for Business Service impact.
`pd_get_business_service` Free · Read-only	Get a Business Service.
`pd_get_business_service_priority_threshold` Free · Read-only	Get the global priority threshold for a Business Service to be considered impacted by an Incident.
`pd_list_business_service_impactors` Free · Read-only	List Impactors affecting Business Services.
`pd_list_business_service_impacts` Free · Read-only	List Business Services sorted by impacted status.
`pd_list_business_service_subscribers` Free · Read-only	List Business Service Subscribers.
`pd_list_business_service_supporting_service_impacts` Free · Read-only	List the supporting Business Services for the given Business Service Id, sorted by impacted status.
`pd_list_business_services` Free · Read-only	List Business Services.
`pd_remove_business_service_account_subscription` Pro · Destructive	DESTRUCTIVE: delete Business Service Account Subscription.
`pd_remove_business_service_subscribers` Pro · Destructive	DESTRUCTIVE: remove Business Service Subscribers.
`pd_set_business_service_priority_threshold` Pro · Destructive	DESTRUCTIVE: set the Account-level priority threshold for Business Service impact.
`pd_update_business_service` Pro · Destructive	DESTRUCTIVE: update a Business Service.

Service Custom Fields

Tool	What it does
`pd_create_service_custom_field` Pro · Write	Create a service custom field definition.
`pd_create_service_custom_field_option` Pro · Write	Create a service custom field option.
`pd_delete_service_custom_field` Pro · Destructive	DESTRUCTIVE: delete a service custom field definition.
`pd_delete_service_custom_field_option` Pro · Destructive	DESTRUCTIVE: delete a service custom field option.
`pd_get_service_custom_field` Free · Read-only	Get a service custom field definition.
`pd_get_service_custom_field_option` Free · Read-only	Get a service custom field option.
`pd_list_service_custom_field_options` Free · Read-only	List a service custom field's options.
`pd_list_service_custom_fields` Free · Read-only	List service custom field definitions.
`pd_update_service_custom_field` Pro · Destructive	DESTRUCTIVE: update a service custom field definition.
`pd_update_service_custom_field_option` Pro · Write	Update a service custom field option.

Service Dependencies

Tool	What it does
`pd_associate_service_dependencies` Pro · Destructive	DESTRUCTIVE: associate service dependencies.
`pd_disassociate_service_dependencies` Pro · Destructive	DESTRUCTIVE: disassociate service dependencies.
`pd_list_business_service_dependencies` Free · Read-only	Get Business Service dependencies.
`pd_list_technical_service_dependencies` Free · Read-only	Get technical service dependencies.

Services

Tool	What it does
`pd_convert_service_event_rules` Pro · Destructive	DESTRUCTIVE: convert a Service's Event Rules into Event Orchestration Rules.
`pd_create_service` Pro · Write	Create a service.
`pd_create_service_event_rule` Pro · Write	Create an Event Rule on a Service.
`pd_create_service_integration` Pro · Destructive	DESTRUCTIVE: create a new integration.
`pd_delete_service` Pro · Destructive	DESTRUCTIVE: delete a service.
`pd_delete_service_event_rule` Pro · Destructive	DESTRUCTIVE: delete an Event Rule from a Service.
`pd_get_service` Free · Read-only	Get a service.
`pd_get_service_custom_field_values` Free · Read-only	Get Custom Field Values.
`pd_get_service_event_rule` Free · Read-only	Get an Event Rule from a Service.
`pd_get_service_integration` Free · Read-only	View an integration.
`pd_list_service_audit_records` Free · Read-only	List audit records for a service.
`pd_list_service_enablements` Free · Read-only	Get Enablements for a Service.
`pd_list_service_event_rules` Free · Read-only	List Service's Event Rules.
`pd_list_services` Free · Read-only	List services.
`pd_update_service` Pro · Destructive	DESTRUCTIVE: update a service.
`pd_update_service_custom_field_values` Pro · Write	Update Custom Field Values.
`pd_update_service_enablement` Pro · Write	Update an Enablement for a Service.
`pd_update_service_event_rule` Pro · Write	Update an Event Rule on a Service.
`pd_update_service_integration` Pro · Destructive	DESTRUCTIVE: update an existing integration.

Status Dashboards

Tool	What it does
`pd_get_status_dashboard` Free · Read-only	Get a single Status Dashboard by `id`.
`pd_get_status_dashboard_by_url_slug` Free · Read-only	Get a single Status Dashboard by `url_slug`.
`pd_list_status_dashboard_service_impacts` Free · Read-only	Get the most impacted Business Services on a Status Dashboard, by dashboard id.
`pd_list_status_dashboard_service_impacts_by_url_slug` Free · Read-only	Get the most impacted Business Services on a Status Dashboard, by url_slug.
`pd_list_status_dashboards` Free · Read-only	List the account's Status Dashboards.

Status Pages

Tool	What it does
`pd_create_status_page_post` Pro · Destructive	DESTRUCTIVE: create a Status Page Post.
`pd_create_status_page_post_update` Pro · Destructive	DESTRUCTIVE: create a Status Page Post Update.
`pd_create_status_page_subscription` Pro · Destructive	DESTRUCTIVE: create a Status Page Subscription.
`pd_delete_status_page_post` Pro · Destructive	DESTRUCTIVE: delete a Status Page Post.
`pd_delete_status_page_post_update` Pro · Destructive	DESTRUCTIVE: delete a Status Page Post Update.
`pd_delete_status_page_postmortem` Pro · Destructive	DESTRUCTIVE: delete a Post Postmortem.
`pd_delete_status_page_subscription` Pro · Destructive	DESTRUCTIVE: delete a Status Page Subscription.
`pd_get_status_page_impact` Free · Read-only	Get a Status Page Impact.
`pd_get_status_page_post` Free · Read-only	Get a Status Page Post.
`pd_get_status_page_post_update` Free · Read-only	Get a Status Page Post Update.
`pd_get_status_page_postmortem` Free · Read-only	Get a Post Postmortem.
`pd_get_status_page_service` Free · Read-only	Get a Status Page Service.
`pd_get_status_page_severity` Free · Read-only	Get a Status Page Severity.
`pd_get_status_page_status` Free · Read-only	Get a Status Page Status.
`pd_get_status_page_subscription` Free · Read-only	Get a Status Page Subscription.
`pd_list_status_page_impacts` Free · Read-only	List a Status Page's Impact levels.
`pd_list_status_page_post_updates` Free · Read-only	List a Post's Updates.
`pd_list_status_page_posts` Free · Read-only	List a Status Page's Posts.
`pd_list_status_page_services` Free · Read-only	List the Business Services published on a Status Page.
`pd_list_status_page_severities` Free · Read-only	List a Status Page's Severity levels.
`pd_list_status_page_statuses` Free · Read-only	List a Status Page's Status levels.
`pd_list_status_page_subscriptions` Free · Read-only	List a Status Page's subscribers.
`pd_list_status_pages` Free · Read-only	List the account's Status Pages.
`pd_set_status_page_postmortem` Pro · Destructive	DESTRUCTIVE: create or update a Post Postmortem.
`pd_update_status_page_post` Pro · Destructive	DESTRUCTIVE: update a Status Page Post.
`pd_update_status_page_post_update` Pro · Destructive	DESTRUCTIVE: update a Status Page Post Update.

Teams

Tool	What it does
`pd_add_team_escalation_policy` Pro · Write	Add an escalation policy to a team.
`pd_add_team_notification_subscriptions` Pro · Destructive	DESTRUCTIVE: create Team Notification Subscriptions.
`pd_add_team_user` Pro · Write	Add a user to a team.
`pd_create_team` Pro · Write	Create a team.
`pd_delete_team` Pro · Destructive	DESTRUCTIVE: delete a team.
`pd_get_team` Free · Read-only	Get a team.
`pd_list_team_audit_records` Free · Read-only	List audit records for a team.
`pd_list_team_members` Free · Read-only	List members of a team.
`pd_list_team_notification_subscriptions` Free · Read-only	List Team Notification Subscriptions.
`pd_list_teams` Free · Read-only	List teams.
`pd_remove_team_escalation_policy` Pro · Destructive	DESTRUCTIVE: remove an escalation policy from a team.
`pd_remove_team_notification_subscriptions` Pro · Destructive	DESTRUCTIVE: remove team notification subscriptions.
`pd_remove_team_user` Pro · Destructive	DESTRUCTIVE: remove a user from a team.
`pd_update_team` Pro · Write	Update a team.

Users

Tool	What it does
`pd_add_user_notification_subscriptions` Pro · Destructive	DESTRUCTIVE: create Notification Subcriptions.
`pd_create_user` Pro · Destructive	DESTRUCTIVE: create a user.
`pd_create_user_contact_method` Pro · Write	Create a user contact method.
`pd_create_user_handoff_notification_rule` Pro · Destructive	DESTRUCTIVE: create a User Handoff Notification Rule.
`pd_create_user_notification_rule` Pro · Destructive	DESTRUCTIVE: create a user notification rule.
`pd_create_user_status_update_rule` Pro · Destructive	DESTRUCTIVE: create a user status update notification rule.
`pd_delete_all_user_sessions` Pro · Destructive	DESTRUCTIVE: delete all user sessions.
`pd_delete_user` Pro · Destructive	DESTRUCTIVE: delete a user.
`pd_delete_user_contact_method` Pro · Destructive	DESTRUCTIVE: delete a user's contact method.
`pd_delete_user_handoff_notification_rule` Pro · Destructive	DESTRUCTIVE: delete a User's Handoff Notification rule.
`pd_delete_user_notification_rule` Pro · Destructive	DESTRUCTIVE: delete a user's notification rule.
`pd_delete_user_session` Pro · Destructive	DESTRUCTIVE: delete a user's session.
`pd_delete_user_status_update_rule` Pro · Destructive	DESTRUCTIVE: delete a user's status update notification rule.
`pd_get_current_user` Free · Read-only	Get the current user.
`pd_get_user` Free · Read-only	Get a user.
`pd_get_user_contact_method` Free · Read-only	Get a user's contact method.
`pd_get_user_handoff_notification_rule` Free · Read-only	Get a user's handoff notification rule.
`pd_get_user_license` Free · Read-only	Get the License allocated to a User.
`pd_get_user_notification_rule` Free · Read-only	Get a user's notification rule.
`pd_get_user_oauth_delegation` Free · Read-only	Get a user's delegation.
`pd_get_user_session` Free · Read-only	Get a user's session.
`pd_get_user_status_update_rule` Free · Read-only	Get a user's status update notification rule.
`pd_list_user_audit_records` Free · Read-only	List audit records for a user.
`pd_list_user_contact_methods` Free · Read-only	List a user's contact methods.
`pd_list_user_handoff_notification_rules` Free · Read-only	List a User's Handoff Notification Rules.
`pd_list_user_notification_rules` Free · Read-only	List a user's notification rules.
`pd_list_user_notification_subscriptions` Free · Read-only	List Notification Subscriptions.
`pd_list_user_oauth_delegations` Free · Read-only	List a user's delegations.
`pd_list_user_sessions` Free · Read-only	List a user's active sessions.
`pd_list_user_status_update_rules` Free · Read-only	List a user's status update notification rules.
`pd_list_users` Free · Read-only	List users.
`pd_regenerate_user_calendar_url_key` Pro · Destructive	DESTRUCTIVE: regenerate a user's calendar feed URL key.
`pd_remove_user_notification_subscriptions` Pro · Destructive	DESTRUCTIVE: remove Notification Subscriptions.
`pd_update_user` Pro · Destructive	DESTRUCTIVE: update a user.
`pd_update_user_contact_method` Pro · Write	Update a user's contact method.
`pd_update_user_handoff_notification_rule` Pro · Destructive	DESTRUCTIVE: update a User's Handoff Notification Rule.
`pd_update_user_notification_rule` Pro · Destructive	DESTRUCTIVE: update a user's notification rule.
`pd_update_user_status_update_rule` Pro · Destructive	DESTRUCTIVE: update a user's status update notification rule.

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